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Reviews
Very good service from Jesus Camargo and Humberto
Very good service from Jesus Camargo and Humberto Rodríguez thanks For all excelent Job we are really happy…
Very good service from Jesus Camargo and Humberto
Very good service from Jesus Camargo and Humberto Rodríguez thanks For all excelent Job we are really happy…
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're thrilled to hear that you had a great experience with Jesus Camargo and Humberto Rodríguez at Royal Kia. Your satisfaction is our priority, and we're glad you're happy with our service. We look forward to seeing you again soon! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
I had a great experience working with Jesus.
I had a great experience working with Jesus. He was friendly, knowledgeable and helpful. He went out of his way to help us get into the right car, working with us every step of the way to make it happen.
I had a great experience working with Jesus.
I had a great experience working with Jesus. He was friendly, knowledgeable and helpful. He went out of his way to help us get into the right car, working with us every step of the way to make it happen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Luis! We truly appreciate your kind words and are thrilled to hear you had a great experience with Jesus. At Royal Kia, our goal is to help our customers find the right vehicle, and it’s wonderful to know that Jesus made such a positive impact. We hope to see you again soon and assist you with any future car needs! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
Thank you, Luis! We truly appreciate your kind words and are thrilled to hear you had a great experience with Jesus. At Royal Kia, our goal is to help our customers find the right vehicle, and it’s wonderful to know that Jesus made such a positive impact. We hope to see you again soon and assist you with any future car needs! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
Jesus is an outstanding sales person.
Jesus is an outstanding sales person. Very professional, courteous and aware of people situation he reaffirmed my faith and what quality service is all about! What could’ve been an extremely stressful experience turned out to be very seamless with no stress at all he was empathetic towards my situation with the service department, which I appreciate appreciated. I would strongly recommend him to anyone and everyone the service he provided is what keeps us coming back to Royal Kia. We have been faithful customers since 2009 when we moved. to Tucson. I cannot say enough positive things about this carbine experience and so far things are going great with a new car. Of course it’s only day two. :-)
Jesus is an outstanding sales person.
Jesus is an outstanding sales person. Very professional, courteous and aware of people situation he reaffirmed my faith and what quality service is all about! What could’ve been an extremely stressful experience turned out to be very seamless with no stress at all he was empathetic towards my situation with the service department, which I appreciate appreciated. I would strongly recommend him to anyone and everyone the service he provided is what keeps us coming back to Royal Kia. We have been faithful customers since 2009 when we moved. to Tucson. I cannot say enough positive things about this carbine experience and so far things are going great with a new car. Of course it’s only day two. :-)
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your wonderful experience with us, Kyle! We're thrilled to hear that Jesus provided you with outstanding service and made your visit to Royal Kia seamless and stress-free. It’s fantastic to know that our commitment to quality service has reaffirmed your faith, and we truly appreciate your loyalty since 2009. We hope you enjoy your new car, and we look forward to serving you again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
Knowledgeable sales rep who treated me fairly and with
Knowledgeable sales rep who treated me fairly and with respect. Isis made a potentially high anxiety process into a relaxed, thorough and pleasant experience.
Knowledgeable sales rep who treated me fairly and with
Knowledgeable sales rep who treated me fairly and with respect. Isis made a potentially high anxiety process into a relaxed, thorough and pleasant experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Thomas! We're thrilled to hear that Isis provided you with a knowledgeable and respectful experience during your visit to Royal Kia. Making the car buying process pleasant and relaxed is our priority. We appreciate your feedback and hope to see you again soon! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
great experience over all !
great experience over all ! As a new buyer the process was quick and easy. No up sales, no pressure just good business!!
great experience over all !
great experience over all ! As a new buyer the process was quick and easy. No up sales, no pressure just good business!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Miguel! We're thrilled to hear that you had a great experience as a new buyer at Royal Kia. Our team strives to make the process quick and easy, without any upselling pressures. We truly appreciate your feedback and look forward to serving you again in the future. Enjoy your new vehicle! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
A prompt scheduling of an appointment when I called, a
A prompt scheduling of an appointment when I called, a quick determination of the problem, excellent communications and prompt, regular updates on the status/progress of repairs, and a car returned in excellent working order!
A prompt scheduling of an appointment when I called, a
A prompt scheduling of an appointment when I called, a quick determination of the problem, excellent communications and prompt, regular updates on the status/progress of repairs, and a car returned in excellent working order!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Connie! We're happy to hear about your positive experience with Royal Kia, including the scheduling, communication, and the condition of your car upon return. Your satisfaction is our priority, and we appreciate you sharing your experience. We look forward to serving you again soon. Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
I had the pleasure of working with Luis when I purchased
I had the pleasure of working with Luis when I purchased my new Kia. He was friendly, professional, proficient, extremely knowledgeable, and patient!
I had the pleasure of working with Luis when I purchased
I had the pleasure of working with Luis when I purchased my new Kia. He was friendly, professional, proficient, extremely knowledgeable, and patient!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Luis at Royal Kia. His friendly and knowledgeable approach truly makes a difference. We appreciate your kind words and look forward to assisting you again in the future. Enjoy your new Kia! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
Jesus Camargo, Amber Gavre, and Jake Nooter are awesome.
Jesus Camargo, Amber Gavre, and Jake Nooter are awesome. Best car buying experience I have had! They listened to what I wanted and helped me purchase the perfect car for me. Highly recommend going to Kia!
Jesus Camargo, Amber Gavre, and Jake Nooter are awesome.
Jesus Camargo, Amber Gavre, and Jake Nooter are awesome. Best car buying experience I have had! They listened to what I wanted and helped me purchase the perfect car for me. Highly recommend going to Kia!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We are thrilled to hear that you had the best car buying experience with Amber and Jake at Royal Kia. It’s wonderful that they listened to your needs and helped you find the perfect car. We appreciate your recommendation and look forward to seeing you again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
Friendly service reps, how easy it was to schedule the
Friendly service reps, how easy it was to schedule the service, and how quickly it was to get my vehicle back from the garage.
Friendly service reps, how easy it was to schedule the
Friendly service reps, how easy it was to schedule the service, and how quickly it was to get my vehicle back from the garage.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, for sharing your positive experience, Arturo! We're thrilled to hear that you found our service representatives friendly and that scheduling and retrieving your vehicle was easy and efficient. At Royal Kia, we always strive to provide our customers with the best service possible. We look forward to seeing you again! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
They always take great care with my vehicle and return it
They always take great care with my vehicle and return it clean with no dirty fingerprints.
They always take great care with my vehicle and return it
They always take great care with my vehicle and return it clean with no dirty fingerprints.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Kim! We're thrilled to hear that you feel well taken care of at Royal Kia and appreciate our attention to detail. We look forward to continuing to provide you with excellent service. Don't hesitate to visit us again! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com