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Button CDJR

(865 reviews)
Visit Button CDJR
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 712-8049 (888) 712-8049
Used (888) 712-8050 (888) 712-8050
Service (765) 889-4160 (765) 889-4160

Reviews

(865 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Button CDJR from DealerRater.

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Service was excellent a friendly attitude from the

Service was excellent a friendly attitude from the general manager to the driver that took me home

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

Kolton is amazing!

Kolton is amazing! He has always been helpful when I have any questions or concerns about my service. He is definitely my "go to guy"!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

Customer service was great.

Customer service was great. Vehicle recall was addressed in a timely manner. I have no complaints.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

We were very pleased with Button CJDR Dealership.

We were very pleased with Button CJDR Dealership. Our sales person Shaelah was very knowledgeable, friendly and professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

Garrett works hard and is kind.

Garrett works hard and is kind. However everytime I use Button for service something goes wrong. I either don’t get the service completed that day or they don’t return vehicle on time frame given or they just don’t pick the vehicle up as scheduled. Systemic issue and will not be using button. Will gladly drive out of town for better commitment to customer service as a whole. Don’t schedule something you can’t handle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, and we sincerely apologize for the repeated issues you've experienced with scheduling and service. We understand your frustration, especially when your time is not respected and commitments are not met. Garrett’s hard work and kindness are greatly appreciated, and we’ll be sure to pass along your kind words to him. However, we acknowledge that the overall service you’ve received hasn’t met your expectations, and we’ll be reviewing our processes to address these systemic issues. We appreciate your decision to share this with us, and we respect your choice to look for service elsewhere. If you’d ever reconsider, we’re committed to improving and providing a better experience.

I bought a set of tires on 11-30-24 at the time to pay

I bought a set of tires on 11-30-24 at the time to pay for them was told if I paid by credit card there would be a surcharge of 3 per cent I didn’t have time to go get check or cash at home because they were closing at 3:00. It was 2:55 when I paid. I feel I should have been told that if I paid by credit card when I purchased the tires on 11-29-24 there would be a fee of 3 percent I would have paid by cash or check. I think I should get the $33.20 refunded to my card or a check from Button motors for $33.20 Dan Stiner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, and we apologize for the confusion regarding the 3% credit card surcharge. We understand how important it is to be fully informed about additional fees before making a payment, and we’re sorry that this wasn’t clearly communicated to you when you purchased the tires. We appreciate your feedback and will review this process to ensure better transparency in the future. Thank you for bringing this to our attention, and we’ll work to resolve it as quickly as possible.

Mari was very nice and helpful I would definitely

Mari was very nice and helpful I would definitely recommend her for customers in the future.!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

Service advisor was very friendly and efficient.

Service advisor was very friendly and efficient. Service preformed on vehicle was also very good!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

Love the Team!

Love the Team! Honest and Reliable! My dealer for LIFE! Competitive Prices Too! Check Them Out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

Awesome service, got my Ram finish in a very timely

Awesome service, got my Ram finish in a very timely manner. Always very good service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!