Al Packer Ford

4.8
(1,352 reviews)
Visit Al Packer Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
New (443) 696-4381 (443) 696-4381
Used (443) 696-4409 (443) 696-4409
Service (443) 696-4347 (443) 696-4347

Inventory

See all 137 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2012.
THE AL PACKER ADVANTAGE
Buying a Vehicle From Us Gives You Advantages Like No Where Else!
Bottom Line Windshield Pricing!
FREE Oil Changes!FREE Tire Rotations!FREE Car Washes!FREE Customer Advantage Discount Check Book ($1000 Value)!FREE Shuttle Service!FREE 27 point Maintenance Inspections!FREE Body Shop Estimates!FREE Brake Inspections!FREE Battery Tests!
Al Packer Customer Advantage Program has stipulations not all vehicles qualify see dealer for details
The Price You See Is the Price You Get. Before You Buy - PRICE PACKER!

Service center

Phone number (443) 696-4347

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

4.8
(1,352 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

2020 Ford Explorer XLT

I contacted the dealership for the car advertised, they told me that it was available, immediately we started the process and within days I took possession of my new SUV. Thanks Arnold and his team fir a job well done. Samuel Awoleke

1.0

F-250

Salesman did not make a fair offer for my truck and was actually insulting. I did a lot of research prior to looking for a new truck. He was not in charge and had to constantly go to someone else to answer me.

Dealer response

Wayne, we regret that we could not reach an agreement on the vehicle you were interested in. We would like the chance to talk to you further so please do call us at (443) 777-5000 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

5.0

Aaron Younger Offers Outstanding Customer Service

Aaron Younger puts customer service as his top priority. He makes and keeps your service appointment as promised. Also, you can feel confident when he make suggestions that your vehicle needs a repair is true.

5.0

Another superb job.

Brought my Ford Focus in for service through the Quick Lane. Ms Topper assisted me with the check-in and follow up. I asked if the car could be ready by 11 AM and was told that it would be. Even though we added a couple of additional repairs, I received a phone call saying my car was finished at 11:01 - can't get much closer than that! Very pleased.

Dealer response

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

4.7

The commitment of Yvonne Huhn

Yvonne communicated with me throughout the process of my vehicle repair. She had my repair completed sooner than I thought. I would highly recommend Yvonne.

Dealer response

Michele, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

4.7

Positive service rep

I am very pleased with the quality of service from service rep Antonio McDowell, he is helpful, in trying to figure out the problem with my vechial.

5.0

Warranty

Good people.listened to me.They were professional and did a good job I would recommend this dealership to my friends and family,and I will be my next vehicle from them.

5.0

Transmission repair

Antonio Mcdowell thank you very much for ensuring my repair is completed in a timely manner. Above all thank you for keeping me updated throughout the process. Words alone is not enough in showing how grateful I am.

5.0

Customer

Arnold Silverman assisted my wife and I in finding the vehicle and options we were looking for. The Sales manager also helped make the deal happen. Arnold even came in on his day off to deliver the the Edge to us an go over the options. We are very pleased with Al Packer and our new Edge.

5.0

my sales person

Beradet Pinson is by far the best sales person i have ever dealt with and i have bought MANY new cars thru the years please reward her she deserves it

Dealer response

Ronald, thank you for your kind review; we are happy to pass along your comments to Beradet Pinson at Al Packer's White Marsh Ford! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Read all 1,352 reviews