Reviews
Theodore was a great salesman true to his word and the
Theodore was a great salesman true to his word and the facility and finance were great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks you for your kind review! We’re happy to hear that Theodore provided excellent service and that you were pleased with our facility and finance team. We appreciate your feedback and look forward to serving you again at Lithia Hyundai of Odessa.
Okay okay okay okay too many questions I don’t know you
Okay okay okay okay too many questions I don’t know you all well enough to rate you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!
I have had a great time leasing the 2025 Santa Cruz.
I have had a great time leasing the 2025 Santa Cruz. Wonderful and caring experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your kind words! We’re delighted to hear you had a wonderful and caring experience leasing the 2025 Santa Cruz. We look forward to serving you again in the future!
Very courteous and helpful.
Very courteous and helpful. From the girl who checked me in to customer service man that checked me out!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're delighted to hear that our team, from check-in to check-out, provided courteous and helpful service. We appreciate you taking the time to share your positive experience with us.
The service was fast , efficient and great customer
The service was fast , efficient and great customer satisfaction and support. Highly recommend for future service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re happy to hear you experienced fast and efficient service, along with great customer support. We look forward to serving you again in the future!
I gave Hyundai’s service department a 5-star review
I gave Hyundai’s service department a 5-star review because of their exceptional professionalism, efficiency, and customer-focused approach. From the moment I arrived, the staff was welcoming, knowledgeable, and attentive to my needs. They clearly explained the services performed, completed everything on time, and exceeded my expectations in every way. The entire experience was smooth, trustworthy, and truly top-tier—Hyundai sets the standard for outstanding automotive service. Note once again..... The department consistently delivers a high level of professionalism and customer care that builds trust and satisfaction.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that our team provided you with exceptional service and that you felt welcomed and well-informed throughout your visit. It's wonderful to know that we exceeded your expectations, and your feedback motivates us to continue delivering top-tier service. Your trust and satisfaction are incredibly important to us, and we're grateful for your support.
the service was great and the people are friendly.
the service was great and the people are friendly. As always I was in and out for my appointment
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We're thrilled to hear that you had a great experience with our friendly team and efficient service. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
They were amazing helpers at me walking away with a car
They were amazing helpers at me walking away with a car forever greatful thank you hyundai
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, for your kind words. We're thrilled to hear that you had a positive experience with us and that our team was able to assist you in finding the perfect car. Your gratitude means a lot to us, and we're delighted to have been a part of your car-buying journey.
Eric and the sweet lady that drove me over to my job were
Eric and the sweet lady that drove me over to my job were amazing as always. Eric really goes above and beyond for us and take care of what we need.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and positive feedback. It's wonderful to hear that Eric and our team were able to provide you with excellent service. We are delighted to know that their efforts have made a positive impact on your experience with us. Your appreciation is a great motivator for our team, and we look forward to continuing to serve you in the future.
They don’t answer the phone and do not communicate well
They don’t answer the phone and do not communicate well when you are in person. It seems like no one there wants to be there or help. Only go here cuz of the 2 year maintenance warranty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that you didn't have a great experience. Please call us at (432) 614-0345 to let us know more about what happened.