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Sames Ford

(382 reviews)

Reviews

(382 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sames Ford from DealerRater.

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Awesome Job

very happy with the service n personnel.....went very smoothly..great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Timely and Dependable Service

Friendly service and addressed all of our issues in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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What a mess

What a mess. Tried scheduling an appointment on line.... only got sales calls in return. Called back and left voice-mail, no calls returned. Finally got a person on the line and scheduled an appointment, but that didn't work either. So I drove there and scheduled an appointment in person. Service was a mess, waste of time and money. Very disappointed. Gave then a chance, but will take my service elsewhere.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent

I went in to get my tire fixed - had a nail. Everyone involved was polite. Great experience!! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your wonderful response to the quality of service our Staff provides, Lorie! Please let us know if you have any additional questions about services you received and thank you again for choosing Sames Ford!

Sames Ford Review

Staff is friendly and service is completed timely. I have had service completed here since purchasing the vehicle 7 years ago and have never been disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer service at quick lane

Oil Change was good but had the wurks done and no car wash not even after I told Lacey .should have been included , has before.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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my ford truck

They got me in and out quickly. Took care of what needed to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5 stars

Quick lane had me in and out in no time, very nice and treated me with respect. Will be coming back definitely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome

Speedy, professional and friendly. Would definitely go back. They worked hard for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Review

I appreciated all of the work that was done to not only get me into a vehicle but to get me into a vehicle I wanted at a price I could afford.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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