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Rohrich Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,368 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,368 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Consistent Good Customer Service

The consistency in the good customer service. Attentiveness, patience and the willingness to help. I have come in contact with several employees of different intenties of Rohrich. And every last person has been helpful and patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Efficient service

Brian, service advisor, was excellent and efficient. He explained what services were performed and took time to discuss my brakes that we concerning me. He even had my vehicle washed without me having to ask.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Top notch customer service

Customer service is top notch. Actually listening to the customer's wants/needs and working that vehicle into their price range. Added Rohrich advantage, very nice to have "lifetime engine and free oil changes" for the life of the vehicle will save loads of money in the long run

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Rohrich Toyota service is great

Everything from the helpful and friendly customer service to the speed with which my car was finished. I also trust Rohrich Toyota. The car I brought in was recently given to me, and 20 years old. Another place could have given me a laundry list of problems to fix and I wouldn't have known better, but not Rohrich. I truly appreciate that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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GREAT PEOPLE

PLEASANT AND QUICK GOOD SERVICE PEOPLE. EASY TO DEAL WITH, CONCERNED AND THEY EXPLAINED EVERY THING NOT A CHOIR TO COME BACK AGAIN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service 12-28-16

I came in for service. Loved the cafe area- quiet, comfortable and great for getting work done. I look forward to coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I made the appointment for a state inspection at the last minute, and they managed to get me scheduled and completed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and friendly sales staff

Sales rep. Kim Dean's handling of the transaction with no pressure to buy. Also her follow up after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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service

giving me the cost of a service before it is done and the explaination of what has to be done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly people....

Friendly and quick service Very accommodating Nice waiting area and WiFi room Have gotten to know our salesperson so enjoy visiting with him if he's not busy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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