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Direct Auto Exchange

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (84 reviews)
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Sales hours:
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(850) 391-1051 (850) 391-1051

Inventory

See all 150 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2008.
Direct Auto Exchange is a locally-owned business, bringing a new approach to the process of purchasing a quality pre-owned vehicle. We work diligently to make your car buying experience as seamless as possible. Our staff is down to earth and you will feel like family when you walk through the doors. We are just as passionate about giving back to our community. Because of you, we can continue to be a drive force in the community.
"YOUR QUALITY PRE-OWNED DEALER"

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (84 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Direct Auto Exchange from DealerRater.

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My experience with Direct Auto Exchange was great.

My experience with Direct Auto Exchange was great. My salesperson were David, he is awesome, he helped me through out the purchase of a nice 2923 Chevrolet Equinox. He heard my concerns and he and his finance team worked closed together and got me into a very nice vehicle. Thanks to Tyrone and his amazing staff members for everything they did to make my day special. I'm very much pleased!

My experience with Direct Auto Exchange was great.

My experience with Direct Auto Exchange was great. My salesperson were David, he is awesome, he helped me through out the purchase of a nice 2923 Chevrolet Equinox. He heard my concerns and he and his finance team worked closed together and got me into a very nice vehicle. Thanks to Tyrone and his amazing staff members for everything they did to make my day special. I'm very much pleased!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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LELA LUCAS IS THE GREATEST!

Lela Lucas was such a delight to work with while looking for and purchasing my truck. She is extremely knowledgeable and very friendly. I'll definitely give out Lela's name when I hear someone is interested in buying a vehicle. Lela is a professional. She listens to her customers and works hard to fill the customers needs. If Direct Auto Exchange has employees like Lela, it's a big win for the company. Way to go Lela.

LELA LUCAS IS THE GREATEST!

Lela Lucas was such a delight to work with while looking for and purchasing my truck. She is extremely knowledgeable and very friendly. I'll definitely give out Lela's name when I hear someone is interested in buying a vehicle. Lela is a professional. She listens to her customers and works hard to fill the customers needs. If Direct Auto Exchange has employees like Lela, it's a big win for the company. Way to go Lela.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No Hassle Affordable Car buying experience

I was nervous about going to the dealership, but Calvin made us comfortable and was very patient and informative!! I would recommend Direct Auto Exchange to anyone shopping for a vehicle.

No Hassle Affordable Car buying experience

I was nervous about going to the dealership, but Calvin made us comfortable and was very patient and informative!! I would recommend Direct Auto Exchange to anyone shopping for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My car buying experience

My experience at Direct Auto Exchange was awesome! My salesman was Benny & he was the best salesman ever!! He listened to my needs & found me the perfect vehicle. Then finance team worked with me to get me into that perfect vehicle. It was an all around wonderful car buying experience!!

My car buying experience

My experience at Direct Auto Exchange was awesome! My salesman was Benny & he was the best salesman ever!! He listened to my needs & found me the perfect vehicle. Then finance team worked with me to get me into that perfect vehicle. It was an all around wonderful car buying experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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What a pleasant experience I had two weeks ago purchasing

What a pleasant experience I had two weeks ago purchasing my new car. From the moment I step foot on the lot it was nothing but friendly services. Thanks to Mr. Benny who was my sale rep that stuck it out with me and got me into something that was affordable. I am in love with my Jeep Cherokee. Thanks, Tyrone, for having such a friendly and pleasant staff!

What a pleasant experience I had two weeks ago purchasing

What a pleasant experience I had two weeks ago purchasing my new car. From the moment I step foot on the lot it was nothing but friendly services. Thanks to Mr. Benny who was my sale rep that stuck it out with me and got me into something that was affordable. I am in love with my Jeep Cherokee. Thanks, Tyrone, for having such a friendly and pleasant staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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very pleased with the services

Benny was great with assisting me and my daughter in purchasing not 1 but 2 cars. He was very attentive and honor our wishes. He gave us a great buying experience, not to mention they made the experience fun and welcoming. I was very pleased!!

very pleased with the services

Benny was great with assisting me and my daughter in purchasing not 1 but 2 cars. He was very attentive and honor our wishes. He gave us a great buying experience, not to mention they made the experience fun and welcoming. I was very pleased!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Top notch service that didn't take all day!!

Did app over phone, visited dealership after work and left driving new vehicle! Service was just that quick! Lela was awesome and very patient with us.She kept in contact with us throughout the day about our approval and all she even made a few suggestions which was great! Thanks Direct Auto Exchange!

Top notch service that didn't take all day!!

Did app over phone, visited dealership after work and left driving new vehicle! Service was just that quick! Lela was awesome and very patient with us.She kept in contact with us throughout the day about our approval and all she even made a few suggestions which was great! Thanks Direct Auto Exchange!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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thank you lela!!I was able to leave the car lot with my...

thank you lela!! I was able to leave the car lot with my dream car and I could not be any happier!! she made the process so easy and gave me plenty of time to decide which vehicle I wanted to leave with!

thank you lela!!I was able to leave the car lot with my...

thank you lela!! I was able to leave the car lot with my dream car and I could not be any happier!! she made the process so easy and gave me plenty of time to decide which vehicle I wanted to leave with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Another Awesome Experience With Direct Auto And Thanks To...

Another Awesome Experience With Direct Auto And Thanks To Mr. Calvin McGriff For Helping Again

Another Awesome Experience With Direct Auto And Thanks To...

Another Awesome Experience With Direct Auto And Thanks To Mr. Calvin McGriff For Helping Again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I purchased a 2018 Chrysler 200 fully loaded I had the...

I purchased a 2018 Chrysler 200 fully loaded I had the vehicle for about two months until issues started occurring I went into to get a truck on the day I made the purchase however my payments didn't match what I could afford at the time I purchased the vehicle starting making payment at 534.00 a month I was happy for about a good month with this vehicle then I started getting alerts for the sensor on the tires which cost 250 a tire. I had to go back to the mechanism twice just to change one sensor because he had to order a 1,000 dollar to do the job.I had to go back again the another for the same thing within two months of purchase. Following this I had made at least five trips to there mechanic that handles issues after purchase. The next time I had to come it was almost the end of September I purchased the vehicle in May of 2019 . 2 days prior I got into my vehicle at Circle K and my vehicle wouldn't start so I lift the hood played with a few things got back in and the car started after about an hour. Ok I immediately called Direct and informed them of situation I was pretty much brushed off and told to call there mechanic and schedule an appointment. Long story short I had to trade in the vehicle I just purchased and get a new vehicle which push my payment to the roof at all 732.00 a month now I'm strongly due to covid it was fine the last two years now I'm being threatened for reposition because I fell behind due to covid.

I purchased a 2018 Chrysler 200 fully loaded I had the...

I purchased a 2018 Chrysler 200 fully loaded I had the vehicle for about two months until issues started occurring I went into to get a truck on the day I made the purchase however my payments didn't match what I could afford at the time I purchased the vehicle starting making payment at 534.00 a month I was happy for about a good month with this vehicle then I started getting alerts for the sensor on the tires which cost 250 a tire. I had to go back to the mechanism twice just to change one sensor because he had to order a 1,000 dollar to do the job.I had to go back again the another for the same thing within two months of purchase. Following this I had made at least five trips to there mechanic that handles issues after purchase. The next time I had to come it was almost the end of September I purchased the vehicle in May of 2019 . 2 days prior I got into my vehicle at Circle K and my vehicle wouldn't start so I lift the hood played with a few things got back in and the car started after about an hour. Ok I immediately called Direct and informed them of situation I was pretty much brushed off and told to call there mechanic and schedule an appointment. Long story short I had to trade in the vehicle I just purchased and get a new vehicle which push my payment to the roof at all 732.00 a month now I'm strongly due to covid it was fine the last two years now I'm being threatened for reposition because I fell behind due to covid.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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