Reviews
J Brown
Very pleased with the service. Staff very friendly and helpful. Everyone very knowledgeable and professional. I will use this dealership again in the future. Very satisfied with my visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We will pass your kind words along to our team. We look forward to seeing you again!
From the start to finish they were very professional and
From the start to finish they were very professional and I thank them so much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us a review! Come back and see us again.
Great Service
As always, great service. Staff are always welcoming and friendly. Kept informed through the process and service completed in good time and as promised. Highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us a review! We hope to see you again soon!
Highly Recommend
It's always a pleasure when I go in for service at Warrenton Toyota. I'm always treated well and they do a great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us a review! It's great to know that you were treated well and that we did a great job with servicing your vehicle. Thank you for taking the time to share your feedback and recommendation!
Great Service Dept
Always service our cars here. They keep you informed of anything they may find that needs attention now or in the future. They communicate exactly what needs to be done and the cost associated. Staff is very knowledgeable and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your continued trust in our team! We appreciate your kind words and look forward to serving you in the future.
New Tires for my Tacoma
Tony VanHoutten is an awesome service desk manager. He set me up with great tires, a rental, all at a nice value. His estimate was accurate. He is personable and great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for leaving us a review! We will pass your kind words along to Tony! Come back and see us again!
Poor service
We brought my Sequoia in for servicing the low pressure tire light was on. We forgot to mention that to the tech they did their service and inspection never mentioned that the light was still on and when we brought it up, we were basically told that it was our fault for not telling the tech that we had had to remove the sensor, when speaking to the manager we were told that the Matt mechanic made the decision that we the client must’ve not wanted to have it fixed. No mention on the repair ticket. Poor customer service won’t go back.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Service Team Ever!
The team at my Warrenton VA Toyota is awesome. They make me feel so welcome. They take the time to listen to my car concerns. They truly make coming to the dealership a good experience and not a chore.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for leaving us a review! We are so glad to have you as a customer. We look forward to seeing you again!
Second New Vehicle this year
I purchased a new RAV4 Hybrid about a week ago. They allowed me to place a deposit on this vehicle while it was in transit from the factory. This is the second new vehicle I have purchased here this year. Tom and Anil completed the process quickly, and I appreciate the fact that they notified me as soon as it was being unloaded from the delivery truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to leave us such a positive review! We strive to provide the best possible experience for our customers and it is always rewarding to hear when we have succeeded. Thank you again for your support and we look forward to serving you in the future.
Great Service
I took my car in and as usual, the experience was awesome. Tony took care of me and made sure I had a loaner car while my tires were being ordered and changed. Come see Tony and he will take care of you too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your 5-star review! We appreciate your business and look forward to serving you again soon.