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Reviews
Jesus was very knowledgeable about the Hybrid Kia
Jesus was very knowledgeable about the Hybrid Kia Carnival. I felt very confident with all the bells and whistles by the end of closing. He's very easy going and did not make me feel any pressure to buy the vehicle. He provided us with great customer service. I would recommend any of my friends and family to work with him for their next vehicle purchase.
Jesus was very knowledgeable about the Hybrid Kia
Jesus was very knowledgeable about the Hybrid Kia Carnival. I felt very confident with all the bells and whistles by the end of closing. He's very easy going and did not make me feel any pressure to buy the vehicle. He provided us with great customer service. I would recommend any of my friends and family to work with him for their next vehicle purchase.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review, Melissa! We're thrilled to hear that you had a positive experience with Jesus and that he made you feel confident about the Hybrid Kia Carnival. Our team at Royal Kia strives to provide excellent customer service without any pressure, and it's great to know that reflected in your visit. We appreciate your recommendation and look forward to assisting you and your loved ones with future vehicle purchases! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
This is the second time that I have gotten a vehicle from
This is the second time that I have gotten a vehicle from Royal Kia. Their willingness to work with me to find the right car with the right payment amount was much appreciated! I worked with Zenya Luna and would recommend her to everyone!
This is the second time that I have gotten a vehicle from
This is the second time that I have gotten a vehicle from Royal Kia. Their willingness to work with me to find the right car with the right payment amount was much appreciated! I worked with Zenya Luna and would recommend her to everyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear that you returned to Royal Kia for your second vehicle and that Zenya was able to assist you in finding the right car and payment. Your recommendation means a lot to us. We look forward to seeing you again in the future! Safe travels in your new vehicle! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Jesus Camargo was amazing!
Jesus Camargo was amazing! He made the process smooth and stress-free. He’s helped many of my friends and family get their cars, and not one of them has had a bad experience. Super honest, professional, and truly cares about his customers. Highly recommend him!
Jesus Camargo was amazing!
Jesus Camargo was amazing! He made the process smooth and stress-free. He’s helped many of my friends and family get their cars, and not one of them has had a bad experience. Super honest, professional, and truly cares about his customers. Highly recommend him!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Jesus made the process smooth and stress-free for you. At Royal Kia, we pride ourselves on providing honest and professional service, and it’s great to know that your friends and family have also had positive experiences. We appreciate your recommendation and look forward to serving you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
I went in three days and spoke with two gentleman that
I went in three days and spoke with two gentleman that were very knowledgeable, professional, helpful and understanding. They listened to me about everything I said. Even when I was unsure of what I really wanted. I loved the royal treatment I felt as well. The coffee/lattte/cappuccino machine was awesome . Expresso drinks are insane. I didn't even have that treatment at Cadillac.. I also love the fact that I was able to look at numbers in an estimation and didn't feel pressured. The texting option and communication was very helpful as well. I wasn't forced to come in. I appreciate the honesty from the dealers. I want to thank both Mr Keith Jones and especially Mr Luis Torres for putting up with my indecisiveness. Haha. They both were great. I made poor Mr Torres work, I wanted to see every car and by each other and he did everything I asked and heard my concerns from the beginning. I also enjoyed him working with my personality, we both were able have a good time and laugh through the process which is good. A lot of people don't understand my humor. But I'm glad he did. Over all do recommend royal.
I went in three days and spoke with two gentleman that
I went in three days and spoke with two gentleman that were very knowledgeable, professional, helpful and understanding. They listened to me about everything I said. Even when I was unsure of what I really wanted. I loved the royal treatment I felt as well. The coffee/lattte/cappuccino machine was awesome . Expresso drinks are insane. I didn't even have that treatment at Cadillac.. I also love the fact that I was able to look at numbers in an estimation and didn't feel pressured. The texting option and communication was very helpful as well. I wasn't forced to come in. I appreciate the honesty from the dealers. I want to thank both Mr Keith Jones and especially Mr Luis Torres for putting up with my indecisiveness. Haha. They both were great. I made poor Mr Torres work, I wanted to see every car and by each other and he did everything I asked and heard my concerns from the beginning. I also enjoyed him working with my personality, we both were able have a good time and laugh through the process which is good. A lot of people don't understand my humor. But I'm glad he did. Over all do recommend royal.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Gianna! We're delighted to hear about your positive experience at Royal Kia. It's great to know that our team, especially Mr. Keith Jones and Mr. Luis Torres, provided you with the knowledgeable and respectful service you deserve. We're thrilled you enjoyed our espresso drinks and the relaxed atmosphere, allowing you to explore your options without pressure. Your recommendation means a lot to us, and we look forward to welcoming you back in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
The staff felt very family oriented and made the process
The staff felt very family oriented and made the process of buying a car so easy.
The staff felt very family oriented and made the process
The staff felt very family oriented and made the process of buying a car so easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Jadynn! We’re thrilled to hear that you found our staff at Royal Kia to be family-oriented and that we made your car buying process so easy. We appreciate your support and look forward to welcoming you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Love my new car from Royal Kia.
Love my new car from Royal Kia. Smooth process, great deal, and excellent customer service throughout.
Love my new car from Royal Kia.
Love my new car from Royal Kia. Smooth process, great deal, and excellent customer service throughout.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I'm thrilled to hear that you love your new car from Royal Kia and that you had a smooth experience with us. Your kind words about our customer service and the great deal you received are greatly appreciated. We look forward to seeing you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Great people great results.
Great people great results. Honest and reliable to their word. Clean waiting room and good snacks
Great people great results.
Great people great results. Honest and reliable to their word. Clean waiting room and good snacks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! We're thrilled to hear that you had a great experience with us at Royal Kia. Our team takes pride in being honest and reliable, and we're glad you enjoyed our clean waiting room and snacks. We look forward to seeing you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Knowledgeable, thorough, great intuition about customer
Knowledgeable, thorough, great intuition about customer needs, they all work together. Most important, very kind
Knowledgeable, thorough, great intuition about customer
Knowledgeable, thorough, great intuition about customer needs, they all work together. Most important, very kind
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We truly appreciate your kind words about our knowledgeable team and their dedication to understanding customer needs. At Royal Kia, we strive to provide a positive and friendly experience for all our customers. We look forward to serving you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Very professional managing ,sincere with open mind
Very professional managing ,sincere with open mind consultation, clean productive environment with respect sincere consultation,
Very professional managing ,sincere with open mind
Very professional managing ,sincere with open mind consultation, clean productive environment with respect sincere consultation,
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that you had a positive experience at Royal Kia. Our team prides itself on professionalism and creating a respectful environment for our customers. We appreciate your feedback and look forward to assisting you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Aaron was really knowledgeable about the vehicle and spot
Aaron was really knowledgeable about the vehicle and spot on with attitude and response. Really appreciate the great dealership.
Aaron was really knowledgeable about the vehicle and spot
Aaron was really knowledgeable about the vehicle and spot on with attitude and response. Really appreciate the great dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We are thrilled to hear that you had such a positive experience at Royal Kia. Our team strives to provide knowledgeable and friendly service, so it's wonderful to know that Aaron made a great impression. We appreciate your kind words and look forward to seeing you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com