Al Packer Ford

they made it right for me ty for honoring your word . I'm am satisfied

Jeff. K and the team at Al Packer were great. I was in and out with the truck I wanted in 3 hours flat. Overall it was a painless buying experience!

This was the fastest process I have ever had at a dealership thank you again

I will say the service department was trash miss evon was very unreliable and made promises that she could not keep this lady had me take a Ford car back to the dealer I purchased it from to get them to open the hood she was never supposed to allow me to leave without resorting all of her resources and yhen my car still isn't ready plus she had me picked up in a Uber from work just to bring me to the dealership just to take me home when I would have just went home and to make it wort I'm walking g with crutches and she knew that so I'll see what tomorrow brings also she was very rude .

Did everything on line, and drove 2 hours from Pennsylvania to get a great deal on a 24 Ford Bronco Sport! 😀

I am currently deployed so purchasing a vehicle back home isn’t the easiest experience to begin with. Unfortunately Al Packer made it impossible. And Athina Batis is the sales manager who never responded to my emails, texts or voicemails- even to this day. I reached out through the website to email Al Packer that I wanted to purchase the 2017 f250. I’m my email I explained that I was local but currently deployed but have a check already etc. I provided all my information as well. All I wanted was for someone to verify it was still available and I was going to have my wife go down with the check and pick it up. Athina would not respond to me . I wound up getting in touch with another salesperson and I was told the vehicle has been sold now. They sold the vehicle when they had me wanting to buy it and all I needed was for someone to take my check. It sounds like Athina Batis wound up selling it to a friend or family member because it was a very good deal. I have also seen this kind of shady stuff happen in real estate as well. ATHINA BATIS SHOULD BE ASHAMED FOR THIS. She still has yet to respond to my email, texts, or voicemail, and it has been ten days! Absolutely terrible to treat anyone like this.

Dealership was great and very helpful with getting test drive ready and working with us

Bought a used car from them, day 1 the navigation system was messed up I called them back on my way home from buying the car, and was told to bring it back to service, a YEAR a back and forth with the service department talking to countless different people, absolutely the worst communication I’ve ever experienced to be told at the end by the service manager that there’s nothing they can do to help me cause it’s been too long since I bought the car. It was their miscommunication and procrastination that led to it taking so long, they could have definitely helped me but they chose not to.. please never take your car to the service center. I’ve never dealt with such an incompetent group of people in my life

We found the car online and made an appointment to purchase the car. We had a check from our bank. They said if weren’t going to use their bank they wouldn’t sell us the car.

They deserve 0 stars. Took my car to have sensor replaced. Picked up. Bumper was hanging off. Issue with sensor was still there. Took back and they blew up my transmission. Didn't have issue before that. They have more money then God so no attorney would take my case. They are absolutely horrendous