Cadillac of Mahwah

The service dept is always there whether in person or by phone to assist with issues. I was able to resolve a computer issue in the car within 24 hours of calling.

Courteous fair and honest they make you feel at ease and not pressured. I would recommend this dealership to my friends no question. Louis Orozco my sales consultant was extremely helpful. Very satisfied with my experience.

Mahwah Cadillac seemed very organized and made every effort to service my car in courteous and efficient manner. Good follow up on my concerns. I will definitely return for additional service.

All service was done in extremely timely fashion and to my satisfaction. Brianna was awesome..all systems were checked and one matter I asked for in particular was addressed fully

Service is satisfied Technition is the best kind and very friendly She know my car history very well I have confidence with her. I trust her

I had a problem with road debris in my tires - Brianna took care of me without an appointment and quickly resolved the situation Thank you

Poor customer service.. Unwilling to take any extra steps to diagnose problem with my vehicle that was purchased new from the GMC dealership owned by same company across the highway. GMC dealership had no immediate available appointments so they suggested going to cadillac dealer they own also. Vehicle retirned not fixed and I waited 20 minutes for them to retrieve my car from parking lot.

Great experience like always. Advisors are very knowledgeable, prices are competitive to other shops, love the fat that they are very honest and are not trying to sell you other services that you don't need.

Tim Gannon is a true professional and straight forward. Tim is also respectful and i am always happy with the work they provide. Good job Tim

I had a problem with my car when I started it in on a Saturday early afternoon. I just drove over to Cadillac of Mahwah Service and they took the car right away and even changed the oil since it was due. Couldn't ask for better service.