Reviews
He was very friendly and knowledgeable. He did not rush...
He was very friendly and knowledgeable. He did not rush me and explained everything I wanted to know about the car. When i returned for work, he recognized me and answered more questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had been to 3 other dealerships and dealt with plenty...
I had been to 3 other dealerships and dealt with plenty of sales people in the previous weeks leading up to the purchase of my car. By far Zeiser and Larry were the best and easiest to work with. They did the deal right and with no pressure, it was a pleasure to work with them. They got me in exactly the car I wanted (and more) and beat all other pricing. I couldn't be happier all around.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the fourth car we have purchased/leased from...
This is the fourth car we have purchased/leased from Zeiser in the last year. The simplest reason is trust. You do what you say you will do, you do it with friendly, honest and forthright people that will do anything to make you satisfied. It isn't about money it is about customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Melissa was a great non pressure salesperson. I have...
Melissa was a great non pressure salesperson. I have been to so my dealers and they force you to make a decide right on the spot. Melissa took her time. She was very knowledgeable on the types of cars and was very honest on telling me about the up keep. I went in looking for a hybird and ended up with the turbo....LOVE IT....thank you for all your help .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing! Nicest people at the dealership. Never been to a...
Amazing! Nicest people at the dealership. Never been to a dealership like this before. Outstanding customer service and they make sure you're taken care of as soon as you walk in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Review Of Zeiser Kia: We recently purchased a 2014 KIA...
Review Of Zeiser Kia: We recently purchased a 2014 KIA Sorento from Zeiser KIA. This is our second new car purchased from saleperson Ben Robertson and we were extremely pleased with his knowledge of the cars and the time that he took to answer all of our questions. He explained all of the cars features and he made it very clear that we were to call him before and after we purchased the car if we had any questions our concerns. He was also very helpful setting up our Blue tooth service. I am a very detailed individual and I have recommended Zeiser KIA and Ben Robertson to many of my friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased a 2012 Kia Optima in 2012 from Ben Robertson....
I purchased a 2012 Kia Optima in 2012 from Ben Robertson. I always have my vehicle serviced at this location, and occasionally stop by unannounced. What is remarkable is that BEN greets me even in the service area when he sees me, KNOWS MY NAME, and also several personal things about my family which he frequently asks. It is obvious that Ben is a Customer focused person. I have recommended several people, including family members to Ben, and I would not do that if I did not trust Ben to work with them honestly and fairly. I have purchased Cadilac and Lexus from Plaza Motors, and I never received the service and attention that I now receive from Ben. If Kia continues to provide the excellence in automobile as current, Ben will definitely sell me my next vehicle. I would not even consider going to anyone else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mary was an absolute pleasure to work with, knowledgeable...
Mary was an absolute pleasure to work with, knowledgeable and friendly...will come back to purchase a car for my daughter from Mary. Mary made it a fun experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your feedback and are grateful you shared your experience. Whether it’s been a few years or just yesterday, knowing you took the time to support us means a lot. Thanks again!
Mary was extremely pleasant and helpful. Her follow up...
Mary was extremely pleasant and helpful. Her follow up was excellent and would use her again. Her sales approach is greatly appreciated by another sales person. She was very knowledgeable and when asked something she didn't know, she certainly found out and forwarded info to me. Your company is very fortunate to have such a dedicated employee..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your feedback and are grateful you shared your experience. Whether it’s been a few years or just yesterday, knowing you took the time to support us means a lot. Thanks again!
I was not really in the market to buy a new car, but I...
I was not really in the market to buy a new car, but I was getting discouraged with the car I had. I decided to randomly stop by, just to look. The new Optima caught my eye. After speaking with the sales associates, they assured me that I could go home that day with a brand new car. And I did. It was in the price range I needed to be able to afford the monthly payments. The sales associates were not pushy...but the most helpful and honest. They helped me explore all of my options before they would let me make the final decision. Because of them I have a brand new car. Thank you Zeiser Kia!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your feedback and are grateful you shared your experience. Whether it’s been a few years or just yesterday, knowing you took the time to support us means a lot. Thanks again!