Reviews
Great place and could not be happier with my purchase.
Great place and could not be happier with my purchase. I was treated with respect by the salesperson Joe. He was able to answer any questions that I had and allowed me time to make my decision. Absolutely would recommend the business and the salesperson.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience at Friendly Ford and for taking the time to recommend our dealership and salesperson, Joe. We are thrilled to hear that you are happy with your purchase and that you felt treated with respect by Joe. He is an asset to our team, and we are glad that he was able to answer all your questions and provide you with the time you needed to make your decision. We strive to provide a positive and respectful experience for all of our customers, and it sounds like we were able to accomplish that for you. Thank you for choosing Friendly Ford and we look forward to assisting you in the future.
Well earned 5 stars
I couldn't ask for a better experience! I bought a bronco sport with the assistance of nick. The process was done before I arrived. Go see friendly ford and you won't be disappointed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your positive experience with Friendly Ford, and for taking the time to recommend our dealership. We are thrilled to hear that you couldn't ask for a better experience and that you were able to successfully purchase a bronco sport with the assistance of Nick. We are glad that we were able to provide you with a great experience, and we look forward to assisting you in the future. We hope that you enjoy your new vehicle. Thank you for choosing Friendly Ford.
Thanks Michelle!
I had an amazing experience working with Michelle. She was able to answer all of my questions and more! Her patience with me (I'm not a super knowledgeable car person, so I have a lot of questions) was refreshing to see in a dealership setting. I would HIGHLY recommend working with her to find your next car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your positive experience with Michelle and Friendly Ford. We are thrilled to hear that you had an amazing experience working with Michelle and that she was able to answer all of your questions and more. We strive to provide a positive and pressure-free experience for all of our customers and it sounds like we were able to do that for you. Thank you for choosing Friendly Ford.
New car purchase
Went on friendly fords Geneva dealership website just browsing for the new Escape , After a day or two we had got a text from Sales Manager, Michelle Miller which at that time overlooked, about A day or two later again she had reached out with another text , Long story short , Made appointment with Michelle Miller sales manager , We went in and my wife fell in love with the Bronco Sport instead of Escape, Miss Miller could have not been more open friendly and kind and considerate of Tammy’s wants in her new Bronco Sport , She is one of the best Sale Rep- we have ever dealt with in making you feel welcome and a very comforting in the store , We cannot speak more kindly and candid of how she makes you feel with no pressure what so ever , I think I have babbled enough, If anybody is in the market for a new or used vehicle please take the time to look her up , Again her name is Michelle Miller , Freindly Ford , Geneva Ny , Thank you so much again Mam , Sincerely, Troy & Tammy Lancaster
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your positive experience with Michelle Miller and Friendly Ford. It's great to hear that Michelle was able to provide you with a welcoming and comforting experience during your visit. We are proud to have such a dedicated, friendly, and considerate sales representative on our team like Michelle, who was able to make you feel welcome and at ease without any pressure. We appreciate your kind words and recommendation, and we look forward to assisting you in the future. Thank you for choosing Friendly Ford.
Very pleased !
Had a great experience buying my vehicle at Friendly Ford. Smooth process and great customer service all around. Nick did a good job. My wife bought her vehicle from This dealership with Nick as her salesman and had the same experience. Thank you !
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your positive feedback regarding your experience at Friendly Ford. We are glad to hear that you had a great experience with our dealership and that the process was smooth. It's great to know that Nick provided you with excellent customer service. We appreciate your business and we look forward to serving you in the future. Thank you for choosing Friendly Ford.
The place to go!
From the sales experience when I purchased my f150 to the service shop everyone, every time has been extremely friendly and responsive to all my questions and has handled everything professionally and with the best customer service. When my truck is in for service work they always communicate with me along the way with anything they see that might need attention!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your positive review and for choosing our dealership for your new F150! We are thrilled to hear that you had a great experience with our sales team and that you have consistently received excellent customer service from our service shop. We appreciate your kind words and are glad to see that we were able to meet your expectations. We value open communication with our customers and we are glad that you feel like we have kept you informed during the service process. We hope to see you again in the future.
The dealership name is a great example of the experience
The dealership name is a great example of the experience you will have. Everyone is friendly, helpful and goes out of their way to make you feel welcome and satisfied. The dealership is clean and modern. I also got the best offers from them! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review of our dealership! We are delighted to hear that you had a great experience with us and that our team was able to assist you in finding the best offers. We take pride in providing a clean and modern dealership, and it is great to know that you appreciated that. Thank you for choosing our dealership and for taking the time to leave a review. We hope to see you again soon!
Chris Metcalf did a great job selling me a new to me
Chris Metcalf did a great job selling me a new to me Toyota Avalon, Would highly Recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review of our dealership! We are delighted to hear that Chris was able to assist you in finding the perfect vehicle for you and that you are happy with your new Toyota Avalon. We take pride in having a team of knowledgeable and helpful sales representatives, and it is great to know that Chris was able to provide you with exceptional service. We appreciate your recommendation and hope to see you again soon.
Great experience at Friendly Ford
Chris was extremely patient with my wife and myself, explaining all the bells and whistles. There was no pressure,just very comfortable with Chris. It was easier than any other car-buying experience I’ve ever had, would definately recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your positive review of our dealership and of Chris, our sales representative. We are delighted to hear that Chris was able to provide you and your wife with a comfortable and informative car-buying experience. Providing excellent customer service and ensuring that our customers have all the information they need to make informed decisions is a top priority for us, and it is great to know that Chris was able to do that for you. We appreciate your recommendation and hope to see you again soon.
Need not to go farther than Friendly !
Salesperson Michelle Miller is A+ in all facets of sale from no pressure to final handshake. Great product. Professional and clean facility. Great staff, great treatment, welcoming atmosphere
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Paul, thank you for your review and recommendation. We're happy to see that your experience working with Michelle was excellent! Safe travels!