Reviews
Could not have gone more smoothly.
Could not have gone more smoothly. Thank you!I will definitely recommend you and the dealership to anyone I hear that might be in the market for a vehicle, thanks again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review Royal Kia, Mike. I'm glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Best, Todd - Royal Automotive Group, feedback@royaltucson.com
I’m a loyal fan of Kia.
I’m a loyal fan of Kia. The manager is awesome, the sales rep. Steven was very helpful. Always a great experience at this location, never been disappointed! 20 years of great service!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback as well as your loyalty! We appreciate building long-term customer relationships and we truly value your business. Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Thanks to Jesus, Keith as well as Steve all who provided
Thanks to Jesus, Keith as well as Steve all who provided superior service! Will be sure to recommend Royal Kia to family and friends!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I cannot thank you enough for your wonderful review of Royal Kia and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
nice facility
organized, but I had to replace my battery a few days after my appointment and I reviewed the paper Kia filled out regarding different things on my car, and the battery was marked green????? Clearly that was a mistake because my battery was on it's last leg. =(
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Debra, thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Very pleased with our experience at Royal Kia.
Very pleased with our experience at Royal Kia. Would do business with them again. Steve, Aaron and Jesus were so helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Best price all around
Patient sales staff, ease of communication, lowest “optional” equipment cost I have ever seen from a dealership, and thank you for the military discount
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Aaron was AMAZING!
Aaron was AMAZING! He was extremely knowledgeable and helpful in assisting us to choose the right vehicle. He asked all the right questions to get us in the correct vehicle for us. His no reassure but just helpful attitude would make us go to him every time!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Suzanne, thank you so much for visiting us and for leaving such great feedback. I am so happy Aaron could match you to the right vehicle and put you behind the wheel of your new car. We hope to see you back for scheduled maintenance or anything else we can help you with! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
It was awesome!
It was awesome! William was awesome! The best car experience I ever had in my whole life. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle, Norris! We appreciate the feedback and are pleased that your experience with William was so positive. We do our best to make sure all of our customers leave with the right vehicle and I'm glad that you're enjoying yours. We look forward to seeing you again. Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Dylan is great professional and he very helpful, answer
Dylan is great professional and he very helpful, answer all a question and made a process so easy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. I am pleased to hear that Dylan was able to provide an efficient and overall positive experience. Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Steve and everyone at Royal Kia were friendly, helpful
Steve and everyone at Royal Kia were friendly, helpful and not pushy. Definitely recommend salesman Steve Saul and Royal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, your kind words took my breath away, Erik! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com