Mike Shaw Kia

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
235 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 3, 2020

    Attempted to make a purchase online. But had to have the vehicle shipped to another state. I have purchased my last 5 vehicles online and never had any... issues. But Tiffany stated I had to arrange the shipping. What kind of dealership doesn't offer shipping?

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    March 3, 2020

    ZERO STARS!!!!This is the worst business ever!!!! I live in Dallas TX and my 75 year old grandmother lives in Rockport. She purchased a vehicle from here... based on her own judgment. I wish I could've been there to advise her. Never in a million years I would think a business would take advantage of a chronically ill woman with cancer!! Just months after she had it, it broke down on the side of the road unexpectedly leaving her stranded. The mechanic said that it had years of crud that should've been caught by this dealership before they sold it to her! DISGUSTED!!!!! DO NOT BUY FROM THIS DEALERSHIP

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 10, 2018

    Great dealer ship good customer service!!! YOU WONT REGRET IT!!!! I love how the took care of me and made sure the deal went through now that's what I... call good customer service!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jenna, Thank you for taking the time to review your recent purchase! We are so happy to hear that you were provided with a fantastic car buying experi...ence. We hope you are enjoying your new car!!

  • 5.0 out of 5
    November 9, 2019

    Purchased a new teluride The salesman Rick was excellent very professional excellent knowledge about the car Took care of everything Stayed late to finish... deal Am very pleased with complete deal and love the car

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 20, 2019

    I printed an online price for a vehicle that Mike Shaw Kia posted online with a final price after discount. When I arrived at the dealership, They added... $1,495 to the vehicle for "paint protection and tint". Then the manager reviewing the price of the vehicle added an additional $250 to the price on top of the $1,495 which totaled to $1,745 above the online price. When I asked the sales guy about it, he said that this was the only way for them to make money. He said, that the online price was too low. Couldn't believe what I was hearing but does not surprise me as this was the second disappointing experience with this dealership. No transparency and not returning to this dealership.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    3 people out of 4 found this review helpful. Did you?
  • 2.0 out of 5
    August 3, 2019

    Husband and I went to go view a car only for the sales associate (Yvette) to start pressuring us stating things like "our we here to buy a car or are we... here to twiddle our thumbs" along with making faces once we started asking questions. while we are happy with the car, the whole process was disappointing. Elisa from financing was the only helpful person through out the whole process. As first time buyers, we felt taken advantage of and will for sure never be returning.

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    4.0 out of 5
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    2.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am sorry to see that your experience with us was not up to par. I would like the opportunity to speak with you about your experience. Please contact... me at 361-992-4542 or email me at RayL@mikeshawkia.com

  • 5.0 out of 5
    December 21, 2018

    Perfect service in every respect. GREAT sales rep. Every effort made for fast service No negative comments service or make ready. Happpy trails to all.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 19, 2018

    I had a recall one my car. Scheduling for service was quick and easy. They had snacks and drinks for while you waited. They even washed my car before they... gave it back.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 17, 2018

    Everything was great!!! I have nothing bad to say about anyone or service. Everyone was friendly and the staff was helpful. The porter guy was great too....

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 17, 2018

    Crystal is always on top of things. I always request her when I come in for service. Some other perks in the service department is that they always have... Fresh baked cookies for you while you're waiting and if you need to go somewhere they have a free shuttle service. The drivers are really nice. They will take you anywhere in Corpus Christi while your car is getting fixed and then come back and get you when it's done. Sometimes I go home sometimes I go to the mall. It's really awesome

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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