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Button CDJR

(1,353 reviews)
(888) 712-8050 (888) 712-8050

Reviews

(1,353 reviews)

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Wasted a few hours, canceled my appointment after I showed up. Employee was rude for some reason.

Wasted a few hours, canceled my appointment after I showed up. Employee was rude for some reason.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

​Hi there, please reach out to our Service Manager, Mari Whaley at [email protected]. We'd like to chat more over this situation!

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Ryan Olsen did an amazing job! Always answered the phone, worked with us on price, and got us exactly what we wanted. Thank you!!

Ryan Olsen did an amazing job! Always answered the phone, worked with us on price, and got us exactly what we wanted. Thank you!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so happy to hear this, Tanner! Thank you so much for taking the time to leave us a review!

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Had an appointment at 7:30am and dropped my car and key off an hour and a half early to be there for the first appointment. Arrived at dealership at 8:00am and was told since it was dripped off it went in line even though my appointment was at 7:30am. Was informed they didn’t start until 7:30am with 3 other cars being serviced.

Had an appointment at 7:30am and dropped my car and key off an hour and a half early to be there for the first appointment. Arrived at dealership at 8:00am and was told since it was dripped off it went in line even though my appointment was at 7:30am. Was informed they didn’t start until 7:30am with 3 other cars being serviced.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bradley, we apologize about your negative experience with us. I have forwarded this review to the Service Manager to review.

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Shannon Dillman is the best and I look forward to my next purchase with Mark!

Shannon Dillman is the best and I look forward to my next purchase with Mark!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We really appreciate you!

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In and out quick. Very courteous It was was a much needed and overdue oil change

In and out quick. Very courteous It was was a much needed and overdue oil change

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! We are happy to hear your experience was efficient!

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No worries ever with them The service was and Kolton was friendly and courteous to me

No worries ever with them The service was and Kolton was friendly and courteous to me

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We really appreciate you!

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Charge me 200 dollars to say they might know what's wrong if I spend 1900 and that wasnt even problem I will not do business there again thank u

Charge me 200 dollars to say they might know what's wrong if I spend 1900 and that wasnt even problem I will not do business there again thank u

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We apologize about your negative experience with us. I have forwarded this review to the Service Manager to review.

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Jada is always awesome to work with. She helps with all my needs. I always enjoy working with her.

Jada is always awesome to work with. She helps with all my needs. I always enjoy working with her.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We appreciate your 5-star review!

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They got me in and out easy to get in when I needed They were friendly

They got me in and out easy to get in when I needed They were friendly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear you got the 5-star experience you deserve! Thank you so much for taking the time to leave us a review!

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Scheduled an oil change in and out in about 45 minutes Very courteous and nice waiting room

Scheduled an oil change in and out in about 45 minutes Very courteous and nice waiting room

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience with us! We are happy to hear that you were in and out and taken care of!

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