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Toyota of Rockwall

(6,766 reviews)
Visit Toyota of Rockwall
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:30pm 7:00am–5:00pm
Sunday Closed Closed
2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award

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New (888) 719-0680 (888) 719-0680
Used (888) 463-1877 (888) 463-1877
Service (888) 614-8571 (888) 614-8571

Inventory

See all 243 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2008.
Toyota of Rockwall is the World?s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here you are giving back to our Planet. Even though we value our Planet we truly value our most precious resource Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas & Used Toyotas which makes it easy for you your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy cars or have referred their friends and family to us.
1st LEED GOLD Certified Green Automobile Dealership in the world by the U.S. Green Building Council!

Service center

Phone number (888) 614-8571

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Ken Martin headshot
Ken Martin
Toyota Brand Specialist
(95 reviews) certified badge
Aubrey Price headshot
Aubrey Price
Brand Specialist
(59 reviews) certified badge
Melvin Benjamin headshot
Melvin Benjamin
Sales
(47 reviews) certified badge
Mick Schott headshot
Mick Schott
Assistant Service Advisor
(766 reviews) certified badge
Kasey Boysaw headshot
Kasey Boysaw
Assistant Service Manager
(527 reviews) certified badge
Sam Heidel headshot
Sam Heidel
Assistant Service Manager
(419 reviews) certified badge
Nehemias Lopez headshot
Nehemias Lopez
Toyota Brand Specialist
(98 reviews) certified badge
KEVIN PERKINS headshot
KEVIN PERKINS
Product specialist
(33 reviews) certified badge
Dontrell Saucier headshot
Dontrell Saucier
Toyota Brand Specialist
(107 reviews)
Quin Flowers headshot
Quin Flowers
Client Representative
(39 reviews)
AMEER AL-Hadi headshot
AMEER AL-Hadi
Product specialist
(27 reviews)
VU DOAN headshot
VU DOAN
Product specialist
(20 reviews)
JAMES MILLER headshot
JAMES MILLER
Product specialist
(16 reviews)
Axel Bernal headshot
Axel Bernal
Brand Specialist
(8 reviews)
PRINCE DODSON headshot
PRINCE DODSON
Product specialist
(5 reviews)
PJ LE headshot
PJ LE
Brand Product Specialist
(31 reviews)
Isai Nieto headshot
Isai Nieto
Salesperson
(12 reviews)
Isai Nieto headshot
Isai Nieto
Toyota Brand Specialist
(82 reviews)
Mason Bennett headshot
Mason Bennett
Product specialist
(10 reviews)
Glenn Coy headshot
Glenn Coy
Toyota Brand Specialist
(88 reviews)
Lonnie Wade headshot
Lonnie Wade
Parts Specialist
(77 reviews)
JACK PRENTICE headshot
JACK PRENTICE
Product specialist
(9 reviews)
Vanessa Quinones headshot
Vanessa Quinones
Toyota Brand Specialist
(27 reviews)
Vanessa Quinones headshot
Vanessa Quinones
Sales
(22 reviews)
Carmelo Adorno headshot
Carmelo Adorno
Finance & Leasing Manager
(78 reviews)
Caden Kent headshot
Caden Kent
Product specialist
(5 reviews)
Gabriel Williams headshot
Gabriel Williams
Product specialist
(4 reviews)
HUNTER PARKER headshot
HUNTER PARKER
Product specialist
(3 reviews)
JOSHUA GRIEGO headshot
JOSHUA GRIEGO
Product specialist
(2 reviews)
TAYLOR MEYER headshot
TAYLOR MEYER
Product specialist
(2 reviews)
MARCUS TAYLOR headshot
MARCUS TAYLOR
Product specialist
(2 reviews)
JOSUE MORAN headshot
JOSUE MORAN
Sales
(1 review)
AMANDA BERRY headshot
AMANDA BERRY
Product specialist
GABRIEL HUFFORD headshot
GABRIEL HUFFORD
Product specialist
Kundir Kwatra headshot
Kundir Kwatra
Product specialist
DAYTONA MCDONALD headshot
DAYTONA MCDONALD
Product specialist

Reviews

(6,766 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Rockwall from DealerRater.

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Unfortunately, my most recent car buying experience with

Unfortunately, my most recent car buying experience with Toyota of Rockwall was subpar to say the least.

Unfortunately, my most recent car buying experience with

Unfortunately, my most recent car buying experience with Toyota of Rockwall was subpar to say the least.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Very helpful and got the work done in a timely manner.

Very helpful and got the work done in a timely manner. Personal and friendly. Clean waiting area.

Very helpful and got the work done in a timely manner.

Very helpful and got the work done in a timely manner. Personal and friendly. Clean waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

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Excellent experience!

Excellent experience! Would definitely recommend! This was the best car buying experience I’ve had

Excellent experience!

Excellent experience! Would definitely recommend! This was the best car buying experience I’ve had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Rockwall Toyota has my two thumbs up every time I get my

Rockwall Toyota has my two thumbs up every time I get my Toyota Highlander serviced

Rockwall Toyota has my two thumbs up every time I get my

Rockwall Toyota has my two thumbs up every time I get my Toyota Highlander serviced

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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I have been servicing my vehicles with Toyota of Rockwall

I have been servicing my vehicles with Toyota of Rockwall for more than 10 years, while the service department has been top notch, I have been very disappointed with the sales team. They made me some big promises to get me to buy from them, but unfortunately seemed unable to keep them. And even after I went ahead and still bought the car, i asked someone to contact me to setup an appointment to get some things fixed and I have still not heard back almost a month later. I expressed concerns with the tires on the vehicle and they said they would confirm they are good, never heard back. And 6 days later one of the tires started leaking and Discount Tire said the tire had a preexisting patch already on the side wall and thus made the tire unrepairable and had to be replaced. Honestly I never write negative reviews and maybe this is just a one time thing, but I’m very disappointed with my car buying experience as a whole, as it feels like once they made the sale I was just an after thought. But on a positive side I would still highly recommend the service department they really work to make you happy.

I have been servicing my vehicles with Toyota of Rockwall

I have been servicing my vehicles with Toyota of Rockwall for more than 10 years, while the service department has been top notch, I have been very disappointed with the sales team. They made me some big promises to get me to buy from them, but unfortunately seemed unable to keep them. And even after I went ahead and still bought the car, i asked someone to contact me to setup an appointment to get some things fixed and I have still not heard back almost a month later. I expressed concerns with the tires on the vehicle and they said they would confirm they are good, never heard back. And 6 days later one of the tires started leaking and Discount Tire said the tire had a preexisting patch already on the side wall and thus made the tire unrepairable and had to be replaced. Honestly I never write negative reviews and maybe this is just a one time thing, but I’m very disappointed with my car buying experience as a whole, as it feels like once they made the sale I was just an after thought. But on a positive side I would still highly recommend the service department they really work to make you happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Salesman was nice, courteous and accommodating.

Salesman was nice, courteous and accommodating. Was not happy with how the original deal was put together adding in frivolous costs which I considered insulting. Obviously trying to jack up profits at my expense. Things worked out in the end and I purchased the truck (was still not totally happy with the deal). Thanks again to Taylor for being professional throughout the process.

Salesman was nice, courteous and accommodating.

Salesman was nice, courteous and accommodating. Was not happy with how the original deal was put together adding in frivolous costs which I considered insulting. Obviously trying to jack up profits at my expense. Things worked out in the end and I purchased the truck (was still not totally happy with the deal). Thanks again to Taylor for being professional throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Our experience was the best and everyone was so helpful

Our experience was the best and everyone was so helpful and nice. I had the best experience.

Our experience was the best and everyone was so helpful

Our experience was the best and everyone was so helpful and nice. I had the best experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

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We had a great experience purchasing our new vehicle.

We had a great experience purchasing our new vehicle. Taylor was wonderful, even though he ended up having to spend the whole day with us. Everyone that we interacted with was very friendly.

We had a great experience purchasing our new vehicle.

We had a great experience purchasing our new vehicle. Taylor was wonderful, even though he ended up having to spend the whole day with us. Everyone that we interacted with was very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

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We had a pretty easy transaction at Toyota of Rockwall.

We had a pretty easy transaction at Toyota of Rockwall. We drive an hour and a half to buy a specific used Titan, and it was waiting for us when we got there. The negotiations were simple, we agreed on a price pretty quickly. The only improvements I could think of, are speeding up the payment process. (The whole test drive/price negotiation took about 30-45 minutes, but to actually do the paperwork and pay for it took another couple of hours.) and accepting debit card payments for the amount of the purchase for those of us who want to pay outright for our vehicle. Overall though, we wouldn't hesitate to buy another vehicle from Toyota of Rockwall.

We had a pretty easy transaction at Toyota of Rockwall.

We had a pretty easy transaction at Toyota of Rockwall. We drive an hour and a half to buy a specific used Titan, and it was waiting for us when we got there. The negotiations were simple, we agreed on a price pretty quickly. The only improvements I could think of, are speeding up the payment process. (The whole test drive/price negotiation took about 30-45 minutes, but to actually do the paperwork and pay for it took another couple of hours.) and accepting debit card payments for the amount of the purchase for those of us who want to pay outright for our vehicle. Overall though, we wouldn't hesitate to buy another vehicle from Toyota of Rockwall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Toyota of Rockwall!

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Quick professional productive a a a a a a a a a a a a

Quick professional productive a a a a a a a a a a a a

Quick professional productive a a a a a a a a a a a a

Quick professional productive a a a a a a a a a a a a

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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