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Haddad Subaru

(593 reviews)
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(593 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haddad Subaru from DealerRater.

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Great experience!

We worked with Seth and David, and found the whole experience easy and pleasant. Fair price on a great car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

That's great to hear Stephanie! We're glad that Seth and David could help you find a great car for a great price! Please don't hesitate to call or visit again if you need anything in the future!

Awesome service!!

I walked into Haddad not sure what kind of vehicle I wanted; I was very quickly helped by Anthony Booth. He was extremely pleasant and helpful. He asked me a few questions about what I wanted and quickly found the car for me. He was very patient and answered any questions I had. With his help I was confident and excited to purchase my car. I never felt pressured working with Anthony. I fully recommend this dealership. Awesome staff who will gladly help with anything you need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your review! It's good to hear that you enjoyed your visit and that Anthony was there to help answer your questions and find the car you wanted. We hope you enjoy your new car and please let us know if you need anything else in the future!

Good experience working with David at Haddad subar

Purchased a Subaru Outback from haddad Subaru in Pittsfield ma. Good experience salesman David was professional and the experience was very good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Alan, thank you so much for the wonderful review! We are glad that David took such good care of you and we hope you still love your new Outback!

New Car

100% Happy with service and attention to detail, Danielle Delaney

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're always happy to know that we've achieved our goal of 100% customer satisfaction! Thank you for letting us know, and we look forward to your next visit!

Jim was an amazing help!!

Jim was very through and very quick with everything I was asking for. Before I actually got my car, I was looking somewhere else, and the took well over a week to ever give me answer. Jim helped me quickly, and got everything going and I drive out in my RAV4 in two days!! Thank you for such good business!! Would 100% go back to Jim at Subaru!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Chelsy, thanks for choosing us at Haddad Subaru for your vehicle purchase. We are glad to have gotten you into a great vehicle in a timely manner when other dealers took weeks! We hope that you enjoy the car and will stop back in to see us again in the future!

Program Analysta-U.S. Navy

The service Jimmy DeAngelis provided was Excellent. He is very knowledgeable and courteous. Answered all the questions I had and afforded me the time to decide if I wanted to purchase the vehicle or not.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback and kind words! We're happy to hear that you enjoyed your time at our dealership, that's our main goal! Please let us know if you ever need anything.

Love my Impreza!

RJ and everyone at Haddad Subaru made the process of buying my car fast and easy; I would definitely reccomend them to anyone. I am happy to say I love my 2014 Impreza, a huge step up from my 2000 Camry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We were so happy that we were able to get you into a 2014 Impreza and upgrade you from the Camry, Kayla! We thank you for your business and we are happy to hear that you enjoyed working with RJ. Let us know if there is ever anything more that we can do for you and stop back in for your vehicle's routine maintenance!

Haddad Subaru

RJ from Haddad helped me pick a perfect Subaru Legacy for my first car. He knew my expectations were high and my price range was small but he managed to work through my stress and pickiness to find me a car I would be proud of owning. I love my Subaru and will buy from Haddad again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Madi, thank you for the review! We are so glad that we were able to get you into a used vehicle that you would be proud of owning and are also glad that RJ was able to help you out. Let us know how we can best serve you in the future and we look forward to seeing you in our service lane!

David provided real-time help within the same day!

Emailed David the day before purchase because I was coming from out of state. He was personable from the first time we spoke on the phone, and up until we finalized the purchase in person the next day. He provided images and real-time videos of the car, including videos of the engine revving and the car on the lift to check the exhaust system. David did everything possible to ensure that my experience was time efficient and I received the best deal in terms of financing and warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate you choosing us and coming from out of state for your purchase. We are glad that David was able to provide you with all the information that you needed and that you had a great experience. Let us know if there is ever anything more that we can do for you and enjoy the new vehicle!

Honda

Danielle Delaney was very helpful and friendly she was third salesperson that I came in contact with but she was the only one that went out of her way to help me find a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for sharing your car buying experience with us, Cheryl! It's great to hear that Danielle was such a big help. We hope you'll keep us in mind for any future car needs!