Reviews
Write a reviewConsistent Good Customer Service
The consistency in the good customer service. Attentiveness, patience and the willingness to help. I have come in contact with several employees of different intenties of Rohrich. And every last person has been helpful and patient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Efficient service
Brian, service advisor, was excellent and efficient. He explained what services were performed and took time to discuss my brakes that we concerning me. He even had my vehicle washed without me having to ask.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Top notch customer service
Customer service is top notch. Actually listening to the customer's wants/needs and working that vehicle into their price range. Added Rohrich advantage, very nice to have "lifetime engine and free oil changes" for the life of the vehicle will save loads of money in the long run
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rohrich Toyota service is great
Everything from the helpful and friendly customer service to the speed with which my car was finished. I also trust Rohrich Toyota. The car I brought in was recently given to me, and 20 years old. Another place could have given me a laundry list of problems to fix and I wouldn't have known better, but not Rohrich. I truly appreciate that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
GREAT PEOPLE
PLEASANT AND QUICK GOOD SERVICE PEOPLE. EASY TO DEAL WITH, CONCERNED AND THEY EXPLAINED EVERY THING NOT A CHOIR TO COME BACK AGAIN
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service 12-28-16
I came in for service. Loved the cafe area- quiet, comfortable and great for getting work done. I look forward to coming back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I made the appointment for a state inspection at the last minute, and they managed to get me scheduled and completed
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and friendly sales staff
Sales rep. Kim Dean's handling of the transaction with no pressure to buy. Also her follow up after the sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
service
giving me the cost of a service before it is done and the explaination of what has to be done
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly people....
Friendly and quick service Very accommodating Nice waiting area and WiFi room Have gotten to know our salesperson so enjoy visiting with him if he's not busy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase