Volkswagen of Panama City

4.9
(145 reviews)
Visit Volkswagen of Panama City
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (850) 257-7946 (850) 257-7946
Used (850) 257-7974 (850) 257-7974
Service (850) 257-7976 (850) 257-7976

Inventory

See all 82 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since March 2022.
Welcome Volkswagen of Panama City in Springfield Florida - Serving Pensacola and Tallahassee

Volkswagen is Das Auto. Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.

Service center

Phone number (850) 257-7976

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.9
(145 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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4.0

We requested an oil change but it wasn’t done.

We requested an oil change but it wasn’t done. We would like to schedule it. We didn’t think about the oil change when we picked it up. We’re not upset. Just want to reschedule

4.0

We requested an oil change but it wasn’t done.

We requested an oil change but it wasn’t done. We would like to schedule it. We didn’t think about the oil change when we picked it up. We’re not upset. Just want to reschedule

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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5.0

The salesman was low key and knowledgeable about our

The salesman was low key and knowledgeable about our atlas answered all of our questions and got us on our way. A very enjoyable experience

5.0

The salesman was low key and knowledgeable about our

The salesman was low key and knowledgeable about our atlas answered all of our questions and got us on our way. A very enjoyable experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that you had a very enjoyable experience with the salesman at the dealership! We're glad that they were low-key, knowledgeable about the Atlas, and able to answer all of your questions, getting you on your way smoothly. Enjoy your new vehicle!

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5.0

Mark smith did an awesome job handling my service in a

Mark smith did an awesome job handling my service in a timely manner. Dealing with time constraints, and multiple services he went above and beyond. This location is better with mark.

5.0

Mark smith did an awesome job handling my service in a

Mark smith did an awesome job handling my service in a timely manner. Dealing with time constraints, and multiple services he went above and beyond. This location is better with mark.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had a great experience and that Mark provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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5.0

Service review

Estimated time for parts and repair was one week to ten days. Matthew called on day 3 and said parts had come in car repair was completed. Problem was not as bad as they first thought. Thank you Matthew and the service department

5.0

Service review

Estimated time for parts and repair was one week to ten days. Matthew called on day 3 and said parts had come in car repair was completed. Problem was not as bad as they first thought. Thank you Matthew and the service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

That's wonderful news! We're glad to hear that Matthew and our service department were able to complete your car repair sooner than expected and that the problem wasn't as severe as initially thought. Safe travels!

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5.0

Check in was super quick and easy just like scheduling

Check in was super quick and easy just like scheduling the appointment online. Didn’t take much time which was great! In and out and done perfectly.

5.0

Check in was super quick and easy just like scheduling

Check in was super quick and easy just like scheduling the appointment online. Didn’t take much time which was great! In and out and done perfectly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that your check-in experience was quick and easy and that scheduling the appointment online was efficient.

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5.0

Great dealer experience.

Great dealer experience. They got me in as planned and out prior to my expected finish time.

5.0

Great dealer experience.

Great dealer experience. They got me in as planned and out prior to my expected finish time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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5.0

Quality service department and wonderful service advisor,

Quality service department and wonderful service advisor, Mark Skaggs. Clean waiting area. Prompt service. Good work!

5.0

Quality service department and wonderful service advisor,

Quality service department and wonderful service advisor, Mark Skaggs. Clean waiting area. Prompt service. Good work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear that you had a positive experience with our quality service department and service advisor, Mark Skaggs. Our clean waiting area and prompt service are part of our commitment to providing excellent service. Thank you for choosing us!

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5.0

Service staff was very professional and friendly.

Service staff was very professional and friendly. Everything was explained in detail and all of my questions were answered thoroughly.

5.0

Service staff was very professional and friendly.

Service staff was very professional and friendly. Everything was explained in detail and all of my questions were answered thoroughly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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5.0

Great Service Team!

Matt and his service team are trustworthy, friendly and good at what they do! My fav service advisor, Matt!

5.0

Great Service Team!

Matt and his service team are trustworthy, friendly and good at what they do! My fav service advisor, Matt!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words William! We are very happy to hear that we were able to provide you with an enjoyable experience!

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5.0

I payed extra for a tow to go here!

I payed extra for a tow to go here! That’s how good they are and how much we trust them

5.0

I payed extra for a tow to go here!

I payed extra for a tow to go here! That’s how good they are and how much we trust them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

That's a great testament to the trust and confidence you have in our dealership! We're honored that you chose us and went the extra mile (literally!) by paying for a tow to have your vehicle serviced here. We're here to ensure your satisfaction and provide top-notch service every time!

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See all 145 reviews