Reviews
Write a reviewPleasantly Surprized
Great experience in the end even after opting for waiting. The time to service my car went by faster than expected. Friendly service manager too.
Great!
Had my oil changed, tires rotated, warranty work done, new wipers, etc....Mark was very helpful and friendly! Booking an appointment and paying online were a breeze!
Thank you, Alicia, for your kind words for Mark! We thank you for your business and look forward to your next visit!
Top notch
Service manager Mark is super knowledgable as a mechanic of 30 plus years and went above and beyond the call to get our car in for an emergency repair as we were on vacation and travelling. Everyone at the dealership was extremely kind and helpful. I highly recommend this VW shop. Great having a service manager who really knows his stuff and cares about customer service as well
Thank you, Steve, for your kind words for Mark! We are very happy to hear that he was able to provide you with an exceptional service experience! We thank you for your business and look forward to your next visit!
Horrible!!!
My car should not be bucking. It started a as soon as I left the dealership so I gave it a little time then On my way to work tonight it was bucking on the way! Only 20,000 miles on it. I am extremely upset. They sure did a very incorrect job! I will be calling them in the morning!!!!
Thank you for speaking with us about your experience. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me. Christopher Atwood General Manager catwood@vwofpanamacity.com
VW 2017 recall
Very informative, friendly service rep at desk. Our first time to visit this dealership, he answered our questions and made us feel confident in our Choice to come here.
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Panama City Volkswagen
I arrived at the dealership on time. The service writer explained and reviewed the work to be done and the time required. Offered the option to wait or return. I chose to wait. My vehicle was delivered exactly on time!
Thank you for your kind words for our staff, we appreciate it!
Repair
Very prompt service. I like the email letting me know exactly what the repairs would be and the exact cost. Great experience highly recommend VW of Panama City.
Thank you, Chuck, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
COVID19 Safe Service
Michelle and the team of mechanics are knowledgeable, patient and transparent. They have maintained my 2018 Atlas for the past two years. The waiting area meets the CDC social distance guidelines. Perfect for waiting vice making an additional return.
Thank you for your business! We're glad to hear that we could provide you with a great experience!
Brakes
I have only used Panama City Volkswagon for service on my car. They have always been courteous and helpful since I purchased the car. I love my EOS.
Thank you for your positive review! We appreciate your business.
My car loves them!
My Beetle comes here for service and they have always been fair and good with everything. It is wonderful to have them back after the hurricane.
Thank you Miss Daisy for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!