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(472 reviews)

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Friendly Ford is the best

I bought a new Explorer Timberline, Brandon Warne was great to deal with, as well as the whole Friendly team. Brandon made the process so easy and went over the whole vehicle with me to show me how all the bells and whistles worked. There’s definitely no place like Friendly Ford, 10/10 every time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the amazing five-star rating! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care!

Wanted a nice used car and Chris has been Great !

Chris Metcalf was very helpful went out of his way to throughly make sure I was happy. Thanks Chris He is the only dealer we deal with because he is that way!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rosina, We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

JT, Phelps ny

Salesman was very knowledgeable and friendly. He helped set up the remote start on my phone along with linking my phone up in the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your great review, JT We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!

Our family has purchased several cars here- great service

Our family has purchased several cars here- great service and attention to detail. Joe and Phil were professional and made it easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

Joe is a great salesperson honest and upfront

Joe is the best he puts up with my picking on him! He was honest and forthright with his info. I would recommend him to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Joe at Friendly Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!

Ryan did a great job of greeting me at the door

The best service ever greeted right at the door quick and efficient service a great overall experience and found what I needed right away I.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your outstanding review! We're glad to hear that our team was quick and efficient! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

Got a truck from this dealership a couple weeks ago.

Got a truck from this dealership a couple weeks ago. There's nothing negative I can say about this place. Everything is great from sales to service. My sales consultant was great! Daniel Roman did a great job finding the right truck and explaining all the new features.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

Our family has purchased numerous vehicles here.

Our family has purchased numerous vehicles here. Joe L was the best! Everyone was honest and direct. We will be back again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for this amazing review! We really appreciate your business.

This dealer has been the best we have ever dealt with.

This dealer has been the best we have ever dealt with. Our sales person Mark Yeattes was super informational and very helpful with all our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for the 5 star rating!

I just got my first Bronco from Friendly Ford last...

I just got my first Bronco from Friendly Ford last Christmas. The best experience, great trade value and easy process to order and get it. Ordering a 22 already. Love my base model but black diamond with a hard top is my goal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.