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Kunes Ford of Antioch

(1,049 reviews)
Visit Kunes Ford of Antioch
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–8:00pm 7:30am–8:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2019 consumer dealer award
View 3 awards
2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (888) 890-0799 (888) 890-0799
Used (888) 903-4202 (888) 903-4202
Service (888) 904-4938 (888) 904-4938

Reviews

(1,049 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kunes Ford of Antioch from DealerRater.

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Talked to Tyler service was great

Talked to Tyler service was great, easily relatable and absolutely no hasling. Car was taken care of and detailed in the same day with no extra charge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Salesman Ever

Bob Heath listened to everything I wanted and delivered!! Purchasing a vehicle is a big commitment & Bob made the experience an exciting, stress-free one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good experience for a dealership!

Tyler was awesome! I never felt pressured by him which was ultimately why I decided to make my purchase. When he had questions and i had to work with a couple other sales people, there were the typical pressure tactics which I could have done without, but overall a good experience, especially for a dealership!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Jaime, thank you for your kind review; we are happy to pass along your comments to the team here at Kunes Country Ford of Antioch! We can't wait to see you again, have a great day.

Awesome & helpful!

I want to send a big THANK YOU to Frank Schmidt at Kunes Country Ford Stateline Superstore for helping me out today! This is the third vehicle I bought from them. This place is awesome. You tell them what you're looking for and your budget & they work with you. No pressure sales here. They are very helpful and honest. Frank explained everything, made sure to answer my questions and said I could call with any other questions that I think of. Oh, and I was given lunch while I waited for my paperwork! Excellent customer service all around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great customer service

Just purchased a vehicle at Kunes today. worked with a new salesperson, nice gentleman named Tyler McMillin. Quick and easy. They had the vehicle ready for me when I arrived for a test drive. Decided to buy. We agreed on a price and was out the door in no time. They even offered to take my rental back to Enterprise so I could drive my new purchase home instead of making a 90 minute return drive. Great, speedy service. I highly recommend this dealership, and congratulations to Tyler on his first sale!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Customer Care

Jesus Paredes was very knowledgeable, he was able to answer all of my questions. I felt like he really cared and truly wanted to help me to the best of his ability.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Finally, a dealership that works with you

I've been looking for a vehicle for some time but my credit isn't great due to school loans. Various dealerships wanted to sell me a vehicle but wouldn't work with me on payments. I would pretty much have to outright buy the car in cash. Kunes Ford in Antioch made the entire process so seamless and took the time to work out a payment plan that suits me and now I'm driving my much needed 2017 civic. Jesus and Andrew really put in the work make sure you get a great deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very nice and helpful

They answered all are questions and went over the truck and its options Were fair on the price and service for the truck in the furture

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome

Jesus was very helpful, HE answered all my questions I had. Very kind . Patient, Another sales person told me he was very new. & I was so shocked because his work seemed like he did this for years! Great Sales person

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Truck Purchase

Very happy with everyone that help use in sales and finance They answered all are questions about the truck during the test drive and at the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Larry Stein, thank you so much for your positive comments about Kunes Country Ford of Antioch! We can't wait to see you again, have a great day.