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Perkins Motor Plex of Mayfield

(200 reviews)
Visit Perkins Motor Plex of Mayfield
Sales hours:
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–4:00pm
Sunday Closed
(270) 804-4196 (270) 804-4196

Reviews

(200 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Matt R

Everything about the purchase of my Ford F-450 Truck was great smooth and hassle free. I would highly recommend Purchasing your next vehicle from Perkins. I was a little nervous about buying a vehicle online, but I don’t have any regrets.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the recommendation, Matt!

Beware!!!They sell wrecked cars!!

Beware!! This dealer sells wrecked cars with either fake or false Carfax reports! We purchased a 2018 Pacifica that had a clean Carfax. My husband even asked our sales clerk, Taylor if this vehicle had been in an accident and he said, No. Before purchase, there were some body issues and Taylor agreed to help us if we purchased, so we did. Turns out the issue in question was a manufacturing flaw, but in the process, right off the bat, the three places we went to asked if we knew the vehicle had been in a front end collision. There is No way that the people at Perkins didn't know. It was immediately obvious that not only didn't the paint match, but neither did the front bumper. When confronted, Taylor referred us to his manager Scott. He repeatedly told me that " I bought a used car, what did I expect? We also purchased a warranty from them. And when I told Scott that the warranty says it doesn't cover parts damaged from prior accidents, he claimed he would send us a letter assuring coverage. That never happened!!! We are looking to pursue this with whatever legal means exist. This was our first used car purchase. Perkins is the used car nightmare we were afraid of.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Dee. While we appreciate any and all feedback, the claim you are making about a false Carfax simply isn't true. It isn't possible to generate a "fake or false Carfax report." Futhermore, Scott, nor anyone else at Perkins Motor Plex would ever degrade the purchase of a used vehicle in the manner in which you described. We truly hate that you feel the way you do.

Wonderful experience!!

I just recently purchased a vehicle from Perkins. This was my second purchase with them. Both times I dealt with Keith. He is very efficient, accommodating and knowledgeable. Sarah and Keith make the entire process hassle free. We could not be happier with our vehicle and service. Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Jennifer and Brian! We are grateful for your continued trust!

Great Company to Purchase From!

I️ recently purchased a 2014 GMC Sierra 2500 from Perkins Motorplex and they were fantastic to work with! I️ bought the car from afar and their process for working through the purchase and delivery was seamless. Their financing rates were fantastic and they were easy to work with and communicate with (we did most of the deal via text). Additionally, their extended warranty offer is FANTASTIC. Would definitely do business with Perkins Motorplex again and highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5 star review! We're glad you enjoyed your home buying experience!

My 2019 duramax purchasd

Logan was amazing to work with thru the whole process of purchasing my truck and they even delivered it to my front door! Sarah was a big help when Logan was off work. I highly recommend Perkins to anyone looking for a nice ride!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Great, Brandie! We're glad you enjoyed your experience!

Perkins Motor Plex Mayfield, KY

Without a doubt, the easiest and best experience I've ever had purchasing a vehicle. From the first phone call to the delivery, the service was exceptional and quite frankly Brad (salesman) is the "bee's knees". I appreciate the no haggle no pressure experience. I would definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It was an honor to serve you, Susan. We're so glad you enjoyed your experience!

HALSTON was professional

Halston was extremely helpful and professional. I would recommend this organization to anyone. Great trucks and nice people to deal with. You won't be disappointed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much, Chris!

Awesome job Taylor!

First time buying a vehicle online. Taylor made the process so easy and even made a video for me to review. Financing was worked out quickly with a very competitive rate. The Jeep arrived the next day exactly as depicted. Even the delivery guys were great. I’ve never had a vehicle purchase go so smoothly. Would recommend Taylor to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to hear you enjoyed our online buying process, Mike. Enjoy that Jeep!

Our family’s choice for car buying

Amazing customer service every time we buy. Our family won’t shop anywhere else. Keith at the Mayfield location is excellent. Makes car buying so much easier! I would highly recommend Perkins Motor Plex to anyone. They go above and beyond any customer service I’ve ever seen. You won’t regret shopping at Perkins!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are grateful for your family's trust, Jenny! Thanks for the kind review and enjoy your new vehicle!

Great place

Found a Durango they had for my daughter. Dealt with Halston. He was very nice and helped us the whole way. Got my daughter a great deal on her first car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Dawn! We'll make sure Halston sees this!