Reviews
First time buying a car and Joseph was so nice and
First time buying a car and Joseph was so nice and helpful. Answered all my questions and concerns highly recommend! Will be telling friends and family of my experience here at the dealership.
First time buying a car and Joseph was so nice and
First time buying a car and Joseph was so nice and helpful. Answered all my questions and concerns highly recommend! Will be telling friends and family of my experience here at the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service and very kind.
Great service and very kind. Joseph was very attentive and wanted to make sure we were happy with my new Ford Maverick. He is still checking in with me after the sale to make sure we are happy with my vehicle. I am 60, this is my first Ford, it will not be my last.
Great service and very kind.
Great service and very kind. Joseph was very attentive and wanted to make sure we were happy with my new Ford Maverick. He is still checking in with me after the sale to make sure we are happy with my vehicle. I am 60, this is my first Ford, it will not be my last.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were looking to trade in our car for a larger vehicle
We were looking to trade in our car for a larger vehicle to transport our dogs and camping gear. We got a great used explorer for a great price!
We were looking to trade in our car for a larger vehicle
We were looking to trade in our car for a larger vehicle to transport our dogs and camping gear. We got a great used explorer for a great price!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rachel Jungblut has been a great help in finding a
Rachel Jungblut has been a great help in finding a vehicle. She’s very knowledgeable, professional, and very cordial and great personality.
Rachel Jungblut has been a great help in finding a
Rachel Jungblut has been a great help in finding a vehicle. She’s very knowledgeable, professional, and very cordial and great personality.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On Tuesday, April 39, 2024 I brought my 2020 Ford
On Tuesday, April 39, 2024 I brought my 2020 Ford Explorer in for CV Axle warranty work. I went straight to Nico as I have had him help me on previous occasions. Too my great appreciation, he gave me the Best Service again. My problem was that I was leaving for out of town the next Monday and I needed the work completed by then. He got right on it, did the paperwork, ushered it through the Warranty process and he had me all fixed up and ready at Noon on Friday, May 3rd. It is nice to have a Service Representative like Nico to help your customers out. Ron Welte
On Tuesday, April 39, 2024 I brought my 2020 Ford
On Tuesday, April 39, 2024 I brought my 2020 Ford Explorer in for CV Axle warranty work. I went straight to Nico as I have had him help me on previous occasions. Too my great appreciation, he gave me the Best Service again. My problem was that I was leaving for out of town the next Monday and I needed the work completed by then. He got right on it, did the paperwork, ushered it through the Warranty process and he had me all fixed up and ready at Noon on Friday, May 3rd. It is nice to have a Service Representative like Nico to help your customers out. Ron Welte
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service and help.
Excellent service and help. I recommend Joseph 100% to anyone. They help me to find the perfect car for me!
Excellent service and help.
Excellent service and help. I recommend Joseph 100% to anyone. They help me to find the perfect car for me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome dealership.
Awesome dealership. Walked me through my order and kept in contact through the entire wait until delivery.
Awesome dealership.
Awesome dealership. Walked me through my order and kept in contact through the entire wait until delivery.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Casey for your knowledge and professionalism in
Thank you Casey for your knowledge and professionalism in helping me purchase my 2024 Mustang GT. Also for taking the time to help me with my other Mustangs. You’re definitely an asset to Rock River Ford’s success.
Thank you Casey for your knowledge and professionalism in
Thank you Casey for your knowledge and professionalism in helping me purchase my 2024 Mustang GT. Also for taking the time to help me with my other Mustangs. You’re definitely an asset to Rock River Ford’s success.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wouldn’t go anywhere else!
Wouldn’t go anywhere else! They were great with helping me purchase my Kia Telluride!
Wouldn’t go anywhere else!
Wouldn’t go anywhere else! They were great with helping me purchase my Kia Telluride!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mitch is very personable and friendly takes the time to
Mitch is very personable and friendly takes the time to explain everything very well very knowledgeable.
Mitch is very personable and friendly takes the time to
Mitch is very personable and friendly takes the time to explain everything very well very knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car