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Community Ford

(63 reviews)

Reviews

(63 reviews)

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Enjoyed my buying experience at Mooresville Community Ford . I bought a nice truck and made some friends. My salesman, Tim answered all my questions spent a lot of time with me. Worked really hard on arriving at a deal that marched expectations and budget. Highly recommend this dealership and my salesman and new friend Tim. danny

Enjoyed my buying experience at Mooresville Community Ford . I bought a nice truck and made some friends. My salesman, Tim answered all my questions spent a lot of time with me. Worked really hard on arriving at a deal that marched expectations and budget. Highly recommend this dealership and my salesman and new friend Tim. danny

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Danny, It means so much to us to have earned your trust in our business! Thanks for choosing Community Ford in Mooresville.

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Salesman Don was not pushy we easily negotiated the price. Finance manager was easy to work with. Service department completed needed repairs quickly.

Salesman Don was not pushy we easily negotiated the price. Finance manager was easy to work with. Service department completed needed repairs quickly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're always here to provide exceptional service at a great value -- Don and the rest of the team will love seeing the 5 stars!

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I bought a used 2016 Mustang GT convertible that was advertised on the dealer's website at a very attractive price because of high mileage. I was leery of making the purchase because I could not see the car in person as I live out of state. Don Dorsett went out of his way to describe the car in detail and based on his description and photos I wired cash and purchased the Mustang. It was delivered to me by truck a few days later and I am totally satisfied with this car in every rspect. Thanks Don and Community Ford of Mooresville...you're the best!

I bought a used 2016 Mustang GT convertible that was advertised on the dealer's website at a very attractive price because of high mileage. I was leery of making the purchase because I could not see the car in person as I live out of state. Don Dorsett went out of his way to describe the car in detail and based on his description and photos I wired cash and purchased the Mustang. It was delivered to me by truck a few days later and I am totally satisfied with this car in every rspect. Thanks Don and Community Ford of Mooresville...you're the best!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It means so much to us to have earned your trust in our business!, especially from another state! We'll be sure to pass along your comments to Don and the team as well. Hope the weather allows you to keep the convertible top down so you can enjoy your new Mustang!

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They have sorry service they will not respond or give you any updates about your application or nothing very unprofessional

They have sorry service they will not respond or give you any updates about your application or nothing very unprofessional

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Willie, we had been trying to text and call you on several occasions concerning your purchase but didn't hear back from you since 12/29. Please give us a call to resume your process.

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I'm never a fan of the car buying experience, but Community Ford made it a pleasant experience. From the salesman to the sales manager, the process was professional and conducted in a fair manner.

I'm never a fan of the car buying experience, but Community Ford made it a pleasant experience. From the salesman to the sales manager, the process was professional and conducted in a fair manner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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The men at the dealership were very nice and helpful. I bought a car unseen and it was everything they said it was. They answered phone calls for all of my questions even after delivering my car. Thanks again!

The men at the dealership were very nice and helpful. I bought a car unseen and it was everything they said it was. They answered phone calls for all of my questions even after delivering my car. Thanks again!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tina, It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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Ryan was very good at getting back with me And was workable with a situation we had about delaying getting our car pleasant Montreal pressure experience.

Ryan was very good at getting back with me And was workable with a situation we had about delaying getting our car pleasant Montreal pressure experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Deborah Danner, we're happy you found our staff to be so supportive during your experience here at Community Ford of Mooresville.

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Jeremy Hall did a great job thru out the purchase of the vehicle. You won't be disappointed with these guy's good people. Give them a shot

Jeremy Hall did a great job thru out the purchase of the vehicle. You won't be disappointed with these guy's good people. Give them a shot

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jon Guy, thank you for taking the time to leave a review for us at Community Ford of Mooresville. We're happy we could meet your expectations!

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My salesman Ryan was the best. took time to explain everything. Made the deal that worked for me. And on a follow up answered all my questions. Had to use their service department for a minor problem. It was fixed promptly and everyone was so nice.

My salesman Ryan was the best. took time to explain everything. Made the deal that worked for me. And on a follow up answered all my questions. Had to use their service department for a minor problem. It was fixed promptly and everyone was so nice.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Stephen Mulder, thank you for taking the time to leave us your response to our Staff's outstanding customer service!

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Tim was very helpful with the process of buying a new truck with a trade-in. He kept us updated on the progress and explained all the steps necessary to make this a smooth process.

Tim was very helpful with the process of buying a new truck with a trade-in. He kept us updated on the progress and explained all the steps necessary to make this a smooth process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tracy Lee, your comments keep us motivated and working hard for all our guests!

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