Toyota of Rockwall

Unfortunately, my most recent car buying experience with Toyota of Rockwall was subpar to say the least.

Very helpful and got the work done in a timely manner. Personal and friendly. Clean waiting area.

Excellent experience! Would definitely recommend! This was the best car buying experience I’ve had

Rockwall Toyota has my two thumbs up every time I get my Toyota Highlander serviced

I have been servicing my vehicles with Toyota of Rockwall for more than 10 years, while the service department has been top notch, I have been very disappointed with the sales team. They made me some big promises to get me to buy from them, but unfortunately seemed unable to keep them. And even after I went ahead and still bought the car, i asked someone to contact me to setup an appointment to get some things fixed and I have still not heard back almost a month later. I expressed concerns with the tires on the vehicle and they said they would confirm they are good, never heard back. And 6 days later one of the tires started leaking and Discount Tire said the tire had a preexisting patch already on the side wall and thus made the tire unrepairable and had to be replaced. Honestly I never write negative reviews and maybe this is just a one time thing, but I’m very disappointed with my car buying experience as a whole, as it feels like once they made the sale I was just an after thought. But on a positive side I would still highly recommend the service department they really work to make you happy.

Salesman was nice, courteous and accommodating. Was not happy with how the original deal was put together adding in frivolous costs which I considered insulting. Obviously trying to jack up profits at my expense. Things worked out in the end and I purchased the truck (was still not totally happy with the deal). Thanks again to Taylor for being professional throughout the process.

Our experience was the best and everyone was so helpful and nice. I had the best experience.

We had a great experience purchasing our new vehicle. Taylor was wonderful, even though he ended up having to spend the whole day with us. Everyone that we interacted with was very friendly.

We had a pretty easy transaction at Toyota of Rockwall. We drive an hour and a half to buy a specific used Titan, and it was waiting for us when we got there. The negotiations were simple, we agreed on a price pretty quickly. The only improvements I could think of, are speeding up the payment process. (The whole test drive/price negotiation took about 30-45 minutes, but to actually do the paperwork and pay for it took another couple of hours.) and accepting debit card payments for the amount of the purchase for those of us who want to pay outright for our vehicle. Overall though, we wouldn't hesitate to buy another vehicle from Toyota of Rockwall.

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