Reviews
Mason and the entire staff are extremely friendly and
Mason and the entire staff are extremely friendly and helpful. They made the purchasing experience very enjoyable!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mason was fantastic and answered all my questions.
Mason was fantastic and answered all my questions. I highly recommend buying at Toyota at Rockwall.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.
Just got a second truck from these guys…love it!
Just got a second truck from these guys…love it! We will be back for a third in a few years.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
I'm very disappointed.
I'm very disappointed. I don't like to write reviews, and I was told that my review will not appear anywhere it is just for internal use. I was very disappointed when my review appeared on the Toyota of Rockwall website. I contacted the dealer and told about my concern. It's been 3 weeks and nothing changed. I'm changing my review and I give it one star for not telling the truth and lack of reaction.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Toyota of Rockwall are glad to have you as a customer.
Smooth process.
Smooth process. Got me exactly what I was looking for. Very happy with the experience. Mason & Aubrey showed integrity, patience, and were upfront about everything from start to finish !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!
Thank you for being patient enough to schedule me a last
Thank you for being patient enough to schedule me a last minute appointm to get me in a oil change after leaving work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I had a great experience with mason.
I had a great experience with mason. He was very patient & he made sure we left with a car over our expectations with a great deal. I highly recommend working with Toyota they have a very professional staff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!
This is are second car we purchased from Toyota Rockwall.
This is are second car we purchased from Toyota Rockwall. We got excellent service both times.. Mason was very helpful in the process of getting us what we wanted. The woodland RV4. Thank you so much !!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Toyota of Rockwall. It's great to hear that we were able to assist you and that you had such a positive experience.
Jeff land did a great job explaining my car features.
Jeff land did a great job explaining my car features.ten times better then other dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Love Toyota cars and trucks but a rather odd way to buy a
Love Toyota cars and trucks but a rather odd way to buy a car and not have anyone tell me anything about it
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for providing this feedback, Ken, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.