Reviews
A great help! Stuck in a bit of a rut, but Tom helped us...
A great help! Stuck in a bit of a rut, but Tom helped us find the perfect car we needed within out budget. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experiance buying a Niro
I shopped around a lot before deciding on the Niro and didn’t find anyone that was as knowledgeable about hybrids as Jesus. Sales people at other dealers clearly weren’t interested in hybrids and how they worked but Jesus was able to talk a lot about how the car worked and all the features. He was really easy to work with because he listen to what was important to me and didn’t push me into a car that was more than I wanted. It was hassle free and I left with the exact car I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good service
I had a great experience when visiting kia Royal. I would recommend other people to visit soon. I do love my new car thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jesus Camargo, un verdadero consultor en Royal Kia
La experiencia de haber comprado un vehiculo nuevo en Royal Kia ayudados por Jesus Camargo, ha sido enormemente satisfactoria. Es facil comprobar que Jesus conoce su negocio y productos sin que eso signifique terminar "mareado" con informacion y detalles inutiles o redundantes, ya que el cuenta con bastante sentido comun para identificar tu situacion personal, dar recomendaciones al respecto, y abundar sobre los aspectos que verdaderamente valen la pena de la operacion. Jesus Camargo esta presente en el proceso, y es atento a tus preguntas y requerimientos sin poner ese tipo de presion que a veces atosiga al cliente. Su equilibrio entre los aspectos tecnicos de los vehiculos que vende, asi como la parte financiera de la compra, es invaluable para tomar una decision. Me da mucho gusto haber tratado con un verdadero profesional de ventas y Royal Kia puede estar seguro de que lo recomendare de manera personal con amigos y conocidos.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New 2019 Kia Optima
I had the pleasure of meeting Steven Finnell as my salesman. He's friendly, easy to talk with, honest and is a great listener. I never once felt any pressure, and enjoyed my day purchasing my 2019 Optima. Steven more than exceeded my expectations. My best experience, purchasing my car, in my life. I'm so pleased I chose Royal Kia, my new dealership. Better then that, I now have a new friend in Steven for life. I'll recommend my friends to go see Steven, for their next car purchasing experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was great
If you guys decide to buy a car from kia, you guys have to go with jose Arnold, he's a great salesman and very friendly. I recommend going with him when you purchase your vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A TRULY NO HASSLE, HONEST CAR BUYING EXPERIENCE!
The folks at Royal Kia REALLY make purchasing a car easy as 1,2,3! From the first time I talked with Chris V. with our needs and expectations he did not delay with helping us find our new vehicle. Keeping a generous respect for our spending limit he was a true Salesman with focusing on the importance on developing a relationship with us and not trying to push us into something we were not interested in. He was courteous, informative, and very open with his own opinions regarding pros and cons about the cars we were looking at which suited our lifestyle. In the end, we were overly satisfied and happy to drive off the lot with a vehicle which was beyond our expectations. Royal Kia has surpassed the meaning of "The Customer comes first." and one can walk away with the feeling that YOU ARE REALLY FAMILY!!! Truly Grateful, Edna Santacruz
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Treated so well by Royal Kia
The entire Royal team worked very hard over the course of 8 days to put me in a great used Sorrento. They happily held two vehicles for me for several days while I made up my mind to purchase at least one car. They lent me vehicles to test drive overnight, and offered me courtesy rides I might need. Lastly, Jesus, Jose and Sam stayed late several evenings to meet me with me after my work schedule. They are very up front about costs, and explained all their services and contracts. They are the best dealership I ever worked with, bar none. Thanks guys, thanks Royal!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience all around! Tom was super friendly,...
Great experience all around! Tom was super friendly, knowledgeable, and efficient. He made the car buying experience super easy and enjoyable. Would highly recommend both Tom and Royal Kia!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service with an honest smile
I bring my Chevy Equinox to Cole Athouguia for my service needs. The Chevy dealer here is a nightmare to deal with, but Cole at Kia is a gem. He always calls me to confirm my appointment, is waiting and greets me with a smile, and even when I need unexpected maintenance done he presents my options in a way that is no pressure, no hassle, "just the facts ma'am". It makes my life so much easier. Also, my car was filthy from a road trip when I brought it in for my oil change, tire rotation and alignment. Cole gave it back to me sparkling clean inside and out - something I didn't ask for or expect, but was pleasantly surprised to receive. I'd recommend Cole Athouguia to anyone as your service advisor. He is top notch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair