[{"id":527539,"firstName":"Max","lastName":"Talbert","titleText":"Subaru Express Service Advisor","emailTxt":"placeholder14@sojax.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":18,"combinedEmpReviewCnt":63,"imageUrl":"https://cdn-user.dealerrater.com/images/698433b3d3f9.jpg","drDealerId":29629,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":432112,"personPtyId":38567695,"firstName":"AJ","lastName":"Miller","titleText":"Finance Manager","emailTxt":"AJ@sojax.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":12,"combinedEmpReviewCnt":230,"imageUrl":"https://cdn-user.dealerrater.com/images/0f7f156f484a.jpg","drDealerId":29629,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":473245,"firstName":"Jennifer","lastName":"Becker","titleText":"Service Advisor","emailTxt":"jbecker@sojax.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":12,"combinedEmpReviewCnt":45,"imageUrl":"https://cdn-user.dealerrater.com/images/cf2fcadbfe9f.jpg","drDealerId":29629,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":179697,"firstName":"Service","lastName":"Department","titleText":"Service Department","shortBioText":"","emailTxt":"placeholder15@subaruofjacksonville.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":13,"combinedEmpReviewCnt":101,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/01ff8fbd-bbb1-423c-a21b-dce5b6dd06c1.jpg","drDealerId":29629,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":407870,"firstName":"Steven","lastName":"Wall","titleText":"Service Advisor","emailTxt":"swall@sojax.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":89,"imageUrl":"https://cdn-user.dealerrater.com/images/9d694e7c6bc5.jpg","drDealerId":29629,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":179700,"personPtyId":53405745,"firstName":"Kevin","lastName":"McCarthy","titleText":"Service Advisor","emailTxt":"kmccarthy@sojax.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":69,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/98590124-3257-47e6-a86d-ccdeafdde199.jpg","drDealerId":29629,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":179684,"personPtyId":38557048,"firstName":"Jerry","lastName":"Johnson","titleText":"Certified Subaru Sales Consultant","shortBioText":"Jerry has over 20 years of experience with Subaru, with 18 of those years spent at Subaru of Jacksonville. 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Prior to joining the Subaru of Jacksonville team, David was a member of the United States Navy. David has a Bachelor's Degree in Computer Science from UNF, and also assists with Subaru of Jacksonville's IT needs. David is happily married with 6 children. 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One visit will show you how our commitment to provide the absolute highest level customer service has earned Subaru of Jacksonville numerous awards, including numerous, highly coveted reader's choice awards and the president's stellar performer award. Not being a traditional new car dealership owner, Phil is likable, friendly and down to earth; he makes it a genuine pleasure to be part of the Subaru of Jacksonville team. Stop by Subaru of Jacksonville to experience our 5 star service that Phil insists upon and his staff delivers to each and every customer that is kind enough to extend us consideration in their buying opportunity or visit us for their service or parts needs.","emailTxt":"sojceo@bellsouth.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":61,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/23076c22-cfaa-4021-96ed-8e62df319fce.jpg","drDealerId":29629,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":274606,"personPtyId":38565020,"firstName":"Ryan","lastName":"Munro","titleText":"Certified Subaru Sales Consultant","emailTxt":"rmunro@sojax.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":84,"imageUrl":"https://cdn-user.dealerrater.com/images/a133547ee3e3.jpg","drDealerId":29629,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":179673,"firstName":"Daniel","lastName":"Kane","titleText":"General Sales Manager","emailTxt":"placeholder1@subaruofjacksonville.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":77,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/04a342de-cfe7-4747-8ff5-3719c17b50fa.jpg","drDealerId":29629,"dealerEmpStartDtUtc":"1235865600","industryStartDtUtc":"859852800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":179681,"firstName":"Angela","lastName":"Sciabarasi","titleText":"Tag and Title Associate","shortBioText":"Angela is Subaru of Jacksonville's Tag and Title Associate and has been with the company for 2 year. Prior to coming aboard, Angela spent 6 years working in the car business and 6 years in the mortgage field. In her free time, Angela enjoys family and food, jet skiing, fishing, old car shows, travel, and shopping for shoes.","emailTxt":"asciabarasi@sojax.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/bb1a29fb-35b7-408e-a9c3-215460040cbb.jpg","drDealerId":29629,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":407873,"firstName":"John","lastName":"Luna","titleText":"Parts Specialist","emailTxt":"JLuna@sojax.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/366adc521e5c.jpg","drDealerId":29629,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":447476,"personPtyId":38583923,"firstName":"Savannah","lastName":"O'Connor","titleText":"Customer Care Representative","emailTxt":"soconnor@sojax.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/2fab9d1ae7bf.jpg","drDealerId":29629,"dealerEmpStartDtUtc":"1477958400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":379730,"personPtyId":38564231,"firstName":"Ken","lastName":"Chancey","titleText":"Used Car Manager","emailTxt":"kchancey@sojax.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/e546b5ca4174.jpg","drDealerId":29629,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":552742,"firstName":"Erin","lastName":"Jacobs","titleText":"Customer Care Representative","emailTxt":"EJacobs@sojax.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/1c3f0dbec178.jpg","drDealerId":29629,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":179702,"firstName":"Shaun D.","lastName":"Parks","titleText":"Parts Manager","shortBioText":"Shaun joins the Subaru of Jacksonville team from the U.S. Navy, where he had 21 years experience in inventory management and one year as a District Fixed Operations Manager for Subaru of America. Shaun has been the Parts Manager since early 2010. When Shaun isn't leading the Fixed Operations teams of Subaru of Jacksonville, he enjoys SCCA events, golf, and computers. Shaun is happily married with two children.","emailTxt":"sparks@sojax.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/e668b991-7fd4-45f2-aa20-05d3f08b8f4c.jpg","drDealerId":29629,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":564714,"firstName":"Wyatt","lastName":"Cotton","titleText":"Subaru Express Service Advisor","emailTxt":"wcotton@sojax.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/5c29ed7252ad.jpg","drDealerId":29629,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":179674,"firstName":"Office","lastName":"Staff","titleText":"Office Staff","shortBioText":"","emailTxt":"placeholder2@subaruofjacksonville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/08db39c3-143b-453e-a092-39dcb3c69013.jpg","drDealerId":29629,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":179703,"firstName":"Sebastian","lastName":"Thomas","titleText":"Parts Specialist","emailTxt":"SThomas@sojax.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/b598bcd3-73cd-4d2b-9395-058886456728.jpg","drDealerId":29629,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":407872,"firstName":"Chris","lastName":"Schaer","titleText":"Parts Specialist","emailTxt":"CSchaer@sojax.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/7fdbdf4a0e99.jpg","drDealerId":29629,"certifiedEmployee":false,"deptDscrp":"Parts"}]

Subaru of Jacksonville

Rectangle 48
Sales 12:00 PM - 5:00 PM
Service Closed

Subaru of Jacksonville Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2008

Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. With models like the Imprez

...

a, WRX, Legacy, Outback and Forester, we have something for every taste and need. Come visit us at 10800 Atlantic Blvd to see our vehicles and take one for a test drive. If you're looking for a used car in Jacksonville, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. We are not just your Jacksonville Subaru dealership, we also provide a full line of services dedicated to our Florida customers. Come in and say hi, we look forward to meeting you!

"DRIVE a Subaru....you'll BUY a Subaru!"

Service

Wheel Balance

$59.95 and up*

Oil, Filter Change

$32.95 and up*

Fuel Injector Service

$119.95

Heating, Cooling Diagnosis

$null and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1884 lifetime reviews. Includes reviews of Subaru of Jacksonville from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 4, 2018

    Love love love my Subaru and the terrific service every time!! Clean comfortable waiting area and nearly spotless service department! I did not know what... I was missing at other dealerships.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Josh Sereda

    Service Advisor

    (5.0) 37 reviews

  • 5.0 out of 5
    December 4, 2018

    Each visit to Subaru of Jacksonville is a pleasant and satisfying experience. That was the experience with the purchase of my new Forester Touring. Subaru... has done an amazing job with the 2019 version of the Forester.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Juan Hernandez

    Certified Subaru Sales Consultant

    (5.0) 173 reviews

    Sabino Martinez

    Certified Subaru Sales Consultant

    (5.0) 152 reviews

    Bruce Holmes

    Certified Subaru Sales Consultant

    (5.0) 116 reviews

    Daniel Kane

    General Sales Manager

    (5.0) 47 reviews

    Josh Strickland

    Certified Subaru Sales Consultant

    (5.0) 170 reviews

  • August 29, 2017

    My wife and I visited this dealership after contacting dealerships in OP, Gainesville, Daytona Beach. I continued talking with them by phone while negotiating... with the Jacksonville dealership...None could match their offer and choices. ...We closed on a new 2017 Outback Limited and drove it home that night.. They were pleasant, accommodating and professional. We were treated with dignity and respect..

    Not Applicable
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    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind review, Andy & Julie! So glad you were happy with your experience here at Subaru of Jacksonville, and Welcome to the SOJAX Fam...ily!

  • 5.0 out of 5
    December 4, 2018

    One of the main reasons I hesitated so long to purchase a new vehicle, was because I typically hate the entire process. Jerry was a wealth of knowledge... as he walked me through the lot. He knew everything dealing with the engine, functionality and new technology of the vehicle. He was patient and wasn't at all pushy. The rest of the staff was also very efficient and courteous (Savannah particularly stood out as a friendly and helpful rep, and Mike made the dreaded financial part of buying a car as enjoyable as possible). Its good to see a business that is so proud of its military veterans as well. You can tell the owner(s) are very pro-military veterans as soon as you walk into this dealership. This is my first Subaru, and I've been driving for 30 years. I am very pleased with this vehicle so far! Forester is the way to go!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jerry Johnson

    Certified Subaru Sales Consultant

    (5.0) 285 reviews

    Mike McCormack

    Finance Manager

    (5.0) 141 reviews

    Savannah O'Connor

    Customer Care Representative

    (4.9) 17 reviews

  • 5.0 out of 5
    December 3, 2018

    Great deal and who employees are real nice people and an interpreter who is Savanah help us And Daniel real make good job with company deal! He is great... and work harder get make deal. He is good guy!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Juan Hernandez

    Certified Subaru Sales Consultant

    (5.0) 173 reviews

    Daniel Kane

    General Sales Manager

    (5.0) 47 reviews

    Savannah O'Connor

    Customer Care Representative

    (4.9) 17 reviews

  • 5.0 out of 5
    December 3, 2018

    This visit was for the first oil change for my outback. Everyone in service was friendly and helpful. The wait area is welcoming and comfortable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Max Talbert

    Subaru Express Service Advisor

    (5.0) 63 reviews

    Steven Wall

    Service Advisor

    (5.0) 89 reviews

    Juan Hernandez

    Certified Subaru Sales Consultant

    (5.0) 173 reviews

  • 5.0 out of 5
    November 30, 2018

    My husband and I recently purchased a vehicle at Subaru and had a great experience with Nando. He was patient with us, offered great advice and professional.... We will buy there again! Thank you Nando!

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nando DiPasquale

    Certified Subaru Sales Consultant

    (5.0) 88 reviews

  • 5.0 out of 5
    November 29, 2018

    I got more for my trade in than I expected. I used the extra to purchase Maintenance and Service agreements. I love my new vehicle and would recommend... Jerry and Subaru of Jacksonville to anyone on Earth.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jerry Johnson

    Certified Subaru Sales Consultant

    (5.0) 285 reviews

  • 5.0 out of 5
    November 29, 2018

    We loved our 2018 subaru crosstrek. I've been researching about this car for days since I wanted my wife to have a safe car that can also do light off-roading... with my fj cruiser ,and I'm really impressed on the safety features equipped in the car. We appreciate the help of Mr. Nando DiPasquale through the process of obtaining our vehicle. We didn't feel rushed, and we felt that we made the right choice. Thanks so much guys!

    5.0 out of 5
    Customer Service
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nando DiPasquale

    Certified Subaru Sales Consultant

    (5.0) 88 reviews

  • 5.0 out of 5
    November 29, 2018

    On my lunch break, I stopped at a gas station on Atlantic to put air in my tires. The machine was out of order, but the gas station failed to put up a... sign indicating this. The machine actually took air OUT of my tires leaving me with 16 and 25 on tires that are supposed to be filled to 36. I thought I was going to faint I was so upset. I saw the Subaru dealership across the street and drove there carefully praying they could help me. I drive a Jeep and I am not a customer of theirs-they had no reason to assist me. When I pulled up and explained my situation, Jennifer M. was so kind and sweet and said that yes, they could absolutely help me. She directed me to the guest area and within 10 minutes, I had my Jeep back and my tires perfectly filled. I am so grateful and impressed with their customer service. Far better than the desultory customer service I receive at the Jeep Dodge dealership that I purchased my vehicle from. Jennifer was my savior today and I appreciate the kind and professional attitude that was given to me.

    5.0 out of 5
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    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Max Talbert

    Subaru Express Service Advisor

    (5.0) 63 reviews

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