Royal Kia Tucson

I went through the buying experience, sitting on the side line, and being the co-signer for my daughter to buy her very first brand new car. The sales associate and the entire dealership took excellent care of her. Having worked "in the industry" I have seen a lot of dealerships from the inside, and know the red flags when I see them. This was a through and through a great experience, and I'm happy my daughter chose Royal Kia, and that her introduction to becoming an owner of a new Kia was as positive and pleasant as this!

I was looking for pre-owned Nissan Versa Note online during the Labor Day weekend. I found out that a family member had a great experience buying her new car from Terra C. at Royal Kia just a few days before. I trust the experiences of my friends and family. Word of mouth is the best (or worst) advertising! I was attracted right away to the idea of a car dealership that does not pay their employees commission. I don't want to get into a power struggle with a sales person who wants to make money first and I alone have to advocate for myself and get into a haggling war. My car buying experience was so pleasant because customer service was top priority for both Terra and me. Terra was very helpful. I felt guided and not pressured by her. She went out of her way to make us feel important and valued. Terra followed up after the purchase to check-in with me and take care of some loose ends. I highly recommend purchasing a car from Royal Kia/Mini. I am so pleased that my pre-owned car is certified and comes with the "Forever Warranty". The customer service was exceptional from the smiling employee who greeted us at the door, the manager, "Beto" who offered some food to my fiance who was shaking from low-blood sugar, Terra who helped us purchase a great car and Brandon at Royal Mini who serviced and washed my car for me. Thank you!!

Great experience. Had a great sales person who went out of his way to show and find a vehicle for me.