Subaru of Jacksonville

I went into this dealership intending only to test drive a Crosstrek, and get a ballpark cost on a lease. Mark worked with me through the process of gathering... all of the information necessary to answer my question, even though I made it clear that I was not prepared to walk away with a car that day. With no haggle whatsoever, he gave me a payment I couldn't pass up with no more money down than I walked in intending to give him. From there, the only pain was the amount of time it takes to complete the paperwork, and the number of times I had to sign my name. Every single person I dealt with was a complete pleasure. I look forward to shopping with this dealer again at the end of my lease.

No appointment, just an oil change. Got there early and was all done in time to get to work on time! Great job!, Wish I had time to take them up on giving... it a wash too. Next time. Everyone was great.

My wife and I visited this dealership after contacting dealerships in OP, Gainesville, Daytona Beach. I continued talking with them by phone while negotiating... with the Jacksonville dealership...None could match their offer and choices. ...We closed on a new 2017 Outback Limited and drove it home that night.. They were pleasant, accommodating and professional. We were treated with dignity and respect..

This is a very laid back dealership and so incredibly organized that the entire experience is painless. Usually, I would rather have teeth pulled than... have to buy a new car but not this time. I will never buy another car anywhere else.

Extraordinary service for just a normal check-up. Immediate attention on arrival for the itemized check items as well as several "over-and-above" items... that I wanted them to look at. I came ready for a long haul and they were done in less than an hour. Fantastic!

I had in mind what I wanted when I walked in to the dealer. Ryan was just great and I got exactly what I wanted. He and AJ made it so easy for me. I... did not expect to walk out with a new car that day, but within a couple hours I was out the door in my new Forester, including the color I wanted. We have had Subaru's off an on for years, but this one is the first one that was brand new. It was more than I planned on spending but it is worth every penny and I plan to have this vehicle for a long time.

easy to do and loaner car provided, all was done with efficiency, the waiting area is excellent. the service personel are friendly and have had all of... my service done there since there are warranties.

Was having an issue with the Bluetooth while using hands-free calling, not being able to hear the phone ringing or the other party when they answered.... They could hear me but I could not hear them. Kevin took the time just before the end of the day to cheerfully take a look at the issue. Within 10 minutes he had the issue resolved and I was on my way. Thank you Kevin and the rest of the Service Team for always being there and giving awesome customer service.

The sale person was great. Very helpful in choosing the correct vehicle for us. So far I love the Forester Premium. It will be a great replacement for... our totaled 2015 Forester Premium. Thanks for your great hospitality!

I had the airbag recall and had been putting off the fix because I couldn???t find time. I called the dealership by my work and they set me up with a... beautiful rental and got the fix done im a couple hours. It was so easy, I should have taken care of it much sooner.