Reviews
Repair/maintenance
All aspects of service from beginning to end have been exemplary.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joseph Garza
Joseph rocks and outstanding staff great service and complete satisfaction!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quick Lane
I took in my 2012 Ford Expedition for an oil change and state inspection which I purchased at Sames Ford on 12/31/2012. My vehicle was serviced within 40 minutes. Oil Change, tire rotation, and inspected. Along with that came a car wash that was truly appreciated. I take my Ford to Sames Ford because I get great service, the staff is courteous, and professional. I am always informed of additional costs before they are done and I get the choice to approve them or go some where else to get what I need. Most of the time, I get everything done at Sames Ford, because it is convenient, it has competetive prices, and of course, Ford recommended products. Thank You Sames Ford, for truly caring about your product, service, hospitality, and the Professional and Courteous Staff. I always recommend Sames Ford to anyone talking about Fords. Francisco Rivera.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service repairs
Outstanding service, respectful employees and quick service, thank you!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Same's Ford is working on improving how i feel.
I am always skeptical because of what happened to us last year with an oil change but working with james, the service rep, i feel better about how my wife's car will come back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're pleased to hear everything was completed to your satisfaction, Jason! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Service
Very satisfied with the service provided. I would highly recommend friends and family to this dealership when shopping for a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
new customer
Went in worried came out highly satisfied.. thank you Nye Canales
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy Process
Don was a great sales associate. I was very relaxed and didn't feel pressured at all. The finance manager found a rebate that I didn't know about helping get the price of the car down.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review and giving our dealership such a high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
MKZ Service
Excellent customer service through the Quick Lane. I was very impressed and will definitely return in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Bob. At Sames Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Great!
Great job as always! We tale our Ford Fusion to the Sames Ford dealership where we bought it. I'm actually thinking of bringing our Jeep here for oil changes too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase