Reviews
The buying process and everything else went smoothly. But there was one thing I didn?t get was carfax report about the vehicle. Other than that my salesman was a great salesman!
The buying process and everything else went smoothly. But there was one thing I didn?t get was carfax report about the vehicle. Other than that my salesman was a great salesman!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tresea, we are so disappointed to learn of this situation you have described. Please reach out to Cleo Whitcomb at cleo.whitcomb@landmarkauto.com or (217) 862-5374 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
I?ve been a jeep guy for years? but after constant break downs I decided to give the Bronco a look. Will Watkins at Landmark Ford immediately put me behind the wheel and I was sold! He was great during the sales process and made sure the Bronco was pristine for delivery. Drove home with a full tank and a smile. Thanks Guys!
I?ve been a jeep guy for years? but after constant break downs I decided to give the Bronco a look. Will Watkins at Landmark Ford immediately put me behind the wheel and I was sold! He was great during the sales process and made sure the Bronco was pristine for delivery. Drove home with a full tank and a smile. Thanks Guys!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Great people great experience. I was happy with the service I was gave when I first called then walked in. They helped me find the exact truck I wanted and made it an easy process
Great people great experience. I was happy with the service I was gave when I first called then walked in. They helped me find the exact truck I wanted and made it an easy process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It just took so long, My salesman although a nice kid was slow at everything. I made my intentions clear that i was in a rush but he seemed disorganized. When I returned to do my paperwork I had to wait an hour+ to see my financial agent. He want to talk about how I smelled good and that I was single etc I just wanted to get completed and get my car and go home.
It just took so long, My salesman although a nice kid was slow at everything. I made my intentions clear that i was in a rush but he seemed disorganized. When I returned to do my paperwork I had to wait an hour+ to see my financial agent. He want to talk about how I smelled good and that I was single etc I just wanted to get completed and get my car and go home.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Was accosted by the sales manager Jeff borski and threatened to call my boss over me telling him he lest a bad taste in my mouth. Very un Professional and would not recommend him to anyone. Probably one of the worst humans I’ve ever encountered!
Was accosted by the sales manager Jeff borski and threatened to call my boss over me telling him he lest a bad taste in my mouth. Very un Professional and would not recommend him to anyone. Probably one of the worst humans I’ve ever encountered!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Car Buyer, we are so disappointed to learn of this situation you have described. Please give us a call at (217) 862-5371. We hope to hear from you soon.
Was held hostage by a terrible sales manager trying to make me do a deal. Actually held my keys for my trade for multiple minutes while I said no to the deal and asked for the keys back. On the third time, I had to raise my voice and make a scene to get out of there. Its illegal and the sales manager should be fired.
Was held hostage by a terrible sales manager trying to make me do a deal. Actually held my keys for my trade for multiple minutes while I said no to the deal and asked for the keys back. On the third time, I had to raise my voice and make a scene to get out of there. Its illegal and the sales manager should be fired.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Chad, we are so disappointed to learn of this situation you have described. Please give us a call at (217) 862-5374, I would like to know have more information about your recent visit. We hope to hear from you soon.~ Cleo
Pleased with the purchasing process experience, the biggest issue was my inability to decide on which Bronco I wanted. Will definitely be back in the future when ready to purchase again.
Pleased with the purchasing process experience, the biggest issue was my inability to decide on which Bronco I wanted. Will definitely be back in the future when ready to purchase again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jaren, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
Co-signer for my son. I don?t drive the car. The people who I dealt with were nice enough. That is all I have to say.
Co-signer for my son. I don?t drive the car. The people who I dealt with were nice enough. That is all I have to say.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Micah Servis, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!
I will never buy a used car from this dealership.was sold a used car on sep 3, 2024.told me that auto shop did an inspiration of the car on Sept 12,2024 the auto . Shop lied to me. Was still have problem with the car give me the runaround of what the problem is.. Took the car into Toyta dealership explained very thing on Dec 19, 2024 . Told me that oil was blackethe black Ford never change my oil or sent car to Toyota to check the problem Toyota. Gave me fresh oil change and it is running fine Marianna Urish
I will never buy a used car from this dealership.was sold a used car on sep 3, 2024.told me that auto shop did an inspiration of the car on Sept 12,2024 the auto . Shop lied to me. Was still have problem with the car give me the runaround of what the problem is.. Took the car into Toyta dealership explained very thing on Dec 19, 2024 . Told me that oil was blackethe black Ford never change my oil or sent car to Toyota to check the problem Toyota. Gave me fresh oil change and it is running fine Marianna Urish
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Marianna, we are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please contact Cleo Whitcomb at cleo.whitcomb@landmarkauto.com or (217) 862-5374 so we can understand your situation better in order to try and turn your experience around. Thank you, Landmark Ford, Inc.
Our salesman,Tyler, is a wonderful person. He is always helping out making sure everything goes well. Our family has bought multiple vehicles from him.
Our salesman,Tyler, is a wonderful person. He is always helping out making sure everything goes well. Our family has bought multiple vehicles from him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Deborah Moore, thank you for your kind words and congratulations on your new vehicle! Thank you again for choosing Landmark Ford, Inc., and we hope to see you again soon!