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Reviews
I can’t say enough about the great service and experience
I can’t say enough about the great service and experience with Royal Kia! I felt taken care of and never pressured into buying. Bryan V is the guy to see! All of my questions were answered and he guided me through the whole process personally!
I can’t say enough about the great service and experience
I can’t say enough about the great service and experience with Royal Kia! I felt taken care of and never pressured into buying. Bryan V is the guy to see! All of my questions were answered and he guided me through the whole process personally!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Royal Kia and that Bryan was able to assist you throughout the process. Your satisfaction is our priority, and we're glad to know you felt taken care of. Looking forward to seeing you again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
My service with Jesus was extraordinary.
My service with Jesus was extraordinary. He was so very kind and informative. Jesus made sure to work with financing and get me a great interest rate. He also made sure I could work the electronics in my new sportage :) It was an all together excellent experience. Thank you Jesus!
My service with Jesus was extraordinary.
My service with Jesus was extraordinary. He was so very kind and informative. Jesus made sure to work with financing and get me a great interest rate. He also made sure I could work the electronics in my new sportage :) It was an all together excellent experience. Thank you Jesus!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are glad to hear about your extraordinary experience with Jesus at Royal Kia. It's great to know that he took the time to assist you with financing and ensure you were comfortable with your new Kia Sportage's electronics. We appreciate your feedback and hope to see you again soon. Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
I have been searching for a vehicle for a while now.
I have been searching for a vehicle for a while now. Went to another dealership and was not happy at all with the customer service and the lack of follow through. The salesman even lost my phone number. After being referred to Royal Kia by a friend who I have the utmost respect and trust I felt like I made the best decision in purchasing our vehicle there. This was my first time at Royal and it was somewhere I would have never have thought to go. My only regret is not coming here sooner. The deal was smooth and Jesus Camargo the salesman was very polite and knowledgeable. The sales manger Humberto was also a pleasure to work with. Thank you again Royal Kia. I will definitely be referring my friend and family to your dealership.
I have been searching for a vehicle for a while now.
I have been searching for a vehicle for a while now. Went to another dealership and was not happy at all with the customer service and the lack of follow through. The salesman even lost my phone number. After being referred to Royal Kia by a friend who I have the utmost respect and trust I felt like I made the best decision in purchasing our vehicle there. This was my first time at Royal and it was somewhere I would have never have thought to go. My only regret is not coming here sooner. The deal was smooth and Jesus Camargo the salesman was very polite and knowledgeable. The sales manger Humberto was also a pleasure to work with. Thank you again Royal Kia. I will definitely be referring my friend and family to your dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your great review, Norma! We're pleased to hear that your experience at Royal Kia exceeded your expectations, especially after your previous dealership experience. It's wonderful to know that Jesus and Humberto provided you with the polite and knowledgeable service we strive for. We truly appreciate your kind words and your willingness to refer your friends and family to us. Enjoy your new vehicle, and we look forward to seeing you again! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
We contacted 3 dealerships through an on line process,
We contacted 3 dealerships through an on line process, Royal Kia and specifically Nicole was the only one who responded. Nicole guided us and stayed in touch until we could get in to the dealership. She took time to delve into our needs and preferences to come up with a suitable option. We are happy with the process and the results. Highly recommend
We contacted 3 dealerships through an on line process,
We contacted 3 dealerships through an on line process, Royal Kia and specifically Nicole was the only one who responded. Nicole guided us and stayed in touch until we could get in to the dealership. She took time to delve into our needs and preferences to come up with a suitable option. We are happy with the process and the results. Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Donna! We're thrilled to hear that Nicole provided you with excellent service and helped you find a suitable option. Your recommendation means a lot to us at Royal Kia. We look forward to seeing you again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
David Loper and the Kia team are great!
David Loper and the Kia team are great! Professional, courteous, helpful and informative; highly recommend them!
David Loper and the Kia team are great!
David Loper and the Kia team are great! Professional, courteous, helpful and informative; highly recommend them!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Will P.
Will P. and Davis B. did an excellent job attending to my wife, daughter and I while we were purchasing a new Kia. First, we began with Davis B., who trafficked to-&-from the storage unit to the frontend of the compound just so that we could inspect and imagine ourselves in one of these various SUV Kias. Though Davis B. helped us make our decision, Will P. was fortunate enough to assist us in closing the deal. Truly, if it had not been for their personable, relatable and respectable behavior, my wife and I may not have chosen to continue with our decision at Royal Kia. Kudos to both Will P. and Davis B. NOTE: Davis B is not on this listing, but he deserves just as much recognition as Will P! Thank you, Davis B, and happy New Year to you both!
Will P.
Will P. and Davis B. did an excellent job attending to my wife, daughter and I while we were purchasing a new Kia. First, we began with Davis B., who trafficked to-&-from the storage unit to the frontend of the compound just so that we could inspect and imagine ourselves in one of these various SUV Kias. Though Davis B. helped us make our decision, Will P. was fortunate enough to assist us in closing the deal. Truly, if it had not been for their personable, relatable and respectable behavior, my wife and I may not have chosen to continue with our decision at Royal Kia. Kudos to both Will P. and Davis B. NOTE: Davis B is not on this listing, but he deserves just as much recognition as Will P! Thank you, Davis B, and happy New Year to you both!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your awesome review, Joseph! We're happy to hear that Will and Davis provided excellent service during your Kia purchase. Their dedication to helping you and your family is what we strive for at Royal Kia. We appreciate your recognition of both their efforts and will be sure to pass along your kind words to Davis as well. Wishing you a fantastic New Year, and we look forward to seeing you again soon! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
Beau Button was very knowledgable about the Kia Soul I
Beau Button was very knowledgable about the Kia Soul I was interested in. He was easy to work with. I enjoyed talking with him. He was not pushy. Beau was very friendly and eager to provide me with exactly the kind of vehicle I needed. I would definitely recommend him to anyone who is looking to purchase a new car.
Beau Button was very knowledgable about the Kia Soul I
Beau Button was very knowledgable about the Kia Soul I was interested in. He was easy to work with. I enjoyed talking with him. He was not pushy. Beau was very friendly and eager to provide me with exactly the kind of vehicle I needed. I would definitely recommend him to anyone who is looking to purchase a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're pleased to hear that you had a great experience with Beau while exploring the Kia Soul at Royal Kia. It's fantastic to know that he made the process enjoyable and tailored to your needs. We appreciate your recommendation and look forward to welcoming you back for your next visit! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
Jesus is both personable and professional.
Jesus is both personable and professional. He takes time to listen, respond thoughtfully and thoroughly, is completely knowledgeable about EV's, and goes the extra, (and extra) mile to make sure everything is taken care for to meet and exceed his customer's needs. In short, Jesus is exactly the type of person you want to help you buy a new car, especially and EV!
Jesus is both personable and professional.
Jesus is both personable and professional. He takes time to listen, respond thoughtfully and thoroughly, is completely knowledgeable about EV's, and goes the extra, (and extra) mile to make sure everything is taken care for to meet and exceed his customer's needs. In short, Jesus is exactly the type of person you want to help you buy a new car, especially and EV!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Hank! We're thrilled to hear about your positive experience with Jesus at Royal Kia. It's great to know that his personable and professional approach made your car-buying journey enjoyable, especially with your interest in EVs. We appreciate your feedback and hope to see you again soon! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
We were very pleased with the selections available and
We were very pleased with the selections available and the service we received from our salesman Derek Hayes.
We were very pleased with the selections available and
We were very pleased with the selections available and the service we received from our salesman Derek Hayes.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that you were pleased with the selection at Royal Kia and the service provided by Derek. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
We set out this morning looking for a reliable car and
We set out this morning looking for a reliable car and I’m happy to say that we found it. Jesus Was fantastic and extremely professional. Highly recommend. Thanks again.
We set out this morning looking for a reliable car and
We set out this morning looking for a reliable car and I’m happy to say that we found it. Jesus Was fantastic and extremely professional. Highly recommend. Thanks again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Becky! We’re glad to hear that you found a reliable car at Royal Kia. Jesus truly appreciates your kind words about his professionalism. Looking forward to seeing you again and appreciate your recommendation! Enjoy your new vehicle! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com