Three Rivers Chrysler Jeep Dodge RAM LLC

Repair was made; great service; Jim & Mike are great to work with; I’ll be returning.

Analysis of bad transmission on 2015 Jeep grand Cherokee seemed very quick and only solution was to replace for 7K parts and 5K labor. Seems absurd and should have warranty at 69K miles. Disappointed overall and will sell Jeep and bought a Genesis with 10 yr warranty

Everyone was friendly. Chandler was helpful and answered all my questions. I never felt like I was being pressured to buy. I felt very comfortable and am very happy with my purchase. I will definitely recommend Chandler to a friend looking to buy a car. If i happen to need a second car, I will definitely go back to Chandler for assistance.

Service staff are the best. Very friendly, professional and knowledgeable. Took my vehicle in on time for my appt and got me out in quick as usual. Been using three rivers for purchasing and service for 25 years now. Customer for life.

Very happy with this dealership. We have been customers for many years. Thanks to Michael Labishack.

I am writing to formally express my frustration and disappointment regarding the lack of follow-through on your dealership’s part, which has now resulted in a denied GAP insurance claim and an unresolved loan balance. I purchased my vehicle from Three Rivers Chrysler Jeep Dodge Ram in June or July of 2024. At the time, I was extremely happy with the service — especially from my sales representative, Denny — and the deal I received. Unfortunately, my car was totaled in a crash in November 2024 when it was struck by a bus. My insurance processed the payout in December 2024, but there is still a remaining balance on my auto loan with Huntington Bank that should have been covered by GAP insurance. The GAP insurance provider has denied paying out the rest of the balance because they never received proof that my maintenance plan was canceled — something your dealership was responsible for providing. I was also told I would receive a refund for the maintenance plan, yet I have never received that refund, nor any documentation or confirmation to submit with my GAP claim. I have been contacting your team repeatedly via phone and email for months, and have received no clear answers, no follow-through, and no resolution. At this point, I am facing financial hardship and unnecessary stress because of the dealership’s lack of responsiveness and failure to act on something that should have been handled months ago.

Sahar was very personable and friendly. She made me feel very comfortable and listened well.

The delivery of my vehicle from the factory was almost a month and a half late, but this dealer kept me informed every step of the way.

The salesman was great but the finance woman set me up with cal auto the worst lease place for what reason I don’t know when I have a 800 credit score and I have been leasing and buying from this dealership for 10 years I’ll never deal with jeep again!

Great service, always taking care of whatever needs done. Professional mechanics. Friendly service desk, always helping you with work that needs done.