Reviews
Amazing Kia!
Rex Is friendly funny and welcoming he knows how to sell and he does a good job in the car I want it I got for a price I was happy with don’t lose him
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Stephanie, thank you for your kind review; we are happy to pass along your comments to Rex here at Napleton's Mid Rivers Kia! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
first car
rex is fantastic and very helpful, he was ver informative. i got my first car today!! very exciting, everyone here was very kind and excited for me!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Shealyn, thank you for your kind review; we are happy to pass along your comments to Rex here at Napleton's Mid Rivers Kia! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ben was awesome!
Bought a car from Ben Gordon and it was awesome! They worked with me to keep my payments the same while putting me in a newer car that I love! I now have the SUV I’ve wanted for years!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear Ben took such great care of you, Ashton! We hope we can continue to be of service to you down the road!
Extremely Helpful and Patient
Faybian was very patient with me as this was my first car purchase. He explained all of his answers to my questions, made sure I was comfortable with the pricing, and overall just seemed to care about my experience with Kia.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kayla Singleton, we're glad to hear you found Faybian to be so informative and helpful.
Administrative assistant
Jovany Ramos was great! I would highly recommend him and the dealership. It was an easy experience and didn’t take forever. They were easy to work with...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear Jovany took such great care of you, Trish! We hope we can continue to be of service to you down the road!
Great Service
Overall great service from Ben! The process was great from start to finish. Low pressure and great knowledge about the vehicle we chose. We're so excited!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear that everything was completed to your satisfaction, Eesp! Please let us know if there is ever anything else we can assist you with.
Great Experience!
Great experience. Friendly and knowledge staff! Would buy here again. Large inventory to look through and finance staff was very helpful and accommodating. Quick and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Caitlin, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.
Bought Car
Worked with Ben Gordon as the sales representative, he helped work with me on the trade in of my vehicle and purchase of a brand new Stinger. Very easy, laid back sales process. Never felt pressured into making a decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear Ben took such great care of you, Phillip Hampton! We hope we can continue to be of service to you down the road!
If you want a good salesman ask for Faybian! He was very...
If you want a good salesman ask for Faybian! He was very kind, honest, and patient during my process. I couldn’t have been happier with his service and I am definitely coming back because of him!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!
I originally posted a negative review about my experience...
I originally posted a negative review about my experience with a finance manager. The GM reached out to me to apologize and inform me that that person no longer works for the dealership. He resolved my problem immediately.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Trevor, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.