Reviews
positive car buying experience
I recently had my car totaled and needed a new vehicle ASAP. I walked in to Springs Automotive and was introduced to Justin. He made my car buying experience a true pleasure. The entire process was quick and painless. He was very approachable and easy to work with. Overall, my experience was simply a pleasure and I would recommend Justin and Springs Automotive Group to anyone wanting to purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
positive experience
Was relatively easy experience. Buying a car is hard and it just didn't seem to be to big a hassle. From beginning to end it went pretty quick. I really appreciate Justin working with me on payments and getting me into a car loan i could feel comfortable with and afford. I didn't trade in my truck so i needed to find a way to get it home. They took care of it and drove it home for me which i might add was an hour away. Pretty cool!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
used truck purchase
Had a great experience at Springs Automotive Group. I traded my 1996 Ford F-150 for a 2008 Ford F-150. Justin Hecht was my sales person and made the transaction experience as smooth as it could be. He is so personable and truly wants to help you in every aspect of the sales process. I hope I can steer some of my friends his way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome and friendly
My husband and I just got a truck through them and Derek was great help us find the perfect truck for us and worked hard at trying to find the right deal for us . Derek was great and super awesome with our son trying to help keep my son busy and happy during the paper work.. Thank you guys so much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
performance with springs automotive
Just recently i have purchased a vehicle with sales person Justin Hecht, i really liked how he approached me when it came to financing a vehicle everyone knows one of the hardest things to do is to buy a vehicle, but he was very professional and kept his word on everything, he went around all the hard stuff that we customers hate to deal with and made it very easy to purchase this asset. i would recommend going to springs automotive and asking for Justin Hecht for your sales associate.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
Estevan was an amazing help, great customer service! Helped me out get what i was looking for. first time buyer and got exactly the car i wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
best dealership ever
Springs automotive is a great place to either get your first car or just trade in and get something newer and better Justin Hecht is great and has done nothing but work with me to make sure my first used but new vehicle was in tip top shape and their service department is definitely one of the better ones and they have done a fantastic job as well the five stars I give them isn't nearly what they deserve.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Phenomenal Customer Service
My daughter and I went to look around for a good but reasonable first car, Estevan showed us a variety if cars and had great customer service, he went out if his way to try to accommodate the price i was looking at. Hes very consistant, and extremely persuasive.... I would recommend doing business with this company and especially with a salesman like ESTEVAN. Thank You Estevan my daughter loves her car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good experience
We bought a Jeep Grand Cherokee from justin a few months ago, not pushy, and the 30 day warranty was great. Had to have an exhaust leak fixed (which is the reason for 4 stars) their service department is great too. We'd definitely buy another vehicle from them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
updated review
My husband and I purchased a truck from this dealership. After having a few set backs mike was able to help us and make sure we were happy customers again. Thank you springs automotive for your help.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car