They didn't have the car. It was someone's personal car and they didn't know when they were going to get it. Unprofessional as they come.
My son bought a car from Tony Smith 6 months ago. Every time we ask Tony about the title, he tells a different story. I think he is pretty good at telling... stories. This is being worked by local authorities.
I went to this dealership to find a used dodge and they were so helpful and really wanted to get me one. They actually drove one from there priceville... location over to their Decatur location. It was a great find and I was glad to get it. It was a holiday weekend and most banks were closed but I found one and the salesman and his secretary stayed late to get all the paperwork done. These guys are great at what they do. I truly recommend them for anybody searching for a used vehicle.
We went Saturday afternoon to look at 2 vehicles they have advertised. When we got out of the car, someone on the porch asked if he could help and we told... him which vehicles we wanted to see. He nodded his head and went inside, presumably to get a salesperson. We headed out to the lot to find the vehicles, which were quite easy to find. After about 10 minutes, the salesperson approached and, when we asked to see the inside of the car, told us they were all locked up, they were closed. When we asked what time do they close, he responded 4:30. It was barely that, and we had spent a good 10 minutes waiting for him. Another website has this dealership open until 6:00 pm Saturdays, so we thought we were in good time. "Nope," said the salesman, "4:30," and no way was he even going to let us see the inside of the car. By the time we walked back to our car, got in and turned it around to leave, the clock across the street said the time was 4:31. I guess these people just don't want to sell cars. Never had such rude service in my life.
I went with my son to look at a car he saw online. The down payment was more than he expected. but the owner accused me of trying to talk him out of buying... the car and I didn't appreciate it. I understand they want to make a see but show a little more respect, especially to a lady.
The process was easy and convenient. We were able to get a great rate with great service!
Great customer service and such a pleasure to work with! I will be back!
Great salesman and company. They were honest and straight forward- np pushy salesman or pressure! It was a pleasant transaction, we will return!
Tony is truly a professional! Great people to work with! This is my 2nd car from them and I will definitely be coming back to look here first!
The people at Smith Motors are great to work with. I had a hard time finding what I wanted but they were patient. They even helped me sell my old car !... Tony and Scotty were very easy to deal with.