Humble Hyundai

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
365 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 9, 2019

    Gavin was an excellent sales person. He did not pressure us but offered a great deal. Also Paul Heeth was extremely funny and professional. It was an overall... great experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 3.0 out of 5
    November 9, 2019

    I called Humble Hyundai to gather info on my maintenance options and to have my car towed for service. I usually use North Freeway Hyundai for service... — I highly applaud their efficient and courteous service staff. I purchased my vehicle from Humble Hyundai and that experience was effortless and humbling! But service fell far below my spectrum of courteousness. In dropping off my car, I inquired about a loaner or rental car and was told that service would be closed by time of my arrival. Coverage could have been confirmed prior to my arrival. I dropped the car off and waited all day for Mia to contact me regarding a loaner or rental. This process normally takes less than 30-minutes at North Freeway. After making multiple follow up calls throughout the day, approximately 30-minutes prior to closing, I was told that a loaner was available. Meaghan was kind enough to wait for my arrival and she efficiently assisted me. Thanks Meaghan, you are a team player. The next day around closing I received an illegible voice message from Hyundai Humble. The next day Mia called to tell me my car was ready. I had a great experience in Sales and Finance, but I am not happy with the Customer Service component.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • January 1, 2019

    Rance and his sales manager, Eric, were exceptional. My wife and I traded in our 2 Hyundais weve been driving for years and got a GREAT deal on our 2019... Santa Fe!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    November 4, 2019

    Very satisfied by the routine service. The buying experience in the last three years was very good. Liked everything. Regular maintenance should be informed... to us by mail.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    October 13, 2019

    My experience is always great. The dealership has an awesome staff. Customer service is always professional and the service to my car is great. They... explain issues and let you know what’s best for you and your car.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 25, 2019

    I had a great time at my local Hyundai dealership buying my daughter’s first car! It’s so luxurious. The people there were very helpful. I would totally... recommend going.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 6, 2019

    Besides the usual try to up sell service I have been pleased with the service and care provided by Humble Hyundai. They have always treated me and my vehicle... well.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    August 28, 2019

    Bad service no communication late picking up unable to return did not clean or even vacuum tried to sell me five hundred dollars of unneeded services

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 20, 2019

    The buying experience was great. There was not the regular back and forth, everything was as stated on the website and I was able to get the value of... Kelly Blue Book on my trade. This made everything easy and the sales person was very low pressure which was refreshing.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 4, 2019

    Went to three Hyundai dealers before we had a salesman that knew his product...Other two salesman both at different locations did not know their product... as both were put into the position and did not know how great their product is...My salesman at Humble Hyundai knew his product very well and went through every detail very well...

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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