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Fort's Toyota of Pekin

(1,071 reviews)
Visit Fort's Toyota of Pekin
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:30am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (309) 387-1021 (309) 387-1021
Used (309) 733-4153 (309) 733-4153
Service (309) 733-4324 (309) 733-4324

Reviews

(1,071 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fort's Toyota of Pekin from DealerRater.

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Oil change 6th free matters.

Oil change 6th free matters. Drop in wait for oil change is helpful. Good coffee waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have always had good service at Fort's Toyota.

I have always had good service at Fort's Toyota. Everyone is courteous and the coffee is good. Toyota builds a product, very reliable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had Kevin Carrington as our sales associate and Nate

We had Kevin Carrington as our sales associate and Nate also helped us. These two employees were very professional, courteous and offered excellent communication. These two employees are 5 star and very personable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kevin was very prompt in meeting us on the lot.

Kevin was very prompt in meeting us on the lot. Professional, polite, and not pushy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchasing my new vehicle we simplified by Kevin’s

Purchasing my new vehicle we simplified by Kevin’s commitment to customer care and overall knowledge of Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Aiden was exceptional.

Aiden was exceptional. There was a problem with getting the struts from the parts supplier and he took care of getting that fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

i have purchased several new and used cars from kevin.

i have purchased several new and used cars from kevin. i trust and respect kevin and i always make sure kevin is the salesman i see for my purchases. kevin is very friendly and knowledgeable. he takes his time answers any questions and is extremely helpful. he made sure my new 2024 rav4 was completely ready for me to drive off the lot. kevin has a good personality and is not a pushy salesman. he worked very well with me regarding getting the car i wanted. i would highly recommend customers ask for kevin when they are in the market to buy a new car. ray was also very helpful regarding the financial aspect of my purchase. he too is very knowledgeable and trustworthy. i needed a fax sent to my insurance company and jill was also very helpful with this. my insurance company received the fax within minutes after i left the dealership. forts service department has serviced my cars over the years. eric, chad and miguel have always been great at taking care of my car services needs. i would highly recommend forts toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Was surprised that the service man didn’t put the spare

Was surprised that the service man didn’t put the spare tire back were it belongs. This was the first time I’ve had a problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick service.

Quick service. Kept me informed on the progress of car maintenance. Would like coupons offered if any.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fort was able to provide the vehicle I wanted.

Fort was able to provide the vehicle I wanted. Thank you to both Scott and Ray.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.