Reviews
Spencer, Jordan, and Carlos were awesome.
Spencer, Jordan, and Carlos were awesome. Great customer service! Made the entire process easy. Would recommend dealership to friends and family, and will definitely return to purchase another car. Thank you
Spencer, Jordan, and Carlos were awesome.
Spencer, Jordan, and Carlos were awesome. Great customer service! Made the entire process easy. Would recommend dealership to friends and family, and will definitely return to purchase another car. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Andre, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Spencer, Jordan, and Carlos here at Niello Volkswagen are glad to have you as a customer. Scott Russo General Manager srusso@niello.com
Great customer service all around.
Great customer service all around. Very welcoming and helpful without making you feel pressured. Andrew made us feel very comfortable during the entire process.
Great customer service all around.
Great customer service all around. Very welcoming and helpful without making you feel pressured. Andrew made us feel very comfortable during the entire process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Gabrielle, for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad Andrew was able to help, and we hope to see you again! Scott Russo General Manager srusso@niello.com
Fast courteous service minimum of up selling this visit.
Fast courteous service minimum of up selling this visit. Comfortable waiting area and good amenities.
Fast courteous service minimum of up selling this visit.
Fast courteous service minimum of up selling this visit. Comfortable waiting area and good amenities.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927
Great service & mechanical work top notch, A pleasure to
Great service & mechanical work top notch, A pleasure to work with, Keeps me up and running Thanks guys.
Great service & mechanical work top notch, A pleasure to
Great service & mechanical work top notch, A pleasure to work with, Keeps me up and running Thanks guys.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear Travis and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927
An amazing experience, above and beyond.
An amazing experience, above and beyond. I cannot thank Ron enough. You now have a loyal lifetime customer.
An amazing experience, above and beyond.
An amazing experience, above and beyond. I cannot thank Ron enough. You now have a loyal lifetime customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. Ronald and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927
A quick and easy resolution to my service needs.
A quick and easy resolution to my service needs. Ron was friendly and helpful during the entire process. Thanks Ron
A quick and easy resolution to my service needs.
A quick and easy resolution to my service needs. Ron was friendly and helpful during the entire process. Thanks Ron
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear Ron and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927
Niello Volkswagen is a top notch dealership, salesman
Niello Volkswagen is a top notch dealership, salesman Spencer was great to work with, sales manager was great to work with and finance department was also great to work with. I would highly recommend this dealership to anybody looking for a new or used car as they truly put the customer needs first.
Niello Volkswagen is a top notch dealership, salesman
Niello Volkswagen is a top notch dealership, salesman Spencer was great to work with, sales manager was great to work with and finance department was also great to work with. I would highly recommend this dealership to anybody looking for a new or used car as they truly put the customer needs first.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that Spencer and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com
Great customer service Very nice and professional
Great customer service Very nice and professional service respectful to customers needs done more and beyond
Great customer service Very nice and professional
Great customer service Very nice and professional service respectful to customers needs done more and beyond
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927
Had a great experience with Ron over in service.
Had a great experience with Ron over in service. Niello is further away than the Elk Grove VW but I'd rather come here for the customer service.
Had a great experience with Ron over in service.
Had a great experience with Ron over in service. Niello is further away than the Elk Grove VW but I'd rather come here for the customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ronald and our team met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927
VW Niello provided pleasant and stress free car buying
VW Niello provided pleasant and stress free car buying experience. Thank you Jose and Alex.
VW Niello provided pleasant and stress free car buying
VW Niello provided pleasant and stress free car buying experience. Thank you Jose and Alex.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad Jose and Alex were able to help, and we hope to see you again! Scott Russo General Manager srusso@niello.com