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Matt was great! He answered all my questions and made sure I understood everything. Even though they were very busy he was very calm and collected.
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Reliably Delivers Great Customer Care
Mark, the service department manager, always takes good care of me and Royce is top notch too! I didn't wait very long and the price was right. Thanks again guys!
Hi Mb, thank you so much for your positive comments about Volkswagen of Panama City! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Took a While
They did not have enough help on Saturday so service took 2 hours. The waiting area was not accommodating, room not comfortable, no amenities for waiting customers.
Thank you for your feedback about your service experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Robert Geary General Manager firstname.lastname@example.org
Mark Skaggs is a great advisor and I feel my car is in good hands when I need service. The wait time is reasonable and they are flexible with my schedule.
Thank you for your kind words for Mark, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!
First time customer. Took car in for a warning light display that indicated service was needed. I was very satisfied with the friendliness and the service from Matt and Michelle.
Thank you for your kind words! We are thrilled that you had a pleasant first service visit!
Great Job Service Department
Could not be More Pleased. Had my wife’s car serviced and a few more things done. Mark Skaggs went above and beyond the call of duty to accomplish everything. Thanks again Mark, Robert Hill
Thank you for being our customer, we appreciate your kind words for Mark! We are thrilled that you had a pleasant service visit!
Buy your next car here!
Could not have been happier with my experience at this dealership. I negotiated a deal over the phone due to having to travel a great distance. I found the vehicle was exactly as described and the staff was helpful and professional. Cannot recommend this dealership in strong enough terms.
Thank you for the recommendation, Ron! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!
Great experience in the end even after opting for waiting. The time to service my car went by faster than expected. Friendly service manager too.
Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable service experience!
Had my oil changed, tires rotated, warranty work done, new wipers, etc....Mark was very helpful and friendly! Booking an appointment and paying online were a breeze!
Thank you, Alicia, for your kind words for Mark! We thank you for your business and look forward to your next visit!
Service manager Mark is super knowledgable as a mechanic of 30 plus years and went above and beyond the call to get our car in for an emergency repair as we were on vacation and travelling. Everyone at the dealership was extremely kind and helpful. I highly recommend this VW shop. Great having a service manager who really knows his stuff and cares about customer service as well
Thank you, Steve, for your kind words for Mark! We are very happy to hear that he was able to provide you with an exceptional service experience! We thank you for your business and look forward to your next visit!