Reviews
Prince, Kevin and Jeff made our buying experience great
Prince, Kevin and Jeff made our buying experience great and we would definitely shop at Toyota of Rockwall again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!
It was good experience overall.
It was good experience overall. I want thank Tony,Marcus, Jeff , Kevin and especially Patty
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.
We had a pretty easy transaction at Toyota of Rockwall.
We had a pretty easy transaction at Toyota of Rockwall. We drive an hour and a half to buy a specific used Titan, and it was waiting for us when we got there. The negotiations were simple, we agreed on a price pretty quickly. The only improvements I could think of, are speeding up the payment process. (The whole test drive/price negotiation took about 30-45 minutes, but to actually do the paperwork and pay for it took another couple of hours.) and accepting debit card payments for the amount of the purchase for those of us who want to pay outright for our vehicle. Overall though, we wouldn't hesitate to buy another vehicle from Toyota of Rockwall.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Toyota of Rockwall!
Great experience.
Great experience. Would definitely refer to anyone looking to purchase their next vehicle. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Toyota of Rockwall!
Well, it's the second vehicle I've bought from Toyota of
Well, it's the second vehicle I've bought from Toyota of Rockwall and I am thoroughly pleased. It was a little bit of a long process because I'm sort of picky, but between Ameer and the GM, coming to terms on what I was looking for in vehicle and price, we finally settled on it. We're now the proud owners of a brand new Corolla Cross Hybrid XSE 2025. I am verified pleased with Ameer who was my primary salesman and PJ who was my first contact? My wife is very pleased with her new SUV. She's thoroughly loves how it looks and drives! After she had driven it the first words out of her mouth was, "WOW it's got power! I can't say enough about how I was treated. Everyone was very polite, very forthcoming with answers to my questions. Kevin was very helpful in in the finance department in getting the interest rate down close to where I was wanting it. It's very helpful. I just can't say enough about them. All these positive events when we bought our 1st car and now the Corolla Cross Hybrid XSE 2025 SUV is why Toyota of Rockwall is my kind of dealer I appreciated and why I return to do business with them! I would like to THANK Ameer personally, as he was probably one of the nicest salesmen I have been associated with in all my 75 years. I highly recommend Toyota of Rockwall and Ameer. I truly believe they are a GOD sent for this purchase. THANK YOU AGAIN! RAY N.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
“It just didn’t print” DO NOT SIGN anything when you hear
“It just didn’t print” DO NOT SIGN anything when you hear this words from Kevin. Kevin was friendly and not overly pushy, but a lot of the pricing info he showed me was incomplete or missing details. When I asked questions, he’d say things like “oh, it just didn’t print,” which didn’t inspire much confidence. At one point, after I declined an offer, he tried to get me to sign the page before writing “declined” across it. It felt like a tactic to make it look like I’d agreed. When the sale didn’t go through, suddenly the APR dropped. Overall, I’d be cautious and make sure you get everything in writing, clearly, before you sign anything.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Great service overall Great employee Venessa Quinones
Great service overall Great employee Venessa Quinones Great employee Kevin Perkins Great employee Jeff Land
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
The process in buying the car was very straightforward
The process in buying the car was very straightforward and simple, customer service was great, and I couldn’t have asked for a better salesman. Jimmie was fantastic and super nice and kind, and Kevin, and Jeff were amazing too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
My wife and I just purchased a new car from Toyota of
My wife and I just purchased a new car from Toyota of Rockwall. Russell Morgan helped us with the sale. He is exceptionally kind and I trust him. Never any pressure. Ask for him specifically is my advice. We have been purchasing and servicing our vehicles at Toyota of Rockwall since their opening many years ago. Always great service. I ask for Service Manager Carl whenever I need maintenance. Sincerely, Marcus
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I just wanna express my sincere appreciation for my
I just wanna express my sincere appreciation for my recent experience at Toyota Rockwall. I was really impressed with the efforts and everything.., specially the fair trade in offer since my vehicle was in a bad condition. Ameer was very patient with me, and didn’t seem to be bothered with all my questions and concerns. Instead he was very helpful/friendly and he truly made the process as smooth as i can only imagine. Thank you again Ameer for going above and beyond! (Keep up on the Kaizen)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!