Lithia Chrysler Dodge Jeep Dodge Ram of Twin Falls

No pressure buying is what we experienced when we bought our used jeep grand Cherokee

Bought 2017 mazda 3 have had it less than 6 month and the transmission has went out. it was making a noise when we bought it mechanic said it was the new brakes on it took foe a check at mazda the brakes and rotors are bad so it never had new brake and the Transmission has went out. I would never recomend that anyone buy a car here the will lie, just to get the car sold.

Reanna Loveland is very helpful and professional. Answered all my questions and went above and beyond. I couldn’t have asked for a better experience.

They sold me a 2021 Chrysler Certified Pacifica that had supposedly been through a 125 point inspection. When I took possession I found two obvious broken components. The dealer refused to pay for the cost I incurred to fix the components. They ignored my repeated communications. I have filed a complaint with the Consumer Protection Division of the Idaho Attorney General Office.

Juan Castro was very helpful, knowledgeable and professional. made the buying process very easy. I had more than a few questions and he walked me through all of them. I would recommend him to anyone looking for a car from this dealership.

Great experience. Reanna was very professional and helpful with all my questions. I will definitely be recommending be recommending this place to all my friends becouse of her.

Got me in the car I wanted Mark help me every step of the way made me feel comfortable

Searching for my new Jeep Gladiator led me to Lithia Jeep of Twin Falls, I inquired about a Jeep online and they reached out to me. Did the deal via text messaging, after agreeing on a price. Drove 300 miles on a late Sunday afternoon to make the purchase. The staff stayed afterhours to finalize the deal and I drove home in a new Gladiator Jeep!!! My salesman Juan Castro, was very knowledgeable of the vehicle being purchase. Set up the Jeep App on my phone and went over all the things on the computer in the jeep. Did several follow ups with me. Excellent customer service. Well worth the drive to do business with Lithia in Twin Falls. They out performed the dealer in Nampa Idaho. If you are looking aa vehicle please give them a try.

I didn't buy my vehicle there, so I can't comment on their sales team. I did contact them for service on my vehicle. My Jeep came with locking wheel bolts, but I didn't have the key and inquired as to whether they could remove the bolts and replace them with non-locking ones or order a new key for me. Their service department told me they "aren't a tire shop", that I should "just call Les Schwab", and that if they could order new tire lock keys, "Everyone would do it and just steal all the tires." Do better Lithia! And yes, Les Schwab was happy to help me.

Given these ongoing problems and the apparent lack of integrity in their dealings, I strongly recommend against choosing this dealership. If you value honesty and reliability in your car transactions, it's wise to consider other options.