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Easterns Automotive Group of Sterling- C

(1,183 reviews)
Visit Easterns Automotive Group of Sterling- C
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 10 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
(703) 763-0245 (703) 763-0245

Reviews

(1,183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Sterling- C from DealerRater.

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Extrem reliable car dealer.

Extrem reliable car dealer. Honest and fair. I recommand. Especially Darius which was my seller.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Darius provided us with great customer service.

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Alberto , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

Deon is the absolute best ever!

Deon is the absolute best ever! He has great customers service and is very attentive to his customers needs. I would definitely recommend Deon to my friends and relatives!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful group very compassionate and honest

Wonderful group very compassionate and honest salespeople. Highly recommend for anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Eddy made purchasing a car seamless and effortless.

Eddy made purchasing a car seamless and effortless. He worked the numbers and prioritized my expectations to the best of his ability. The vehicle I chose only had 2 rows, I mistakenly thought it was 3 and didn’t check the rear as the online description from the website said it had a 3rd row and assumed the seats were folded down. I called Eddy and he was able to set up a trade (I didn’t ask for this, he made it happen on his own) for the same vehicle and was able to keep the payment in an affordable range. I appreciate his efforts and the efforts of the sales team as a whole. 10/10 recommend and will certainly purchase again from this location!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Eddy was great sale rep.

Eddy was great sale rep. He so nice. He understand what I was looking for in a car. I appreciate him and the best. I definitely will let anyone know that looking for car to come see him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My husband purchased a vehicle and a week later the check

My husband purchased a vehicle and a week later the check engine light has come on, it’s saying service transmission, and now the air ride suspension has went out in the vehicle. We contacted them to tell them and at first set up an appointment to get the engine looked at but now it’s stuck in our driveway and they’re stating there is no return policy so a week after purchasing it. Tony keeps stating there’s no return policy repeatedly and says his salesperson scheduled an appointment with the service department which he did not, my husband had to call to get it towed into another dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I came in during a difficult time with my vehicle and

I came in during a difficult time with my vehicle and they hooked me up quick fast and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Darius was awesome and got us into our new car in under 3

Darius was awesome and got us into our new car in under 3 hours which I consider close to a miracle as far as car purchasing goes. Every member of the staff was delightful and the car was beautifully cleaned.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Deon was amazing!

Deon was amazing! He was super helpful and patient. I’m definitely coming back and requesting. He when I buy my next car! He deserves a raise!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.