Royal Kia Tucson

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4.9
(2,249 reviews)
Visit Royal Kia Tucson
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Service Sales
Monday 7:00am–5:30pm 9:00am–7:00pm
Tuesday 7:00am–5:30pm 9:00am–7:00pm
Wednesday 7:00am–5:30pm 9:00am–7:00pm
Thursday 7:00am–5:30pm 9:00am–7:00pm
Friday 7:00am–5:30pm 9:00am–7:00pm
Saturday 8:00am–3:00pm 9:00am–5:00pm
Sunday Closed Closed
New (520) 445-4483 (520) 445-4483
Used (520) 445-4115 (520) 445-4115
Service (520) 477-0209 (520) 477-0209

Inventory

See all 140 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since March 2008.
Royal Kia is a part of Royal Automotive Group.
ONE PERSON Work with ONE non-commission sales consultant through the whole process. We won't hand you off to the finance department or pass you around to different managers.
ONE PRICE Royal Kia constantly monitors the market and offers extremely competitive pricing with no addendums no add-ons no extras and no haggling. We give you one price our best price upfront!
ONE GREAT EXPERIENCE At Royal Kia our customers come first. We make the car buying experience easy comfortable and fair. Come see why Royal Kia truly is "The Dealership That's Different."
Part of the Royal Automotive Group - The Dealership that's Different!

Service center

Phone number (520) 477-0209

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

View all 24 employees View less employees

Reviews

4.9
(2,249 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Royal Kia Tucson from DealerRater.

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5.0

service

the service adviser is great writing at least 20 words and/or 50 characters is unnecessary, the old bromide least said easiest mended applies here

5.0

Finally Scored!

Your agent kept in touch with me throughout the wait, until your dealership could score the Telluride that I wanted. It was a wait. Once purchased, she took the time to visit us at our house and take over an hour to explain 21st Century to a couple of sod busters. She was patient, calm and didn't show any signs of giggling, while we sort of figured out what's what.

Dealer response

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

1.0

Worse service in-take experience I've seen in over 20

Worse service in-take experience I've seen in over 20 years of owning diverse vehicles. Jim Click is much better.

Dealer response

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

5.0

Great Great Service

all work was done in a reasonable time and Jennifer is one of the best advisers been a customer for over 20 years best dealership in the west

Dealer response

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that she do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

5.0

Vickie

Met with customer service person who knew exactly what I needed & didn't try to up sell me on anything.

Dealer response

Thank you for your wonderful feedback, Victoria! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

5.0

Experience was great overall, caring employees and made

Experience was great overall, caring employees and made me comfortable, as well as helping me get the car and deal I wanted!

Dealer response

Thank you for this amazing review, Tyler! We really appreciate your business. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

5.0

Outstanding service and facility

Always courteous employees, and excellent and prompt on work done on my care. Very efficient operation. FACILITY AS A WHOLE IS VERY CLEAN .

Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

5.0

Awesome service advisor & a clean comfortable wait

My service manager Dave Loper is amazing and always responds to my emails or calls. I live out of town and commute to Tucson all the time for work so I need service quite often. I’m on call 24/7 so it’s hard to schedule service, Dave is always willing to work me in when I have a couple hours to get my service taken care of. The waiting room is wonderful and the option for a ride is a great service.

Dealer response

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

5.0

Outstanding service

It’s always a pleasure doing business with your service department. We have been so happy with everyone there. Angel has taken care of all of our needs more often than anyone else there. I wish that I had employees as valuable as he is. We met a new face while we were there this time. A young man by the name of Brian. He acted as our chauffeur home and back while you worked on our van. Another stellar employee! Funny, intelligent, you guys should be proud to have such conpetent help.

Dealer response

I truly appreciate you taking the time to write about your experience at our service department, Rebecca! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

5.0

Great service! Feels like home away from home!

Feels like home, everyone is so accommodating and warm and actually very helpful! The best and probably the only dealership that I would go to!

Dealer response

Thank you for writing this amazing review for our team! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

See all 2,249 reviews