Reviews
Write a reviewBest Car Dealership in Connecticut
First of all, BUY YOUR NEXT CAR HERE, Period! I would go as far as to say this is the best car dealership in New England! My family and I were on a trip and our Suburban had a major electrical problem that made it unsafe to drive so we were stranded in Connecticut. I have 5 children and our family trip had just turned into what appeared to be a nightmare. I looked for a mechanic first and I couldn’t find anyone that could repair the vehicle in a timely manner. We were all stuck at a hotel with 5 children who were dreaming of a fun vacation. I decided to try to salvage some of the trip and I got my wife and children to a local beach with food for the day for a picnic. I began my search for what to do, I looked up local car dealerships and thought by God’s grace maybe I can find a new vehicle? When I looked up Wilson and Maturo I was surprised by the amazing reviews they had, I thought to myself there must be some incentive for people to write reviews that were so positive. After searching around, I couldn’t find anywhere that didn’t have awful reviews, 2 stars at best. So, I decided to head over and see if by some miracle they could help me. I limped my suburban over on back roads because none of my signal lights were working. As soon as I got there I was welcomed and offered a cold drink because it was such a hot day. Immediately they started on a plan to get me back on the road. Anyone that knows about suburbans know they are NOT cheap. That said I got there late morning and they had a suburban there that was in AMAZING shape, they had detailed it and I couldn’t believe how great the shape was for being used. Not only did they give me an amazing price on the vehicle they didn’t try to add any additional costs at all. I always dread used cars sales because I know I’m going to be nickel and dimed. NOT THE CASE AT ALL! Phil and Isabel were amazing they went above and beyond to help me. They even took in my suburban as a trade and gave me a GREAT value for it. I worked with a local bank to get the money however, they couldn’t have it done until after the dealership would have closed. Not only did they stay open for me they allowed me to stay the afternoon while waiting on the bank and I was welcomed into their breakroom. Phil and Isabel sat with me for hours and Phil made me two espressos (which were amazing) they even offered to pick me up food. We were able to get everything completed that afternoon. I left with a beautiful suburban that was in GREAT shape. I was then able to go pick up my wife and kids and go out for a nice dinner. All thanks to Phil and Isabel we were safely back on the road and had a wonderful family trip. A+++++++ rating. If I could give 10 stars I would! Thank you, Phil and Isabel, for all that you did to help me and my family. I have already recommended family and friends to make the drive from NY to Connecticut for their next vehicle. God Bless!
Best Car Dealership in Connecticut
First of all, BUY YOUR NEXT CAR HERE, Period! I would go as far as to say this is the best car dealership in New England! My family and I were on a trip and our Suburban had a major electrical problem that made it unsafe to drive so we were stranded in Connecticut. I have 5 children and our family trip had just turned into what appeared to be a nightmare. I looked for a mechanic first and I couldn’t find anyone that could repair the vehicle in a timely manner. We were all stuck at a hotel with 5 children who were dreaming of a fun vacation. I decided to try to salvage some of the trip and I got my wife and children to a local beach with food for the day for a picnic. I began my search for what to do, I looked up local car dealerships and thought by God’s grace maybe I can find a new vehicle? When I looked up Wilson and Maturo I was surprised by the amazing reviews they had, I thought to myself there must be some incentive for people to write reviews that were so positive. After searching around, I couldn’t find anywhere that didn’t have awful reviews, 2 stars at best. So, I decided to head over and see if by some miracle they could help me. I limped my suburban over on back roads because none of my signal lights were working. As soon as I got there I was welcomed and offered a cold drink because it was such a hot day. Immediately they started on a plan to get me back on the road. Anyone that knows about suburbans know they are NOT cheap. That said I got there late morning and they had a suburban there that was in AMAZING shape, they had detailed it and I couldn’t believe how great the shape was for being used. Not only did they give me an amazing price on the vehicle they didn’t try to add any additional costs at all. I always dread used cars sales because I know I’m going to be nickel and dimed. NOT THE CASE AT ALL! Phil and Isabel were amazing they went above and beyond to help me. They even took in my suburban as a trade and gave me a GREAT value for it. I worked with a local bank to get the money however, they couldn’t have it done until after the dealership would have closed. Not only did they stay open for me they allowed me to stay the afternoon while waiting on the bank and I was welcomed into their breakroom. Phil and Isabel sat with me for hours and Phil made me two espressos (which were amazing) they even offered to pick me up food. We were able to get everything completed that afternoon. I left with a beautiful suburban that was in GREAT shape. I was then able to go pick up my wife and kids and go out for a nice dinner. All thanks to Phil and Isabel we were safely back on the road and had a wonderful family trip. A+++++++ rating. If I could give 10 stars I would! Thank you, Phil and Isabel, for all that you did to help me and my family. I have already recommended family and friends to make the drive from NY to Connecticut for their next vehicle. God Bless!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good experence
Bought car 3 years ago no problem service has been great Phil has always been there for help I have known Phil and Isabel for over 20 years and will buy another car from them
Good experence
Bought car 3 years ago no problem service has been great Phil has always been there for help I have known Phil and Isabel for over 20 years and will buy another car from them
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent experience
This family owned and operated car dealership is the best! I can’t even say enough about my car buying experience, from the minute I met Philip and his lovely wife Isabelle they made buying a car effortless, not only did I get a car but new friends along the way. I would recommend anyone in the market to go see them!
Excellent experience
This family owned and operated car dealership is the best! I can’t even say enough about my car buying experience, from the minute I met Philip and his lovely wife Isabelle they made buying a car effortless, not only did I get a car but new friends along the way. I would recommend anyone in the market to go see them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly Recommend for a Used Car
Awesome experience buying a car from Phil and Isabel. Car was serviced and detailed upon delivery. I felt confident that I was buying a reliable car for my son. Thank you!
Highly Recommend for a Used Car
Awesome experience buying a car from Phil and Isabel. Car was serviced and detailed upon delivery. I felt confident that I was buying a reliable car for my son. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to buy from
Bought my 2010 town and country from them in July. It was the best car buying experience ever! Very honest to the point and didn't get that creepy used car salesman vibe from them. ( I got that vibe literally everywhere else) from start to finish it was such an easy process. Great people and great cars. I love my minivan 💕
Great place to buy from
Bought my 2010 town and country from them in July. It was the best car buying experience ever! Very honest to the point and didn't get that creepy used car salesman vibe from them. ( I got that vibe literally everywhere else) from start to finish it was such an easy process. Great people and great cars. I love my minivan 💕
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2009 Volvo
Purchase a 2009 Volvo love my car Phil and his wife were great My husband had bought his truck here to and had no issue thank you 😊 for my beautiful 🚗
2009 Volvo
Purchase a 2009 Volvo love my car Phil and his wife were great My husband had bought his truck here to and had no issue thank you 😊 for my beautiful 🚗
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mary LaFleur
I bought a 2010 Nissan Rogue, everything went well until I needed $2000 in work! Drive shaft, sway bar link and possible cracked gas tank. All I did is bring it for an oil change! I called Phillip and he said he would fix it for a little less!!! In other words nothing! I am a 76 year old senior on a low fixed income. They new all these things were wrong how could they not!!!
Mary LaFleur
I bought a 2010 Nissan Rogue, everything went well until I needed $2000 in work! Drive shaft, sway bar link and possible cracked gas tank. All I did is bring it for an oil change! I called Phillip and he said he would fix it for a little less!!! In other words nothing! I am a 76 year old senior on a low fixed income. They new all these things were wrong how could they not!!!
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
used car purchase
Phil and Isabella made shopping for a car during the pandemic a breeze. They were helpful, honest and efficient. I would highly recommend them for purchasing a used car.
used car purchase
Phil and Isabella made shopping for a car during the pandemic a breeze. They were helpful, honest and efficient. I would highly recommend them for purchasing a used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent
I bought my car from them and the service and price where both amazing. I love my new car and I recommend this dealership. From the moment I walked in they made me feel very comfortable even letting me test drive the car a few times.
Excellent
I bought my car from them and the service and price where both amazing. I love my new car and I recommend this dealership. From the moment I walked in they made me feel very comfortable even letting me test drive the car a few times.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeep purchase
My experience was great! Phil and Isabella make you feel like family.... everyone does. They are very knowledgeable and want to make sure your pleased. After I bought my Jeep I noticed a clunky sound in the front end, they had me come back in and took care of everything. They wanted to make sure I was safe plus happy with my purchase. I’d send anyone from my family to them. Thanks so much for a great experience! Cassie
Jeep purchase
My experience was great! Phil and Isabella make you feel like family.... everyone does. They are very knowledgeable and want to make sure your pleased. After I bought my Jeep I noticed a clunky sound in the front end, they had me come back in and took care of everything. They wanted to make sure I was safe plus happy with my purchase. I’d send anyone from my family to them. Thanks so much for a great experience! Cassie
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase