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Community Ford

(100 reviews)
Visit Community Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–12:00pm
Sunday Closed Closed
New (317) 202-1676 (317) 202-1676
Used (317) 202-1596 (317) 202-1596

Inventory

See all 85 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2023.
Community Ford is a family-owned Ford dealership and pre-owned superstore located in Mooresville Indiana. We sell and service happy customers throughout the state of Indiana and beyond. We carry some of the most affordable pre-driven vehicles in the area and have an amazing reputation because we focus first and foremost on you our customer. We always carry a very extensive inventory of Ford trucks cars and SUVs but are primarily known for our amazing selection and low prices of our pre-owned inventory. We believe we are the pride of Indiana new and used car dealers with the best kept inventory and we are often able to help customers.
Come Experience the Community Difference!

Service center

Phone number (317) 202-1596

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–12:00pm
Sunday
Closed

Reviews

(100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My salesman Ryan was the best.

My salesman Ryan was the best. took time to explain everything. Made the deal that worked for me. And on a follow up answered all my questions. Had to use their service department for a minor problem. It was fixed promptly and everyone was so nice.

My salesman Ryan was the best.

My salesman Ryan was the best. took time to explain everything. Made the deal that worked for me. And on a follow up answered all my questions. Had to use their service department for a minor problem. It was fixed promptly and everyone was so nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Stephen Mulder, thank you for taking the time to leave us your response to our Staff's outstanding customer service!

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Tim was very helpful with the process of buying a new

Tim was very helpful with the process of buying a new truck with a trade-in. He kept us updated on the progress and explained all the steps necessary to make this a smooth process.

Tim was very helpful with the process of buying a new

Tim was very helpful with the process of buying a new truck with a trade-in. He kept us updated on the progress and explained all the steps necessary to make this a smooth process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tracy Lee, your comments keep us motivated and working hard for all our guests!

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Purchased a 2024 Volvo from this dealer just yesterday.

Purchased a 2024 Volvo from this dealer just yesterday. I wanted an easy process so I didn't even haggle a bit on the price. Paid EXACTLY the asking because I just wanted to be done. After dealing with insurance adjustors on the loss of my car, I just wanted to get a car without drama. Tim was friendly and easy to work with. But then it goes downhill.... First, the finance guy threw in a bunch of fees (almost $1000) above the price that was negotiated. Never even a mention of that and it was in addition to the price listed. I almost walked at that point. He's response was "that's for all conditioning and stuff they do to the car to get it ready to sell. Not sure why they didn't tell you. That's normally in the price but something weird is going on with Ford's website." I told him that the agreed price was X and that was exactly what I was paying. He then removed the fees and apologized. Took about 3 swings to get the paperwork to look accurate (IE, amount financed was different than the contract price). SO...check your numbers and paperwork. Then, only one key was provided to me which I thought I could live with (I'm pretty careful about losing keys), but when I tried to register the infotainment system in the vehicle through the Volvo app (essential to remote start, mobile app, etc), it requires BOTH keys. Called the dealership and asked for the sales manager. Was put on hold for over 20 minutes. Then, when I asked the sales manager about the missing key, it was "SORRY! We only got one so you only got one." Basically, Volvo will have to reset the infotainment center (so if someone happens to track down the missing key, they can't steal my car) and I'll pay $650 right out of the gate to get the original and new key sync'd with the car...just to register the infotainment system. They did offer to SELL me a key for $550 (about 100 more than the cost of the key from Volvo). That price plus the price for Volvo to reset the infotainment system I'd be out $750-800! LOL. Is this my fault....YEP! Buyer beware! I usually try to build a relationship with a dealer before/after my purchase, but if this is how you treat a customer...WOW. Never again with this one. SOOOO disappointed. Just be cautious on any used car purchased from here!

Purchased a 2024 Volvo from this dealer just yesterday.

Purchased a 2024 Volvo from this dealer just yesterday. I wanted an easy process so I didn't even haggle a bit on the price. Paid EXACTLY the asking because I just wanted to be done. After dealing with insurance adjustors on the loss of my car, I just wanted to get a car without drama. Tim was friendly and easy to work with. But then it goes downhill.... First, the finance guy threw in a bunch of fees (almost $1000) above the price that was negotiated. Never even a mention of that and it was in addition to the price listed. I almost walked at that point. He's response was "that's for all conditioning and stuff they do to the car to get it ready to sell. Not sure why they didn't tell you. That's normally in the price but something weird is going on with Ford's website." I told him that the agreed price was X and that was exactly what I was paying. He then removed the fees and apologized. Took about 3 swings to get the paperwork to look accurate (IE, amount financed was different than the contract price). SO...check your numbers and paperwork. Then, only one key was provided to me which I thought I could live with (I'm pretty careful about losing keys), but when I tried to register the infotainment system in the vehicle through the Volvo app (essential to remote start, mobile app, etc), it requires BOTH keys. Called the dealership and asked for the sales manager. Was put on hold for over 20 minutes. Then, when I asked the sales manager about the missing key, it was "SORRY! We only got one so you only got one." Basically, Volvo will have to reset the infotainment center (so if someone happens to track down the missing key, they can't steal my car) and I'll pay $650 right out of the gate to get the original and new key sync'd with the car...just to register the infotainment system. They did offer to SELL me a key for $550 (about 100 more than the cost of the key from Volvo). That price plus the price for Volvo to reset the infotainment system I'd be out $750-800! LOL. Is this my fault....YEP! Buyer beware! I usually try to build a relationship with a dealer before/after my purchase, but if this is how you treat a customer...WOW. Never again with this one. SOOOO disappointed. Just be cautious on any used car purchased from here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We'd like the opportunity to discuss this with you. Please reach out to us at (317) 831-2750 at your earliest convenience to discuss how we can turn your experience into a positive one.

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Everyone was very friendly and helpful.

Everyone was very friendly and helpful. The buying experience was smooth and fast. My time was respected.

Everyone was very friendly and helpful.

Everyone was very friendly and helpful. The buying experience was smooth and fast. My time was respected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks again for your business! Take care!

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Very brief visit, test drove around the block.

Very brief visit, test drove around the block. Customer service was very good. Salesman talked while I drove,

Very brief visit, test drove around the block.

Very brief visit, test drove around the block. Customer service was very good. Salesman talked while I drove,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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We seriously love Community Ford.

We seriously love Community Ford. They genuinely looked out for our family’s needs when buying our new vehicle. They listened, were never pushy, and their team worked to get us the best deal possible. We will definitely be going back!

We seriously love Community Ford.

We seriously love Community Ford. They genuinely looked out for our family’s needs when buying our new vehicle. They listened, were never pushy, and their team worked to get us the best deal possible. We will definitely be going back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Kate for your response! We appreciate your business and are glad we could get you into your new vehicle!

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This is the absolute best dealership I have ever been to.

This is the absolute best dealership I have ever been to. Joel Groves and his team are amazing!

This is the absolute best dealership I have ever been to.

This is the absolute best dealership I have ever been to. Joel Groves and his team are amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you CJ for your review! We appreciate your continued business with us!

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Excellent customer service!

Excellent customer service! Every time I have been there, they go above and beyond in making everything easy!

Excellent customer service!

Excellent customer service! Every time I have been there, they go above and beyond in making everything easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Beth for your response! We appreciate your business!

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The guys working in the service department are always

The guys working in the service department are always friendly, Dave Mills does a great job.

The guys working in the service department are always

The guys working in the service department are always friendly, Dave Mills does a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you April! We appreciate your continued business with us!

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Nicest and most helpful people in the business!

Nicest and most helpful people in the business! They made the entire buying process so easy for me!

Nicest and most helpful people in the business!

Nicest and most helpful people in the business! They made the entire buying process so easy for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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