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Humble Hyundai

(1,440 reviews)
2018 state dealer award
View 6 awards
2018 state dealer award 2017 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,440 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Humble Hyundai from DealerRater.

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Car buying madec easy

Al Prisco was a good salesman and gave us a fair deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing car buying experience.

The first person who greeted us was Mr. John "Coach" Montgomery; he allowed us to feel comfortable looking around. He let us mention what type of vehicle we were looking for and what was important for us and; then, Mr. Montgomery provided us with very detailed information of the vehicles that we were interested on, paying close attention to what we mentioned to be important for us, specially in terms of security, warranties, economy and performance. The test drive was great, specially since we were able to verify the security features of the vehicle, such as the visual and sound alerts for blind spots. Upon returning to the dealership, we were given some other suggestions of vehicles that could match with our points of interest. Once we decided on the model, we asked him for the price and financial details; he immediately took action and got his manager involved; the agreement was really quick and smooth, there was no need for the typical back and forth "negotiation" since we were very clear form the first moment on what we were looking for and our car buying budget; neither the manager nor Mr. Montgomery made us feel under pressure, they both were actually very kind and made us feel comfortable at all times. The person who handled the financial part of the agreement was as kind and nice as them; he answered all of our questions to the very detail. The vehicle was clean and ready for pick up at the previously agreed time. Mr. Montgomery didn't let us leave the dealership until our seats and mirrors were set to our comfort and our cell paired to the car. He also made sure that we know in advance when the first service will be due. We highly recommend Humble Hyundai and their staff as THE PLACE to have an excellent car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Purchased used 2018 Sonata

As always Humble Hyundai delivers an easy and stress free buying experience. The salesman, Al, listened to what I was looking for and provided 3 great options. He really didn't have to though because the first one he showed was absolutely the best deal and I'm loving the car more each day I drive it. This is my 4th vehicle from Humble Hyundai, and I will continue to use them as long as I can

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thanks for the great buying experience

Pleasant buying experience with quick purchase experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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John grigsby

Excellent buying experience. Well in informed sales stall. Saw car on internet Called and told sales person amt I was willing to pay. He called Me back 30 minutes later. I drove 75 miles to dealership and 6 hrs later I was homin new ca This is my 4th Hyundai, 2 Genesis, Elantra and now a Santa Fe

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Humble Hyundai

Very friendly staff. Made us feel welcome and helped us through the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Hopefully back in the year for a ne vehicle

I wanted the Hyundai Ioniq. The dealership asked for the sale but did not pressure me. I committed to buying a car but would not buy the vehicle that day. The dealership gave me time to think about the purchase and I decided to buy the Elantra instead. This car just made economic sense for the time being. John Montgomery did an excellent job as the Salesman and showing me the features of the car. Overall, I would highly recommend the Humble Hyundai dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent Experience with Humble Hyundai

This was definitely one of the best experiences we've had at a car dealership. Upon arriving at the dealership, we were greeted by Nolan (salesman). We explained what we were looking for in a car. Nolan directed us to vehicles that would accommodate our needs. We appreciated the 'no pressure attitude'. Nolan gave us plenty of time to consider styles, color, etc. Upon finding a Hyundai we were interested in, Nolan asked if we would like to take a test drive. Before the test drive, he explained features of the car. The outstanding warranty sold us on the car, as well as the comfort, gas mileage, and 'creature features', usually only seen on more expensive cars. We returned a few days after purchasing the car to ask a few questions. Nolan happened to be working that day, and greeted us as we drove up. This was a great car buying experience! Definitely would recommend Humble Hyundai and Nolan to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Love my Hyundai Ioniq

Both the salesman, John, and his manager were very helpful and worked hard to earn our business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Car Buying Experience Ever

I live in Waco, and I drove 3 hours to Humble to get my 2018 Santa Fe. Brett Roe helped me over the internet & via telephone to get me EXACTLY the options I wanted. Sales was Quick, easy, & to the point. I highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.