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Girard Ford

(278 reviews)
Sales hours: 8:30am to 6:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:30pm 8:00am–5:00pm
Tuesday 8:30am–6:30pm 8:00am–5:00pm
Wednesday 8:30am–6:30pm 8:00am–5:00pm
Thursday 8:30am–6:30pm 8:00am–5:00pm
Friday 8:30am–5:00pm 8:00am–5:00pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (860) 237-3621 (860) 237-3621
Used (860) 237-3804 (860) 237-3804
Service (860) 934-7112 (860) 934-7112

Reviews

(278 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Girard Ford from DealerRater.

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Junior Gutierrez was awesome.

Junior Gutierrez was awesome. Thanks for making it easy and seamless. Perfect. Much appreciated. Dan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worst Ford Dealership in Connecticut

These people are the most incompetent people I ever tried to do business with. They did not want to Evan talk about buying and didn’t know anything other than what’s on there lot. I wanted to trade a corvette and pay cash for a 2024 Mustang. They wouldn’t Evan go to their computer. Complete losers. Stay away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Junior was extremely helpful.

Junior was extremely helpful. Couldn’t say a bad word about him or anyone there, Highly recommended them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your positive feedback and for recommending Junior and the team. We are so glad to hear that Junior was extremely helpful and that you had such a positive experience at our dealership. We hope you have a great day and see you again soon!

Junior did an excellent job getting me what I needed for

Junior did an excellent job getting me what I needed for a vehicle in such a short time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time out of your day to review us. We are extremely happy you had a great experience with us. We hope to see you again soon!

Excellent professional experience with the sales man

Excellent professional experience with the sales man Junior. Highly recommend him to anyone looking for a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time out of your day to review us. We are extremely happy you had a great experience with us. We hope to see you again soon!

Robert R the dealer made it nice easy and smooth to

Robert R the dealer made it nice easy and smooth to purchase a car for my Son. He was not pushy and helped out alot. Also Doug the manager is the best. No pressure got the job done quickly. And the finance guy was great also. Good job fellas. Great team I buy all my cars there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I used this dealer for my routine services an thought i

I used this dealer for my routine services an thought i could trust them with my 2017 Lincoln MKZ. My check engine light came on at 70,000 miles and I was told i needed new spark plugs. 500 dollars and one week later the engine light was back on. Now i am told I need a new engine. It is under warrenty so we say lets get it done. 3 days after getting my car back I am on my way to Baltimore to board a cruise for my 50th birthday when my car starts smoking immensely and the thermostat reads Hot. I had to pull over on the busy freeway with a 3 year old and 5 year old in the back seat. My coolant was leaking all over ground and I had to have my car towed to a ford dealer in Maryland. Turns out the coolant hose was not put on correctly from the engine replacement. 873.00 it cost to fix and Girard Ford would not pay me back on penny. I trusted this dealership and I thought customer service meant something to them. Everyone one makes mistakes we are all human but it is inhuman to know you are in the wrong and not try to make it right. This company did not even offer me an apology and the service manager refused to even speak to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

Sales Manager Manny and his Girard Ford team worked

Sales Manager Manny and his Girard Ford team worked together great. Like a well oiled machine. We are so happy with how the process was handled, with Luis's help, and drove out with a great great deal and big smiles. Happy Holidays

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought a 2015 Hyundai Tucson

Robert Rodriguez was great,very knowledgeable and didn't make me feel pressured.If buying a car I highly recommend Robert.Great place to buy a new or used car Bruce Scarpa

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My excellent choice on choosing a truck dealership

I bought a new F150 at Girard Ford and I was very pleased with the salesman Bob Sales,very helpful,no pressure and made to feel comfortable,thank you so much for a very good day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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