Russ Darrow Kia of Wauwatosa

Jerome was amazing to work with! He was friendly, extremely knowledgeable, and made our car search experience fun! I would absolutely work with Jerome... again.

Just bought my dream vehicle. Excellent price!!! Loved my sales women,Valencia. She was patient and answered all my questions in laymens terms: and finance... dept, Steve Perkins, was excellent in advocating for a good loan. Steven Garner was thorough in explaining all the paperwork signed. Truly, enjoyed the professionalism and level of knowledge of the staff. They work as a team to make the customer buy what they need and want. Thanks Russ Darrow Kia in Wauwatosa. Love my vehicle!!!!

Very professional staff and fast service. The quality is consistently good! And the lounge is really comfortable :-) Thank you for great service and... customer value

I highly recommend the Wauwatosa Kia dealership. I was greeted and helped right away. Excellent customer service given by the young man that helped me.... Also, great service on my car.

Excellent staff all around from initial contact with the receptionist to sales and finance. Fastest car buying experience in my life. I would recommend... to anyone.

My first Kia car and it operates good no major problems so far. I would recommend to any one to buy a car from Kia.

This is my second car from Kia always had a positive experience. Valencia one of the best car sales lady. The manger Kevin Minely and Steven Ganier always... go out of there way to find me the right car my price as well as the low payments I requested. I can easy give this place a 5 I feel they care.

Top rate! Very professional and Ryan makes it a pleasure to come in for service! Have bought 5 cars from this dealership and will continue todo so

Well I went to this dealer, because they were the only dealer within 500 miles that had the Kia I wanted (2020 Kia Forte GT Manual), but I'm glad I came... here. This Kia would be my 6th vehicle so I've been around the block when it comes to new and used car dealers. I'm happy to say I met one the the best salesman I've ever dealt with, and not only that. While I was at this dealer I saw that there was other sales personnel that seemed just as good as my salesman. My salesman was Adam Horeth. He was kind, polite, attentive, not pushy at all, and he was very respectful. He seemed to value my time as much as I did. The most amazing part for me through the sales process was after I paid for the car and the keys in my hand. It's usually at this point I get pushed to the curb, but no. Although my vehicle was parked right out in front. Adam walked out with to make sure everything was okay and reassured me that if I had any questions at all he would do the best he could to help out, and for that I couldn't thank Adam enough. When I was first setting up an appointment to come in for a test drive. I spoke with Cambry multiple times, because schedule with work kept changing and I live 2 hours from this dealer, but she was so nice and patient each time I had to call her back. My only negative gripe I have was my experience with finance. I've never experienced a finance guy that did not listen at all, and was so pushy on getting extra coverage for everything that would have nearly doubled my payment. I informed the finance person that this wasn't my first rodeo, but he insisted to treat me like I didn't know nothing. I am only 25 years old so I feel that was factor in me getting treated the way I did. However, I still had a 5 star experience, because Cambry and Adam were just that awesome. Thank you Cambry and Adam! I love my Forte in Fire Orange. If I lived closer I would return to this dealer.

My experience at Russ Darrow Kia in Wauwatosa was awesome. My sales rep, Valencia, was very helpful, patient and friendly. She answered all my questions... and made sure I walked away a happy customer. It was a pleasure to work with her. I couldn't be happier with my new Kia Sportage. Thank you for a great experience!!