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Direct Auto Exchange

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (85 reviews)
Visit Direct Auto Exchange
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(850) 391-1051 (850) 391-1051

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (85 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Direct Auto Exchange from DealerRater.

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When I began looking for a new company vehicle, Direct

When I began looking for a new company vehicle, Direct Auto Exchange immediately came to mind. I previously purchased a Lexus ES 350 from them, and once again, the staff was friendly, knowledgeable, direct, and honest about what they could do. I wanted an executive-style vehicle and noticed a GMC Yukon on the lot. I initially planned to stop by, take a quick look, and keep going—but Ms. Shakira Mosley met me at the vehicle before I could leave. After speaking with her, I felt comfortable moving forward with the transaction. The next day, she called and said, “Ms. Clark, what time would you like to pick up your new vehicle?” Needless to say, I purchased the GMC Yukon for Patriot Pointe Village, a tiny-home community serving veterans and seniors. The owner, Mr. Tyrone Davis, has a saying: “Drive what you want.” With both vehicles I have purchased from Direct Auto Exchange, I have done exactly that—driven what I wanted to drive! Thank you, Ms. Mosley, Mr. Davis, and the entire Direct Auto Exchange team for another great buying experience!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience with Direct Auto Exchange was great.

My experience with Direct Auto Exchange was great. My salesperson were David, he is awesome, he helped me through out the purchase of a nice 2923 Chevrolet Equinox. He heard my concerns and he and his finance team worked closed together and got me into a very nice vehicle. Thanks to Tyrone and his amazing staff members for everything they did to make my day special. I'm very much pleased!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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LELA LUCAS IS THE GREATEST!

Lela Lucas was such a delight to work with while looking for and purchasing my truck. She is extremely knowledgeable and very friendly. I'll definitely give out Lela's name when I hear someone is interested in buying a vehicle. Lela is a professional. She listens to her customers and works hard to fill the customers needs. If Direct Auto Exchange has employees like Lela, it's a big win for the company. Way to go Lela.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No Hassle Affordable Car buying experience

I was nervous about going to the dealership, but Calvin made us comfortable and was very patient and informative!! I would recommend Direct Auto Exchange to anyone shopping for a vehicle.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My car buying experience

My experience at Direct Auto Exchange was awesome! My salesman was Benny & he was the best salesman ever!! He listened to my needs & found me the perfect vehicle. Then finance team worked with me to get me into that perfect vehicle. It was an all around wonderful car buying experience!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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What a pleasant experience I had two weeks ago purchasing

What a pleasant experience I had two weeks ago purchasing my new car. From the moment I step foot on the lot it was nothing but friendly services. Thanks to Mr. Benny who was my sale rep that stuck it out with me and got me into something that was affordable. I am in love with my Jeep Cherokee. Thanks, Tyrone, for having such a friendly and pleasant staff!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

very pleased with the services

Benny was great with assisting me and my daughter in purchasing not 1 but 2 cars. He was very attentive and honor our wishes. He gave us a great buying experience, not to mention they made the experience fun and welcoming. I was very pleased!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Top notch service that didn't take all day!!

Did app over phone, visited dealership after work and left driving new vehicle! Service was just that quick! Lela was awesome and very patient with us.She kept in contact with us throughout the day about our approval and all she even made a few suggestions which was great! Thanks Direct Auto Exchange!

Rating breakdown (out of 5):
Customer service
4.0
Buying process
4.0
Quality of repair
4.0
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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thank you lela!!I was able to leave the car lot with my...

thank you lela!! I was able to leave the car lot with my dream car and I could not be any happier!! she made the process so easy and gave me plenty of time to decide which vehicle I wanted to leave with!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Another Awesome Experience With Direct Auto And Thanks To...

Another Awesome Experience With Direct Auto And Thanks To Mr. Calvin McGriff For Helping Again

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.