Reviews
Write a reviewIf I could give a 10+ Star Rating, I definitely would.
If I could give a 10+ Star Rating, I definitely would. I was treated more like a family or a friend than a customer. All businesses should run like this. Greg was very patient answering all of my questions and gave me such a great deal. It was definitely worth driving 257 miles each way to complete the transaction; dropped-off EVette (my trade-in) and picked-up Grey (my new sexy/sweet ride). As an added bonus, Greg gave me a very nice quilt made by his Mom as a remembrance for this sweet deal and awesome transaction. Thank you so much Greg. I will definitely spread the word. God bless you and your family, Sir.
If I could give a 10+ Star Rating, I definitely would.
If I could give a 10+ Star Rating, I definitely would. I was treated more like a family or a friend than a customer. All businesses should run like this. Greg was very patient answering all of my questions and gave me such a great deal. It was definitely worth driving 257 miles each way to complete the transaction; dropped-off EVette (my trade-in) and picked-up Grey (my new sexy/sweet ride). As an added bonus, Greg gave me a very nice quilt made by his Mom as a remembrance for this sweet deal and awesome transaction. Thank you so much Greg. I will definitely spread the word. God bless you and your family, Sir.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This buying experience was our best ever.
This buying experience was our best ever. Greg let me make a Saturday afternoon appoinment. This Toyota Sienna with a Braun wheelchair side ramp was exactly as described online. A low mileage 2009 Sienna that is like new inside and out. Greg demonstrated all of the wheelchair ramp features before a test drive. Now I can load or unload my passenger in less than five minutes.The paperwork process was smooth - no surprises. Drove it home that Saturday and had the permanent plates on in three days. I have demonstarted how easy it is to use to a few prospects and told them to see Greg at Ultimate Motors in Midlothian.
This buying experience was our best ever.
This buying experience was our best ever. Greg let me make a Saturday afternoon appoinment. This Toyota Sienna with a Braun wheelchair side ramp was exactly as described online. A low mileage 2009 Sienna that is like new inside and out. Greg demonstrated all of the wheelchair ramp features before a test drive. Now I can load or unload my passenger in less than five minutes.The paperwork process was smooth - no surprises. Drove it home that Saturday and had the permanent plates on in three days. I have demonstarted how easy it is to use to a few prospects and told them to see Greg at Ultimate Motors in Midlothian.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mercedes Purchase
When searching for a reputable dealer to purchase my next used vehicle from,I found it to be a job in itself. I was directed to Ultimate Motors and told to speak with Mark, from the moment I walked in the door I felt at ease. Mark greeted me with professionalism next leading me into his showroom of quality used luxury vehicles I was in awe. I explained to Mark what kind of car i was looking for possibly looking for a certain year and a certain color he said follow me I want to show you something as we walk through a narrow path and turn the corner there it was not so fast though, the car had just come in and not yet on the market, the car needed to have a thorough service inspection. Ensuring that it met the quality they would want for themselves. How about that? Not just wanting to sell me a car. Selling me quality as well. I asked many questions and found Mark to be knowledgeable. No pressure No flip flop pricing and a real carfax report. Two weeks later, Yes i purchased the Mercedes 550 with confidence. Best car shopping experience ever. I highly recommend Ultimate Motors midlothian
Mercedes Purchase
When searching for a reputable dealer to purchase my next used vehicle from,I found it to be a job in itself. I was directed to Ultimate Motors and told to speak with Mark, from the moment I walked in the door I felt at ease. Mark greeted me with professionalism next leading me into his showroom of quality used luxury vehicles I was in awe. I explained to Mark what kind of car i was looking for possibly looking for a certain year and a certain color he said follow me I want to show you something as we walk through a narrow path and turn the corner there it was not so fast though, the car had just come in and not yet on the market, the car needed to have a thorough service inspection. Ensuring that it met the quality they would want for themselves. How about that? Not just wanting to sell me a car. Selling me quality as well. I asked many questions and found Mark to be knowledgeable. No pressure No flip flop pricing and a real carfax report. Two weeks later, Yes i purchased the Mercedes 550 with confidence. Best car shopping experience ever. I highly recommend Ultimate Motors midlothian
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I couldn’t have found a better person to get my SU
Mark is a wonderful person, I bought a Lexus SUV & I love it. I also have told other people about him, he’s not a salesman trying to get over & he let you make your mind up about buying a car. I would definitely go back to him. Thanks Mark for everything I’m enjoying my Lexus.
I couldn’t have found a better person to get my SU
Mark is a wonderful person, I bought a Lexus SUV & I love it. I also have told other people about him, he’s not a salesman trying to get over & he let you make your mind up about buying a car. I would definitely go back to him. Thanks Mark for everything I’m enjoying my Lexus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My best ever car shopping experience
When searching for a reputable dealer to purchase my next used vehicle from I found it to be a job in itself. I was directed by Chris of Midlothian Mercedes to Ultimate Motors and told to ask for Mark. from the moment I walked in the door I fell at ease. Mark greeted me with professionalism, next leading me into his showroom of quality use luxury vehicles. I was in awe. I then explained to Mark what I was kind of looking for, possible years and the color he said, follow me i want to show you something and as we walk through a narrow path and turn the corner there it was, not so fast though. the car had just come in and not on the market yet, it needed to go through a thorough service inspection and if that car was to be sold it needed to meet the standards of Ultimate Motors criteria. I would have to wait a couple of weeks. I told Mark I was interested and to keep me informed. no high pressure, no flip flop pricing, very knowledgeable, concerned not just about selling me a car, but selling me quality. Two week later my E550 black on black was headed down the road. The whole process went smoothly and I will definitely recommend others to visit this amazing dealership
My best ever car shopping experience
When searching for a reputable dealer to purchase my next used vehicle from I found it to be a job in itself. I was directed by Chris of Midlothian Mercedes to Ultimate Motors and told to ask for Mark. from the moment I walked in the door I fell at ease. Mark greeted me with professionalism, next leading me into his showroom of quality use luxury vehicles. I was in awe. I then explained to Mark what I was kind of looking for, possible years and the color he said, follow me i want to show you something and as we walk through a narrow path and turn the corner there it was, not so fast though. the car had just come in and not on the market yet, it needed to go through a thorough service inspection and if that car was to be sold it needed to meet the standards of Ultimate Motors criteria. I would have to wait a couple of weeks. I told Mark I was interested and to keep me informed. no high pressure, no flip flop pricing, very knowledgeable, concerned not just about selling me a car, but selling me quality. Two week later my E550 black on black was headed down the road. The whole process went smoothly and I will definitely recommend others to visit this amazing dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a 2016 GX
Great service. Always available when needed. Vehicle was as close to knew as you could get. Very fair price. Considering the time of year and other prices out there.
Bought a 2016 GX
Great service. Always available when needed. Vehicle was as close to knew as you could get. Very fair price. Considering the time of year and other prices out there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
What goes around comes around
Last year as same is this time, I was over seas and looking for a car, I found the car I wanted 2017 Mercedes C300 advertised online, I picked up the phone and called the number in the add and Mike answered the phone he described the car to me so I liked it and started negotiating the price with him and ended up buying the car over the phone and took a chance and transferred the money from overseas, 4 days latter Mike confirmed receiving the money, so I made an arrangement with transport company to ship the car to me overseas, I received the car 45 days latter as described by Mike and a year later with out any issues at all.... Now I'm in San Diego California looking to by me a car and determined to by my next car from Mike. Mike is an awesome honest straightforward, and true businessman
What goes around comes around
Last year as same is this time, I was over seas and looking for a car, I found the car I wanted 2017 Mercedes C300 advertised online, I picked up the phone and called the number in the add and Mike answered the phone he described the car to me so I liked it and started negotiating the price with him and ended up buying the car over the phone and took a chance and transferred the money from overseas, 4 days latter Mike confirmed receiving the money, so I made an arrangement with transport company to ship the car to me overseas, I received the car 45 days latter as described by Mike and a year later with out any issues at all.... Now I'm in San Diego California looking to by me a car and determined to by my next car from Mike. Mike is an awesome honest straightforward, and true businessman
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding customer service
Very happy dealing with Ultimate dealership in my car buying experience, will definitely recommend to my friends. I plan to visit with Ultimate in near future. I felt at home dealing with the dealership.
Outstanding customer service
Very happy dealing with Ultimate dealership in my car buying experience, will definitely recommend to my friends. I plan to visit with Ultimate in near future. I felt at home dealing with the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ms Walker
I had an amazing experience with Mark From the initial contact all the way through the deal sealed. I called him from Germany found my C300 Benz told him I’m coming in town and he was very thorough and professional . Thx Mark I love my car
Ms Walker
I had an amazing experience with Mark From the initial contact all the way through the deal sealed. I called him from Germany found my C300 Benz told him I’m coming in town and he was very thorough and professional . Thx Mark I love my car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Could not have gone better
We bought a used vehicle that we saw on their website. The vehicle was exactly as advertised and the entire process was easy and perfect. Laid back, no pressure, and easy to talk to. I would highly recommend them.
Could not have gone better
We bought a used vehicle that we saw on their website. The vehicle was exactly as advertised and the entire process was easy and perfect. Laid back, no pressure, and easy to talk to. I would highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Paul; Thank you so much for your feedback. It was a pleasure working with you. We are so glad that we had the right vehicle for your business needs. We wish you much success in your new business venture. Happy holidays, and best wishes for the new year.