Reviews
Got my wife and I both new super duties, Mark Yattes was
Got my wife and I both new super duties, Mark Yattes was outstanding going above and beyond to make this a smooth process. Need a new or used ride ask for Mark.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Mark at Friendly Ford! We're thrilled to hear that he went above and beyond to make your car-buying experience a smooth one. We appreciate your recommendation and we're happy to have provided you and your wife with new Super Duties. We look forward to serving you again in the future!
My husband and I just bought 2 new super duties, Mark Y
My husband and I just bought 2 new super duties, Mark Y was our sales man and he went above and beyond for us. We highly recommend Friendly Ford and MOST Definitely ask for Mark Y you won't be disappointed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us! We're thrilled to hear that Mark Yeatts went above and beyond to make your car-buying experience a smooth one. We appreciate your recommendation and hope you and your husband enjoy your new super duties for years to come. If you ever need anything in the future, don't hesitate to reach out to us.
Awesome experience with Brandon and Phil.
Awesome experience with Brandon and Phil. Appreciate the effort that was put in to getting me into my new 2022 Escape!!!!!!!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with Brandon and Phil at Friendly Ford! We're so glad to hear that you had an awesome time and were able to get into the 2022 Escape that you were looking for. Our team is dedicated to providing the best possible customer service and making the car buying experience as stress-free and enjoyable as possible. Thank you for choosing Friendly Ford, and we hope to work with you again in the future.
Joe at Friendly Ford is the BEST!
Joe at Friendly Ford is the BEST! I recently bought a truck from Friendly Ford and Joe was my salesman. He was patient, kind, and honest. I previously had a bad experience at another dealership in Rochester so I was nervous going in but Joe made the process very smooth and easy. The staff at Friendly Ford was knowledgeable and knew exactly what they were doing when It came to self-employed individuals. I noticed something under the truck that caught my eye and the dealership covered fixing it for no additional cost. They also provided me with new tires, an oil change, and breaks before I rolled off the lot! I highly recommend Friendly Ford!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your positive experience with Joe and the rest of the team at Friendly Ford. We are thrilled to hear that you had such a great experience and that Joe was able to make the process so smooth and easy for you. It's great to know that the staff was knowledgeable and helpful in finding the right solution for you as a self-employed individual. We appreciate your kind words about the team's efforts in fixing the issue under the truck and providing you with new tires, an oil change, and brakes before you drove off the lot. It's customers like you that make us strive to provide the best possible service and experience to everyone who walks through our doors. Thanks again and we look forward to assisting you with all your future automotive needs.
Number 5
This was our 5th purchase from Friendly. We are happy with the purchase and the attentiveness of our sales pro Nick. We will definitely purchase another vehicle from Friendly when the time comes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave us a review and for your continued support and loyalty! We're thrilled to hear that you had a positive experience with our sales pro Nick and that this was your 5th purchase from Friendly. We appreciate your trust in us and look forward to helping you with all your automotive needs in the future. Thank you for choosing Friendly for all your car buying needs.
Quick and easy
Nick made the whole process quick and easy with no pressure. I would definitely buy another vehicle from him and dealership. dealership was really nice with a ton of inventory.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Nick made your car buying journey quick and easy, and that you felt no pressure during the process. It's great to know that you had a good impression of our dealership and the large inventory we have to offer. We appreciate your business and support, and we look forward to assisting you with your future vehicle needs.
Been searching for a new truck for awhile now.
Been searching for a new truck for awhile now. Stopped into Friendly Ford, got a pleasure to work with Nick Basset. He was outstanding with helping me locate a truck that fit my needs. He negotiated with not just me but as well as my family to get a good price that fits my range. It was such a great pleasure working with him.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your positive experience with Nick Basset and the team at Friendly Ford. We are thrilled to hear that you had such a great time working with Nick and that he was able to help you locate the perfect truck to meet your needs. We take great pride in having knowledgeable and dedicated sales consultants like Nick, who are committed to providing our customers with the best possible customer service. It's great to hear that Nick was able to work with you and your family to negotiate a price that fit your budget range. Thank you for choosing Friendly Ford for your vehicle purchase and we hope to have the opportunity to serve you in the future.
Always Been Amazing
An absolutely amazing experience, my salesperson Michelle was once again outstanding. This is the second car I personally have purchased from her and Friendly Ford and the third for our family. The experience has been extremely enjoyable and painless everytime.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your positive experience with Michelle and Friendly Ford. We are thrilled to hear that you had another enjoyable and painless experience while purchasing your second car from Michelle and from our dealership. We will make sure to pass along your feedback to Michelle and the rest of the team. We look forward to assisting you with all of your future vehicle needs.
Great Experience
Very helpful and great experience buying a car! Came in and didn’t feel pressured and employees genuinely seemed like they were wanting to help me find exactly what I was looking for!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words and for choosing our dealership for your car-buying experience. We are thrilled to hear that you found our team helpful and that you didn't feel pressured during your visit. It's great to know that our employees came across as genuine and that they were able to assist you in finding the perfect car for you. We strive to provide a positive and pressure-free experience for all of our customers and we're glad we were able to do that for you. Thank you for your business and we look forward to serving you in the future.
Great experience
So happy with my purchase. Joe was so easy to deal with, Answered all my questions and was able to find just what I needed. I am glad that I traveled out of my area and came to Friendly Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your positive experience with us, and for choosing Friendly Ford for your car-buying needs. We are thrilled to hear that you were able to find just what you needed with the help of Joe, who was able to answer all your questions. We are glad to hear that you were satisfied with your purchase, and that you are happy you made the trip to our dealership. Our goal is to ensure that every customer leaves our dealership satisfied with their purchase and their experience. We're glad that we were able to accomplish that for you. Thank you for your business and we look forward to serving you in the future.