Volkswagen of Panama City

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4.8
(26 reviews)
Visit Volkswagen of Panama City
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Service Sales
Monday 8:00am–5:00pm 8:30am–7:00pm
Tuesday 8:00am–5:00pm 8:30am–7:00pm
Wednesday 8:00am–5:00pm 8:30am–7:00pm
Thursday 8:00am–5:00pm 8:30am–7:00pm
Friday 8:00am–5:00pm 8:30am–7:00pm
Saturday 8:00am–3:00pm 8:30am–7:00pm
Sunday Closed Closed
New (850) 740-0659 (850) 740-0659
Used (850) 740-0645 (850) 740-0645
Service (850) 252-4730 (850) 252-4730

Inventory

See all 52 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2021.
Welcome Volkswagen of Panama City in Springfield Florida - Serving Pensacola and Tallahassee

Volkswagen is Das Auto. Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.

Service center

Phone number (850) 252-4730

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

4.8
(26 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Pleasantly Surprized

Great experience in the end even after opting for waiting. The time to service my car went by faster than expected. Friendly service manager too.

5.0

Great!

Had my oil changed, tires rotated, warranty work done, new wipers, etc....Mark was very helpful and friendly! Booking an appointment and paying online were a breeze!

Dealer response

Thank you, Alicia, for your kind words for Mark! We thank you for your business and look forward to your next visit!

5.0

Top notch

Service manager Mark is super knowledgable as a mechanic of 30 plus years and went above and beyond the call to get our car in for an emergency repair as we were on vacation and travelling. Everyone at the dealership was extremely kind and helpful. I highly recommend this VW shop. Great having a service manager who really knows his stuff and cares about customer service as well

Dealer response

Thank you, Steve, for your kind words for Mark! We are very happy to hear that he was able to provide you with an exceptional service experience! We thank you for your business and look forward to your next visit!

1.0

Horrible!!!

My car should not be bucking. It started a as soon as I left the dealership so I gave it a little time then On my way to work tonight it was bucking on the way! Only 20,000 miles on it. I am extremely upset. They sure did a very incorrect job! I will be calling them in the morning!!!!

Dealer response

Thank you for speaking with us about your experience. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me. Christopher Atwood General Manager catwood@vwofpanamacity.com

5.0

VW 2017 recall

Very informative, friendly service rep at desk. Our first time to visit this dealership, he answered our questions and made us feel confident in our Choice to come here.

Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

5.0

Panama City Volkswagen

I arrived at the dealership on time. The service writer explained and reviewed the work to be done and the time required. Offered the option to wait or return. I chose to wait. My vehicle was delivered exactly on time!

Dealer response

Thank you for your kind words for our staff, we appreciate it!

5.0

Repair

Very prompt service. I like the email letting me know exactly what the repairs would be and the exact cost. Great experience highly recommend VW of Panama City.

Dealer response

Thank you, Chuck, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

5.0

COVID19 Safe Service

Michelle and the team of mechanics are knowledgeable, patient and transparent. They have maintained my 2018 Atlas for the past two years. The waiting area meets the CDC social distance guidelines. Perfect for waiting vice making an additional return.

Dealer response

Thank you for your business! We're glad to hear that we could provide you with a great experience!

5.0

Brakes

I have only used Panama City Volkswagon for service on my car. They have always been courteous and helpful since I purchased the car. I love my EOS.

Dealer response

Thank you for your positive review! We appreciate your business.

4.0

My car loves them!

My Beetle comes here for service and they have always been fair and good with everything. It is wonderful to have them back after the hurricane.

Dealer response

Thank you Miss Daisy for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!

Read all 26 reviews