Reviews
This place restored our faith in dealerships.
This place restored our faith in dealerships. We worked with Chris, who went above and beyond to accommodate us. I contacted him on a Tuesday evening about a vehicle. He located my vehicle at a sister store and personally drove to retrieve it that next morning in order for us to see it when the dealership opened on Wednesday. He worked to get us a fair number on our trade in. Chris followed up with us, and called us back when he said he would. These things were very important to us as they are hard to come by in todays world. We also had a great experience with our finance rep, Phil. He was very helpful, knowledgeable, and let us make our own choices without feeling pressured. The entire process was smooth and hassle-free. Most importantly, we LOVE our new truck! We are incredibly satisfied with our whole experience and would recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon.
Great communication
Brandon did a great job! He was a great communicator and worked hard to get me my deal! Loving my new car. I was well informed and got my car in under an hour! Highly recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking the time to leave us this awesome review, B! At Friendly Ford, we take guest feedback seriously and are proud to see that you drove away happy in your car in under an hour. I will share your compliments with the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again!
An amazing salesman
Brandon Warne was amazing. He helped my fiancé a year ago with his purchase of a F150 and he helped me today getting into my dream car the ford bronco. If your looking for a good salesman please hit him up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your review, Amanda! Happy customers are our goal and our mission at Friendly Ford, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know.
Go shop with Brando(Brandon Warne)
Brandon Warne is and alway has been the best salesman I’ve worked with, and I will be back to buy all my vehicles from him and his team at friendly ford again and again! From finding the right vehicle with Brando to finishing the deal with the finance manager Phil Wheeler to keeping our vehicles in perfect running order with Kyle in service Friendly Ford will always be or dealer!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you
Contact Brando @ Friendly Ford
Everyone is always great to work with, especially Brandon Warne!! If you’re looking for a vehicle or you’re unsure of what you’re looking for exactly- contact Brando at Friendly Ford! 15 out of 10 customer service 💯
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Made car shopping easy
My sales person Michelle was awesome to work with I explained what I am looking for to her and she did just that no hassle at all I would recommend Geneva ford to any one
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Got a use car from Daniel Roman.
Got a use car from Daniel Roman. Selected the car one day and came back next with a check to pick it up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.
Friendly…more then a name, it’s the people too.
Salesman Nick Bassett from beginning to end was awesome. This is seriously the most easily to work with dealership I’ve had the pleasure of doing business with. I’m loving my Gladiator and will 100% recommend and shop with again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We cannot thank you enough for your wonderful review of Nick at Friendly Ford and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again!
Thanks Nick
I WOULD RECOMMEND AND USE THEM AGAIN. NICK ATFORD TREATED ME MORE LIKE A FRIEND THEN A CUSTOMER. STARTED OFF WITH A TEST DRIVE OF A MAVERICK TO ORDERING A BRONCO SPORT THEN TO ACTUALLY BUYING A USED SUV. WILL BE GOING TROUGH NICK FOR THE NEXT VEHICLE FOR SURE.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care!
New Car :)
Bought a Bronco Sport from Nick at Friendly Ford in Geneva. Everyone was super helpful and friendly, process was super fast and I highly recommend them!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.