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Napleton's Mid Rivers Kia

(1,518 reviews)
Visit Napleton's Mid Rivers Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2016 consumer dealer award
New (636) 875-1495 (636) 875-1495
Used (636) 875-1510 (636) 875-1510
Service (877) 438-0110 (877) 438-0110

Reviews

(1,518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's Mid Rivers Kia from DealerRater.

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This is my first time here and I will recommend anyone...

This is my first time here and I will recommend anyone thats in the market for a new or used vehicle to come here. From the time I walked in, everyone was friendly and helpful. They got me into the truck I wanted at a reasonable price. Very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

Once again Ashleigh and Ted pulled off a stellar deal for...

Once again Ashleigh and Ted pulled off a stellar deal for my family. This time my son was able to make a hassle free purchase of a 2021 Kia K5. We are part of the Kia Family. I love this dealership because they treat you with respect and fairness in a low pressure environment. I 110% recommend shopping here. You won’t be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Great place to buy a car! Friendly staff. Very...

Great place to buy a car! Friendly staff. Very professional! Very easy buying e penitence. I would definitely recommend them for your next purchase! Happy customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

After months of looking for a car to buy, visited...

After months of looking for a car to buy, visited Napleton Kia and worked with Chris and Ben on my new purchase. Friendly, courteous and efficient!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you choosing Napleton's Mid Rivers Kia! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

I had the best experience with Chris! He went above and...

I had the best experience with Chris! He went above and beyond to help me find an amazing car that I love and could afford! Highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our Staff took such great care of you, Paige! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Great experience. Friendly staff and non-intimidating...

Great experience. Friendly staff and non-intimidating environment. ‘Covid friendly’. Chris C helped us and negotiated in a friendly manner. Offered to help with transfer from trade-in to new. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Hi I visited the Kia dealership and Chris Casey was my...

Hi I visited the Kia dealership and Chris Casey was my salesman and he did an excellent job you listen to what I said he checked on notes to make sure you got the kind of car I was looking for and I really appreciate his help thanks bye

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you Chris you got me into my dream car and you went...

Thank you Chris you got me into my dream car and you went above and beyond to help me when I came in right before close

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

Thank you Chris! He really worked with us to make sure we...

Thank you Chris! He really worked with us to make sure we were able to finance our first vehicle to help build some credit. You're the man!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

Thanks CHRIS <333 I didn’t have faith in getting a car...

Thanks CHRIS <333 I didn’t have faith in getting a car and you helped me with a 2019 THANK YOU SOOO MUCHH I appreciate it!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you choosing Napleton's Mid Rivers Kia! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!