Niello Volkswagen

We were made aware of a lease deal at Milo by our good friend Ray Marino. Our experience was wonderful. We were given all the information we needed in a very timely fashion, and the completion of the paperwork was super thank you Ray.

Always a great vibe at the dealership. Eugene AJ were excellent to work with, and always Jose said hello and asked me about my Taos. Great team!

Issue with car was software. Car was serviced month prior. Should have been addressed then. Had to call to get an update.

Matt Wirth has always provided exemplary customer service and this recent service was no exception. Customer service as a whole is lacking these days, but Matt and Niello VW have consistently been a pleasant exception to the rule.

I often research and use my best intuition to navigate the best company to work with. Niello Volkswagen has the right discussion when you call them and they have great results for my year vehicles. I have to be double sure that I work with no nonsense company’s especially if they are 100 miles round trip. Using genuine parts is always a plus I have to pay more but OEM is the upmost product. Brandon lamb worked with my Car with genuine care and helped with questions that I had asked!! I thank Niello for keeping me on the road.

I have mixed feelings about this dealership but I've had a wonderful experience with both Jose who was my salesman and Matt who helped me yesterday. Otherwise I would do business elsewhere.

Ron was AMAZING - he answered ALL of my questions - even the ones I didn't know I had. He went over and above and even though it was inching closer to a holiday weekend and VERY busy there he took the time out to go over EVERY SINGLE thing I had asked and then some. He treated me like family and not a stranger.

Exceeded expectations! Honest and prompt service, timely turnaround, reasonable cost and quality outcome along with good communication.

I had a much better experience here buying my car than I expected. The haggling was less than desirable since the first offer we got was for MSRP, but in the end we were able to negotiate a deal that I am happy with.

I would like to thank Jose, Andrew, Alex, Ray and Logan for all their help. They all made the experience wonderful and easy without ever making it feel forced, rushed or that I was just a number. I’m excited to be a part of the family now and look forward to bringing my car in for service and maintenance as needed.