Toyota of Rockwall

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4.6
(4,575 reviews)
Visit Toyota of Rockwall
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 8:30am–7:00pm
Tuesday 7:00am–6:00pm 8:30am–7:00pm
Wednesday 7:00am–6:00pm 8:30am–7:00pm
Thursday 7:00am–6:00pm 8:30am–7:00pm
Friday 7:00am–6:00pm 8:30am–7:00pm
Saturday 7:00am–5:00pm 8:30am–7:00pm
Sunday Closed Closed
New (888) 719-0680 (888) 719-0680
Used (888) 463-1877 (888) 463-1877
Service (888) 614-8571 (888) 614-8571

Inventory

See all 90 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since March 2008.
Toyota of Rockwall is the World?s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here you are giving back to our Planet. Even though we value our Planet we truly value our most precious resource Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas & Used Toyotas which makes it easy for you your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy cars or have referred their friends and family to us.
1st LEED GOLD Certified Green Automobile Dealership in the world by the U.S. Green Building Council!

Service center

Phone number (888) 614-8571

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

View all 41 employees View less employees

Reviews

4.6
(4,575 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Rockwall from DealerRater.

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1.0

Very slow and very unorganized considering what a great

Very slow and very unorganized considering what a great product Toyota is. Employees seemed busy, so it might be like a doctor's office where they are simply overbooked.

5.0

Sam took great care of me.

Sam took great care of me. While at my routine service appointment, he took the time to alert me of a recall on my vehicle and subsequently was able to arrange for it to be addressed during my same visit. It was refreshing to experience the way that Toyota cares for it's customers. You don't receive such sincere care in many places these days. Thank you!

Dealer response

Thank you so much for your excellent review! We are so glad that Sam had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

5.0

The Toyota of Rockwall Dealership service department

The Toyota of Rockwall Dealership service department Completed the necessary routine service in a timely manor

Dealer response

Thank you for your business and this review. We're happy to hear Kasey and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

5.0

There is not enough space to say enough as to how Casey (

There is not enough space to say enough as to how Casey ( Service Advisor ) and Fred ( Parts )Manager ) took care of my issues.. if not for these two people I would have been 2 - 3 months without a vehicle .. my catalytic converters were stolen while on a business trip in Houston .. Sterling McCall jerked me around and said I was on a 2 - 3 month wait list for parts and repair… no other options.. I had to wait.. I had my truck towed back to Rockwall Toyota where Casey and Fred did their due diligence.. called around.. found the parts and had me back in my truck in less than 2 weeks !! I have purchased 3 Trucks from Rockwall Toyota, I have had serious Issues in the past with service department as well as sales managers .. so much so that i swore never to go back but because of Casey and Fred.. I will not go anywhere else.. I sincerely hope they get recognition for what they have done for me.. thank you both. They are incredible !!

Dealer response

Thank you for taking the time to share your feedback with us. Casey and Fred work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

5.0

Braeshaun and Joseph were such a pleasure to work with.

Braeshaun and Joseph were such a pleasure to work with. They’re incredibly respectful of your time, professional, friendly and knowledgeable. I would absolutely go back and buy a car from them again in the future.

Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Toyota of Rockwall!

5.0

The absolute best!

The absolute best! Friendly and professional. Makes me feel like family every time I go there.

Dealer response

Gilbert, Thank you for your business and this review. We're happy to hear Sam and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

5.0

Excellent customer service.

Excellent customer service. Dropped my car off got a rental and the whole process look less than 20 minutes.

Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cesar, Kevin, and our team, and we look forward to working with you again.

5.0

I dropped my car off at Toyota.

I dropped my car off at Toyota. Picked it up next day as planned. Everyone was friendly and efficient.

Dealer response

Thank you! Mick and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

5.0

They are friendly, courteous, and have a great place to

They are friendly, courteous, and have a great place to wait on our car, with coffee, water available.

Dealer response

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

5.0

Great customer experience purchasing our RAV4 Hybrid XLE

Great customer experience purchasing our RAV4 Hybrid XLE Premium. Ken, James, Glen, and Oscar were all very helpful and knowledgeable of Toyota products. Ken would give us weekly updates on the status of our order to keep us in the loop. Would recommend anyone shopping for a car to stop by Toyota of Rockwall!

Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new RAV4, and don't hesitate to reach out if you need anything else.

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