Reviews
Great service & parts personnel!
I spoke with Jarr in the parts department about new hubcaps, and he was very helpful! The service advisor I worked with was Joshua, and he thoroughly explained what service I needed! When I arrived 30 minutes early, driving in from Parker, Miranda greeted me and was very pleasant!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Debbie- Thank you for taking the time to leave your review! All of our team members strive to provide a the best customer experience they can. We look forward to welcoming you back in the future. Best, Clint Stapp General Manager clintstapp@interstatetoyota.com
Excellent service
Great service all around. I would definately recommend Stapp Toyota. Friendly service. Efficient service. Just hope they can get more cars in for people to buy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Karen- Thank you for your recommendation! We appreciate the feedback back from our customers. We look forward to welcoming you back to the dealership in the future. Best, Clint Stapp General Manager clintstapp@interstatetoyota.com
Great service
Stapp service is top quality. Our Scion has 157,000 miles and counting. Their community donations are also in line with our values. Way to go Stapp.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shirley- Thank you for taking the time to leave your review, we truly appreciate your feedback. Since 1974 Stapp has been passionate about supporting the community that supports us. We look forward to welcoming you back to the dealership in the future. Best, Clint Stapp General Manager clintstapp@interstatetoyota.com
A great place to do business!
As always, the service I received was great! The staff is very kind, friendly, and professional. The only negative I had was that I had to wait for more than a month for my appointment when I called to make it.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kim- Thank you for taking the time to leave your review. We strive to provide as many service appointments as possible and apologize for the delay in getting your vehicle in. We look forward to welcoming you back the next time your vehicle needs service. Best, Clint Stapp General Manager clintstapp@interstatetoyota.com
Worth the Wait
Too long to get the car in for service!!! Always good service and great people working in the shop and in the Toyota car room.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gary- Thank you for taking the time to leave your review. We strive to provide as many service appointments as possible and apologize for the delay in getting your vehicle in. We strive to provide our customers with exceptional service each time they come in. We look forward to welcoming you back the next time your vehicle needs service. Best, Clint Stapp General Manager clintstapp@interstatetoyota.com
Trust
Always efficient, always on time, and always honest delivered with a smile! Year after year an organization that you can depend on. Thank you, RKP
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
RKP- Thank you for taking the time to leave your review. We appreciate our customers who continue to put their trust in us to provide exceptional service. We look forward to serving you for many years to come. Best, Clint Stapp General Manager clintstapp@interstatetoyota.com
Efficient and Friendly
Dealership was great. It takes a while to get on the schedule but once you arrive they are very efficient at what they do and they explain any findings clearly so you know your next steps.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Aurelia- Thank you for taking the time to leave your review. We strive to provide as many service appointments as possible and I apologize for the delay to get your vehicle in. We look forward to welcoming you back to the dealership the next time your vehicle needs service. Best, Clint Stapp General Manager clintstapp@interstatetoyota.com
Exemplary professionalism
Was in to buy out my leased 2018 Tacoma. Michaell handled the process efficiently and professionally and personally from start to finish. I will not hesitate to return to buy another vehicle from Stapp Toyota, and return for service anytime. Exemplary dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Marc- Thank you for taking the time to leave your review. Michaell prides himself in making a lease buy as easy as possible for his customers. We look forward to welcoming you back when your Tacoma needs service. If you have any additional questions, please feel free to contact us. Best, Clint Stapp General Manager clintstapp@interstatetoyota.com
Best Toyota dealer around!
I’ve had a great experience from buying my truck to service appointments- everything is always timely and everyone is helping and happy to answer any questions. Great team of people!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
C Salt- Thank you for taking the time to leave your feedback. I'm happy to hear that we are able to meet your expectations each time you visit. We appreciate the opportunity to earn your business and look forward to serving you the next time you visit us. Best, Clint Stapp General Manager clintstapp@interstatetoyota
Great experience
Had a great experience. The person that helped me went out of their way to make sure my car was fixed and all my concerns were addressed. Would highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brian- Thank you for your recommendation! We strive to ensure we are able to address our customer's concerns about their vehicle the first time they bring it in. If you have any additional questions, please feel free to contact us. Best, Clint Stapp General Manager clintstapp@interstatetoyota.com