Reviews
Stapp Interstate Toyota is a family owned dealership.
Stapp Interstate Toyota is a family owned dealership. That may be why my salesperson, Grant Moreno, took so much time with me and made sure I got the car and deal I wanted. He was very patient and answered the thousands of questions I had. Unlike other dealerships where they are just trying to sell you something and you don't know if you can trust them, I didn't feel any pressure at Stapp. Grant didn't play any games. He was honest and straightforward. Thank you Grant!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Grace- Thank you for taking the time to leave us a review. Grant strives to ensure that all his customer's questions are answered before they decide to make a purchase from us. Grant is a valuable member of our sales team who wants to make sure his customers have a positive purchase experience. If you have any questions or if we can be of any assistance, please feel free to contact us.
Horrible service department.
Horrible service department. I’ve been sitting here for 2 hours waiting for an oil change while I watch all the people that came in here after me leave. I would not recommend getting service here
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
MCG- We are sorry to hear that your service appointment did not meet your expectations. We are attempting are reviewing our process; however we are having difficulties determining who your service advisor is. We do not have a service advisor by the name of Robert Hernandez.
His name was Luis Fuentes.
I have worked with Whitney several times and she is
I have worked with Whitney several times and she is amazing! Always friendly and very kind and will do whatever it takes to get you what you want. She responds in a timely manner. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
cjrblessed- Thank you for taking the time to leave your review. Whitney strives to earn her customers' business each time they are in the market for a vehicle. We appreciate your business and look forward to serving you in the future.
Whitney was very easy to work with and made my purchase
Whitney was very easy to work with and made my purchase very smooth with zero surprises.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Deepdish- Thank you for your review! We appreciate your business and feedback.
Whitney is an amazing individual to work with.
Whitney is an amazing individual to work with. She listens to you and is willing to work to get you the best deal she can. Will always use her going forward for any Toyota we buy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Julio- Thank you for your review. Whitney strives to go above and beyond for all her customers. She would be honored to continue to serve you the next time you are in the market for another Toyota. If you have any questions, or if we can be of any additional assistance please do not hesitate to contact us.
The facts of the matter stand on their own merits, as
The facts of the matter stand on their own merits, as they should. I have purchased 7 vehicles encompassing a used Sienna, 3 new Tacomas, and a new 4Runner with Whitney Wolfe as my mentor and guide. Trustworthiness in a contractual business arrangement is of the utmost importance, and I know I can always count on Whitney to perform. I consider it my good fortune to have met Whitney, and to have placed my confidance in her, and at the highly reputable Toyota dealership where she is employed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David- We want to take a moment to thank you for your continued support of our business. We strive to earn relationships that last generations. Whitney strives to ensure that her customers are supported throughout the vehicle ownership process. We look forward to continuing to serve you and your family. If we can be of any further assistance, please feel free to contact us.
Leslie was knowledgeable and forthcoming in our
Leslie was knowledgeable and forthcoming in our experience. A pleasure to have met her. An asset to the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
v2clmbout- Thank you for taking the time to leave your review. We appreciate your business and feedback. If you have any questions, please feel free to contact us.
Cory was knowledgeable, responsive to all my questions
Cory was knowledgeable, responsive to all my questions asked (and I had alot to ask), and very pleasant and respectful to work with. With Cory as the face of Stapp Interstate Toyota you must be delighted to have him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
laubmarci- Thank you for taking the time to leave your feedback. Cory strives to ensure that he answers his customers questions to the best of his ability. We appreciate your business and look forward to welcoming you back in the future.
Whitney is awesome she got the Tacoma Pro I had wanted
Whitney is awesome she got the Tacoma Pro I had wanted with no problems the Tacoma is coming up on its 5 year anniversary in October. Thank you again and I will be buying the rest of my Toyotas from her!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
TacomaCub74- Thank you for your review. We are happy to hear that you are still enjoying your Tacoma TRD Pro! Whitney strives to provide the best service to her customers. We look forward to welcoming you back in the future!
Our experience was enjoyable.
Our experience was enjoyable. Sandra was great. We love our new Highlander LE. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
LAURJO411- Thank you for taking the time to leave your review! We hope that you are enjoying your new Highlander! Sandra is a valuable member of our sales team that strives to go above and beyond to all her customers. We look forward to welcoming you back in the future!