Puente Hills Subaru

2.5 out of 5 2.5
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Puente Hills Subaru Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

10:00 AM - 8:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Special Offers

Other rates
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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since April 2008

Puente Hills Subaru is proud to be a recipient of Subaru's coveted "Stellar Subaru Dealership" award. This recognition i

...

s only awarded to a very few Subaru dealerships in the nation who excel in great customer satisfaction, have an outstanding Service Department and are able to always have an inventory of all the right parts in stock. The combination of our central location, aggressive low pricing policy, and our great selection of certified pre-owned Subarus make us a "must see" dealership for all of Southern California.

"Honesty, Integrity and Transparency -We want to make you part of our family"

Service

Oil, Filter Change

$39.95

Car Wash

Complimentary

Oil, Filter Change (Premium)

$69.95

Air Filter Replacement

$45

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.5 out of 5 2.5
201 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 14, 2019

    Don’t go Subaru Puente Hills. I went to there for oil change and tire rotation. I told 2 of them about tire rotation and gave the mechanic my wheel locks... key. They said “Yes” but they didn’t do tire rotation. After I came back home I noticed about it and called them what’s going on? They said the coupon that I used isn’t include tire rotation. Then WHY didn’t they tell me about it? I could have paid for tire rotation, they didn’t do anything, they didn’t tell me anything. And there was a weird sound from in the under cover, so I asked them take off the under cover and check the inside. OMG, they didn’t check it out at all, they didn’t take off the under cover! I checked by myself today, there are lots of glass in the under cover. I called them that I need to talk their supervisor and they said they are gonna call me back, it never happened!! Don’t trust Puente Hills Subaru.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. We would l...ike the opportunity to address your concerns. Please reach out to Ashley Houston at ahouston@puentehillssubaru.com or 626-626-4800 when you have a chance. Thank you, and we look forward to hearing from you.

  • 1.0 out of 5
    May 8, 2019

    Never have we experienced such bad service, never! We have purchased Toyota’s, Volvo’s Mercedes and jeeps never have we experienced so many problems with... car but specially with the level of service from this dealership, very disappointed with the product and specially with the service, we will definitely not recommend this product and this dealership

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Ruben, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, pleas...e reach out to Ashley Houston at ahouston@puentehillssubaru.com or 626-626-4800 to speak to our manager directly.

  • December 22, 2017

    Francisco was very helpful when I wanted to look at the car. He answered all the questions I had. He made sure I was well taken care of and I didn't feel... pressured to buy the car when talking to him. Overall very pleasant experience. Would recommend.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ulysses, We appreciate your kind words, we always try our very best

  • 5.0 out of 5
    March 23, 2019

    Had a great experience, my car was fixed in one day. Service consultant was

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad you had such a great experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

  • 5.0 out of 5
    February 13, 2019

    I went to buy a new car and the salesman that helped me out was Carlos Cerna he was very helpful. He made my experience easy and answered al my questions.... If you are looking for someone to purchase a car from I recommend him.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    We strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Puente Hills Subaru. If you have any further que...stions, please give us a call. We're always happy to help!

  • 1.0 out of 5
    January 25, 2019

    I had very poor leasing experience with Taufiq Badruddin-the finance manager. He is the worse and very cocky attitude. Call to get my car detailed but... their car wash has been down since Dec 2018! Jose Diaz in service department also very unprofessional and rude when I called, he ask me to bring paper work to proof that the detailing service is stated in my contract. What kind of customer service is this? You can easily look up my info and terms on your computer! I truly regret leasing car from them, now I stuck with 3 more years and I should of go to Irvine Subaru!

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    We regret to hear that you are displeased with your recent experience with us. We would like an opportunity to make this up to you. If you are willing..., please reach out to John Everett at john@puentehillssubaru.com or 626-322-2459 so we can work towards a resolution.

  • 5.0 out of 5
    November 5, 2018

    It was great car purchasing experience at Puente Hills Subaru. they made the transactions fast and easy.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    We're glad to hear you had such a great experience purchasing your new car! If you have any further questions, please give us a call. We're always hap...py to help!

  • 1.0 out of 5
    October 4, 2018

    I took my car to get serviced for a bad steering rack. I got my car towed there because I have always had great customer service there but this time is... probably the last time I go there. When I returned to pick up my car my dash camera had been disconnected and it’s data had been erased also the technician failed to clean the under carriage from the leakage as I do not see how if the car was there from 7 Am to 630pm I am very disappointmented with the shop service although my service rep Benito was very helpful

    5.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for reaching out to us about your recent service experience with us, Saul. We would like the chance to try and turn your experience around. If ...you would be willing, please reach out to Ashley Houston at ahouston@puentehillssubaru.com or 626-626-4800 so we can work with you to make this better. We value your business so we hope to hear from you.

  • 1.0 out of 5
    September 4, 2018

    Was looking for a car and found one that matched what I was looking for online but it showed "not priced" and I had to call them for that information.... A sales rep reached out to me and told me the asking price. It was a bit outside my budget but We chatted back and forth anyways as I had other comparable vehicles I was also looking at. I have my name in my email signature on our communications but sales rep still calls me the wrong name in text conversations :(....I asked rep to give me an estimate on what the price would be out the door so I can get an idea. If it was too much out my not then I can move on my search without much wasted time. I gave rep my price range and rep insisted I come in and the desk manager will make me happy. Assuming they were willing to work close to my budget I decided schedule and take a day off to drive through Friday traffic to get there. When I got there they said car was not ready and not available for me to look at that day because it's in "service". Lol wow really, scheduled to come see car but can't? Ok but they assured me car is in perfect condition and wanted to talk numbers. I gave them my final number and a finance guy comes and tells me it's too low considering tax included and other fees. He asked me what my sales tax in my area was and I was like 7.75% (south OC) and he was like "no way" is it 8 or 9 something? Come on man, at least know your facts before saying things like this. Anyways they pretty much wanted the asking price plus taxes and fees. It was a waste of time (they could have just told me this over the phone then I would have not come in). so don't let them fool you to coming into the dealership for pretending to make you happy.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to address your concerns. ...Please reach out to John Everett at john@puentehillssubaru.com or 626-322-2459 when you have a chance. Thank you, and we look forward to hearing from you.

  • 1.0 out of 5
    August 28, 2018

    Terrible service today in there so-called service department... had a appointment and made it earlier then scheduled, and even got out of work early to... take care of my car. But when I got there I was told to busy to get my car in. So yea as calm as I can be, I ask to explain why did I make appointment then. There response is backed up can you come tomorrow, funniest thing I heard all day... great job over there Puente Hills Subaru....

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Eddie, we regret to hear that your recent experience may have been anything less than exceptional. We'd like the opportunity to turn your experienc...e around. Please reach out to Ashley Houston at ahouston@puentehillssubaru.com or 626-626-4800 at your earliest convenience to discuss how we can turn this experience into a positive one.

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