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Peppers Chrysler Dodge Jeep RAM

(818 reviews)

Reviews

(818 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very friendly and profession thin Very friendly and told

Very friendly and profession thin Very friendly and told me what they recommend Very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Gary! We appreciate your kind words about your experience at Peppers Chrysler Dodge Jeep Ram. It's wonderful to hear that you found our team friendly and professional. We always strive to provide the best recommendations for our customers. We look forward to assisting you again in the future! Sincerely, The Team at Peppers Chrysler Dodge Jeep Ram

The service staff was the most courteous and polite I

The service staff was the most courteous and polite I have experienced in a long time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that our service staff made such a positive impression on you. At Peppers Chrysler Dodge Jeep Ram, we strive to provide exceptional service, and your feedback is greatly appreciated. We look forward to welcoming you back next time! Sincerely, The Team at Peppers Chrysler Dodge Jeep Ram

Staff is ALWAYS friendly.

Staff is ALWAYS friendly. My vehicle is NEVER torn up more cosmetically when it is given back to me like at other dealers. They get the work done in a timely manner and the mechanics ACTUALLY fix the problem!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Jennifer, for your fantastic review! We truly appreciate your kind words about the friendly staff and the quality of service you receive at Peppers Chrysler Dodge Jeep Ram. It’s great to hear that your vehicle is returned in excellent condition and that our mechanics are able to effectively resolve any issues. We look forward to welcoming you back for your future service needs! Sincerely, The Team at Peppers Chrysler Dodge Jeep Ram

Thank you Joseph and Kyle for your great customer service

Thank you Joseph and Kyle for your great customer service that you provided to me when buying the 2014 Jeep Wrangler yesterday and also thank you to Dakota and crew of the service department for finding the source of leaking oil on this Jeep. I was impressed by how fast the service department crew found and corrected the issue. Thank all of you for an outstanding customer experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review, Raymond! We're thrilled to hear that you had a great experience with Joseph, Kyle, and Dakota at Peppers Chrysler Dodge Jeep Ram. It's fantastic that we could assist you with your 2014 Jeep Wrangler and address the oil leak so promptly. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Team at Peppers Chrysler Dodge Jeep Ram

Got me in quick.

Got me in quick. Best service department around. From the managers to the oil changers everyone has been great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review, Kyle! We're thrilled to hear that you enjoyed quick service at Peppers Chrysler Dodge Jeep Ram and found our team, from managers to technicians, to be great. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Peppers Chrysler Dodge Jeep Ram

Shane was easy to work with and never gave up on us even

Shane was easy to work with and never gave up on us even thru some tiring questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Larry, for your wonderful review! We're thrilled to hear that you found it easy to work with Shane and appreciate your patience through the process. At Peppers Chrysler Dodge Jeep Ram, we strive to ensure our customers receive the best service possible. We look forward to assisting you again in the future! Sincerely, The Team at Peppers Chrysler Dodge Jeep Ram

As always, the staff was courteous and helpful.

As always, the staff was courteous and helpful. The service was quick as well, thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your kind words! We truly appreciate your feedback and are glad to hear that our staff at Peppers Chrysler Dodge Jeep Ram provided you with courteous service and quick assistance. We look forward to serving you again in the future! Sincerely, The Team at Peppers Chrysler Dodge Jeep Ram

Shop manager and young lady checking us in at service

Shop manager and young lady checking us in at service desk were very knowledgeable and nice! Took care of all our concerns as usual!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your wonderful review, James! We're thrilled to hear that our shop manager and the service desk team took great care of you and addressed all your concerns. At Peppers Chrysler Dodge Jeep Ram, we strive to provide knowledgeable and friendly service to all our customers. We appreciate your support and look forward to seeing you again! Sincerely, The Team at Peppers Chrysler Dodge Jeep Ram

A dealership is only as good as it's people, so that

A dealership is only as good as it's people, so that make's Pepper's a GREAT place to Buy or get your car or truck serviced !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our team at Peppers Chrysler Dodge Jeep Ram. Our staff takes pride in providing excellent service for both sales and maintenance. We look forward to assisting you again soon! Sincerely, The Team at Peppers Chrysler Dodge Jeep Ram

I make appointments and they always get me in and out in

I make appointments and they always get me in and out in a very timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review, Christina! We're thrilled to hear that you have consistently had timely experiences with us at Peppers Chrysler Dodge Jeep Ram. We strive to make the appointment process as efficient as possible for our customers. We look forward to seeing you again soon! Sincerely, The Team at Peppers Chrysler Dodge Jeep Ram